Twice now I have been kicked out of the game to the login screen while Neverwinter PS4 was on the map loading screen, after accepting the prompt saying the random trial queue was ready. I am not sure if this is something one is able to recreate or not, though it has occurred on two separate occasions in the same fashion.
The general steps to this were:
1.login into game character; level 80
2.join ‘random trial queue’ from queue menu
3.accept queue when ready
(4.)while on loading screen one will be automatically booted to login screen; though not every time does this happen
I am not sure if this is a personal connection issue or something game/server related, so I am posting this question to see if this is common to other players or something specifically related to me and my PlayStation/internet connection. As I do not have an extensive knowledge of how these things work I am looking for some clarification. Thank you for your time and I hope this is simply a personal internet connection issue!