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Thanks for the update anole300, it's good to know work is being done on all the issues Illyfue is experiencing.
It's been a while since we had any update on this issue, and those only some snippets from replies by Support. In my case "We would suggest waiting for any news posts and patch notes for future fixes for now while the issues is being investigated". It would be helpful, and supportive to everyone concerned, to hear an…
I don't mind that much about the missing items. Being unable to use auction or mail is a bigger problem, because I can't use redeem codes for the affected character, and he's not getting any log in rewards either.