it happened to me that although i clearly stated in a ticket concering some issues caused by the rollback that the so called german "support" mailbotted and then ignored my report all the english "support" did was to redirect the ticket to the very same mailbot section that already failed to resolve the issue.
So how can i ensure that my tickets stay where i entered them ?
Quite frankly i see no big difference from the method of whats called german "support" - using a mailbot, then ignoring everything afterwards - to what i experienced now - redirecting to the guys who hide behind a mailbot and deleting every entray in the english ticket system.
So if no support is intended anyway, why not simply close down anything that looks like PWE wants to help ?
Post edited by shadrim on
Who is this "general failure" and why is he reading my disc ?[SIGPIC][/SIGPIC]