The New Mount

13

Comments

  • Nyxa - Storm Legion
    Nyxa - Storm Legion Posts: 0 Arc User
    edited May 2013
    the promise was never stated on the NEWS page, trust me I went and looked, so for those you stating "they promised" not they didn't

    it was stated that codes would go out on the 10th there was no end date given, so they knew it was going to take some time to get all the coes out for all the games, FW isn't the only game that has codes going out this weekend
    [SIGPIC]http://img163.imageshack.us/i/deur0g.png/[/SIGPIC]
    Special thanks to chaosheart27 for the awesome sig
    I became insane, with long intervals of horrible sanity. Edgar Allan Poe
  • MisstressA - Storm Legion
    MisstressA - Storm Legion Posts: 13 Arc User
    edited May 2013
    I haven't gotten my code yet either, hopefully it will be here soon.
  • xtaxmanx
    xtaxmanx Posts: 58 Arc User
    edited May 2013
    the promise was never stated on the NEWS page, trust me I went and looked, so for those you stating "they promised" not they didn't

    it was stated that codes would go out on the 10th there was no end date given, so they knew it was going to take some time to get all the coes out for all the games, FW isn't the only game that has codes going out this weekend

    3. The e-mails with the coupon code will automatically be sent on May 10th.

    Im pretty sure this means the 10th, not 11th or 12th
    [SIGPIC][/SIGPIC]

    No you can not have!

    Dam it, I said NO!

    April Fools you fools March 31 2013
  • Brim_McRoy - Eyrda
    Brim_McRoy - Eyrda Posts: 3,047 Arc User
    edited May 2013
    xtaxmanx wrote: »
    3. The e-mails with the coupon code will automatically be sent on May 10th.

    Im pretty sure this means the 10th, not 11th or 12th

    cause pwe is SOOOO good at keepin time frames :rolleyes:

    1309 east coast no codes yet only 2 people in guild recived theres
    FWs only Acolyte of Khorne --> warhammer40k.wikia.com/wiki/Khorne
    Loki and Crabclaw: The Lost Gods of FW

    [SIGPIC][/SIGPIC]
  • VagueAngel - Storm Legion
    VagueAngel - Storm Legion Posts: 2,798 Arc User
    edited May 2013
    xtaxmanx wrote: »
    3. The e-mails with the coupon code will automatically be sent on May 10th.

    Im pretty sure this means the 10th, not 11th or 12th

    There isn't a promise anywhere there. It just states it will be sent out then. It doesn't say anywhere in there "everyone will for sure receive their code on the 10th". As Nyxa said, they knew it was going to take a while.
    80~ErebusNox - Dark/Edge Assassin
    74~AzrielZiya - Aegis Warrior

    sephiroth_forum_signature_by_xxtatteredsoulxx-d4jx3wc.jpg
    People assume that time is a strict progression of cause to effect, but actually, from a non-linear, non-subjective viewpoint, it's more like a big ball of wibbly-wobbly, timey-wimey...stuff. - 10th Doctor
    Can't access the support page? Send an email: [email protected]
  • unrek0nized
    unrek0nized Posts: 7
    edited May 2013
    wow... this is just wow... ok so no promise that they will send out the code on 10th, only will be sent out on 10th.. pfftttttt

    i think after this ill never charge any zen from this anymore x.x ..

    And yeah sorry to anyone who thinks that im whining ... cus i am... im so tired of this ...
  • VagueAngel - Storm Legion
    VagueAngel - Storm Legion Posts: 2,798 Arc User
    edited May 2013
    wow... this is just wow... ok so no promise that they will send out the code on 10th, only will be sent out on 10th.. pfftttttt

    i think after this ill never charge any zen from this anymore x.x ..

    And yeah sorry to anyone who thinks that im whining ... cus i am... im so tired of this ...

    PWE has multiple games with a lot of users that the code has to be sent out to. Unfortunately this isn't the type of mass email that can just simply be sent out with one click of a button, so the person sending the codes has to take longer to get them all out to each user on each game. As with anything like this, some people get it a bit sooner than others :c
    80~ErebusNox - Dark/Edge Assassin
    74~AzrielZiya - Aegis Warrior

    sephiroth_forum_signature_by_xxtatteredsoulxx-d4jx3wc.jpg
    People assume that time is a strict progression of cause to effect, but actually, from a non-linear, non-subjective viewpoint, it's more like a big ball of wibbly-wobbly, timey-wimey...stuff. - 10th Doctor
    Can't access the support page? Send an email: [email protected]
  • Leeleeth - Illyfue
    Leeleeth - Illyfue Posts: 310 Arc User
    edited May 2013
    nope, no code yet. :D
    Stupid is as stupid does - Forrest Gump
    New Order's Battle Divine Trolling Priest
    STICKPT & Kassandra <3 and F*ck Forever :D
  • sofakingwetodid
    sofakingwetodid Posts: 9 Arc User
    edited May 2013
    i got a code ,but it says invalid when i try to redeem it lol.
  • Nyxa - Storm Legion
    Nyxa - Storm Legion Posts: 0 Arc User
    edited May 2013
    i got a code ,but it says invalid when i try to redeem it lol.

    did you do a c/p or did you type the code in manualy?

    if you did a c/p make sure there are no spaces before the first letter or number in the code
    [SIGPIC]http://img163.imageshack.us/i/deur0g.png/[/SIGPIC]
    Special thanks to chaosheart27 for the awesome sig
    I became insane, with long intervals of horrible sanity. Edgar Allan Poe
  • sofakingwetodid
    sofakingwetodid Posts: 9 Arc User
    edited May 2013
    that worked lol.thanks

    those are ugly
  • Morgantia - Lionheart
    Morgantia - Lionheart Posts: 83 Arc User
    edited May 2013
    12:46 on 5/11 and still no code... so lemme just say this.

    PWE has some great games that people really enjoy playing, but their customer service is the worst I've ever experienced. Here's why...

    Whoever is in charge of writing up the news announcements for sales/promos and pricing those promo items in Boutique has been doing a crappy job. Here's how to fix it...

    Check the current game economy before pricing sale items in Boutique, make sure profit margin is about 40-50s per leaf spent (if players purchase items for re-sale). Items that are priced with a lower profit margin than that, aren't really a good deal for players and items that have a higher profit margin seem to "ruin" the economy... at least that's what everyone says.

    Carefully explain the terms of the offer. If it will take a couple days to hand out codes/items/prizes, then clearly state that. For example... don't say "Codes will be emailed on the 10th"... instead say "Codes will be emailed over several days, beginning on the 10th".

    Think things through... take the time to communicate clearly and realistically with your players and customer satisfaction will be much better.

    I really enjoy this game and don't want to see it ruined by poor customer service... js. :)
    [SIGPIC][/SIGPIC]

    Beware... my alts are legion... muhwahaha!!!

    Wait... does that make me a schizo? O.O
  • Brim_McRoy - Eyrda
    Brim_McRoy - Eyrda Posts: 3,047 Arc User
    edited May 2013
    4:40 and codes are yet to be seen :p
    FWs only Acolyte of Khorne --> warhammer40k.wikia.com/wiki/Khorne
    Loki and Crabclaw: The Lost Gods of FW

    [SIGPIC][/SIGPIC]
  • chezka08
    chezka08 Posts: 68 Arc User
    edited May 2013
    i didnt get the code either and its like 6 pm by their time and 1 am for my time lol but not surprised anyways. hoping to get it soon!!!!!
  • Kastaja - Storm Legion
    Kastaja - Storm Legion Posts: 20 Arc User
    edited May 2013
    refusing to charge again if i do not receive my code.

    2:21pm forum time, not a hint of a code
  • Nicky_Fox - Illyfue
    Nicky_Fox - Illyfue Posts: 18 Arc User
    edited May 2013
    No code yet for me... gonna wait till tomorrow Monday and send a ticket since i wont get response earlier :sad:
  • Brim_McRoy - Eyrda
    Brim_McRoy - Eyrda Posts: 3,047 Arc User
    edited May 2013
    and were waiting :D
    FWs only Acolyte of Khorne --> warhammer40k.wikia.com/wiki/Khorne
    Loki and Crabclaw: The Lost Gods of FW

    [SIGPIC][/SIGPIC]
  • chezka08
    chezka08 Posts: 68 Arc User
    edited May 2013
    sent ticket.........
  • Brim_McRoy - Eyrda
    Brim_McRoy - Eyrda Posts: 3,047 Arc User
    edited May 2013
    got the zen but not the mounts... and im waiting :D
    FWs only Acolyte of Khorne --> warhammer40k.wikia.com/wiki/Khorne
    Loki and Crabclaw: The Lost Gods of FW

    [SIGPIC][/SIGPIC]
  • Kastaja - Storm Legion
    Kastaja - Storm Legion Posts: 20 Arc User
    edited May 2013
    12:48PM, still waiting on my codes, i respect the fact that the "code giver" may have a life, but seriously, i dont see an overwhelming amount of people with the mount, at least in storm, there cannot have been that many codes to send out, especially shouldnt have taken 2 and a half days to do so.
  • VagueAngel - Storm Legion
    VagueAngel - Storm Legion Posts: 2,798 Arc User
    edited May 2013
    12:48PM, still waiting on my codes, i respect the fact that the "code giver" may have a life, but seriously, i dont see an overwhelming amount of people with the mount, at least in storm, there cannot have been that many codes to send out, especially shouldnt have taken 2 and a half days to do so.

    He has to send out codes across more than one PWE game. I do not know if they were all sent out yet, or if the person sending them is still sending as it is the weekend.
    80~ErebusNox - Dark/Edge Assassin
    74~AzrielZiya - Aegis Warrior

    sephiroth_forum_signature_by_xxtatteredsoulxx-d4jx3wc.jpg
    People assume that time is a strict progression of cause to effect, but actually, from a non-linear, non-subjective viewpoint, it's more like a big ball of wibbly-wobbly, timey-wimey...stuff. - 10th Doctor
    Can't access the support page? Send an email: [email protected]
  • Leeleeth - Illyfue
    Leeleeth - Illyfue Posts: 310 Arc User
    edited May 2013
    nope, no code yet, still. :D
    Do we have to expect them of the end of the month?:p
    Stupid is as stupid does - Forrest Gump
    New Order's Battle Divine Trolling Priest
    STICKPT & Kassandra <3 and F*ck Forever :D
  • Brim_McRoy - Eyrda
    Brim_McRoy - Eyrda Posts: 3,047 Arc User
    edited May 2013
    nope, no code yet, still. :D
    Do we have to expect them of the end of the month?:p

    most likely
    FWs only Acolyte of Khorne --> warhammer40k.wikia.com/wiki/Khorne
    Loki and Crabclaw: The Lost Gods of FW

    [SIGPIC][/SIGPIC]
  • viiix
    viiix Posts: 1,270 Arc User
    edited May 2013
    He has to send out codes across more than one PWE game. I do not know if they were all sent out yet, or if the person sending them is still sending as it is the weekend.

    Wait, some poor person is doing this manually? o___o
  • VagueAngel - Storm Legion
    VagueAngel - Storm Legion Posts: 2,798 Arc User
    edited May 2013
    viiix wrote: »
    Wait, some poor person is doing this manually? o___o

    From what I understand, yes, due to how the codes have to be sent out.
    80~ErebusNox - Dark/Edge Assassin
    74~AzrielZiya - Aegis Warrior

    sephiroth_forum_signature_by_xxtatteredsoulxx-d4jx3wc.jpg
    People assume that time is a strict progression of cause to effect, but actually, from a non-linear, non-subjective viewpoint, it's more like a big ball of wibbly-wobbly, timey-wimey...stuff. - 10th Doctor
    Can't access the support page? Send an email: [email protected]
  • unrek0nized
    unrek0nized Posts: 7
    edited May 2013
    hmm ok... then most likely we have to wait till the end of the month for the code? Yes? :\

    P/s: if most of PW games game have code to be sent out, PWE is really NOT smart to let only 1 person to do it =\ ... well just saying
  • greyjoykraken
    greyjoykraken Posts: 0 Arc User
    edited May 2013
    Hey everyone. I have no idea why so many of you are still missing your codes, I'll be following up with the responsible parties once they get in the office. Till then, I'll remind you to do the thing I'm quite sure you've already done: Check your spam folders (e-mail programs hate our company for some reason; I got an FW email sent to an account tied to my work address that my work e-mail program sent to spam... I lol'ed).
  • Kastaja - Storm Legion
    Kastaja - Storm Legion Posts: 20 Arc User
    edited May 2013
    Hey everyone. I have no idea why so many of you are still missing your codes, I'll be following up with the responsible parties once they get in the office. Till then, I'll remind you to do the thing I'm quite sure you've already done: Check your spam folders (e-mail programs hate our company for some reason; I got an FW email sent to an account tied to my work address that my work e-mail program sent to spam... I lol'ed).

    thank you grey!
  • roflwafflecopter
    roflwafflecopter Posts: 1
    edited May 2013
    Yea, I even added the FW email to my contacts list so I can see any emails they send.
    Still haven't gotten the code yet, so I'll wait. :3
  • forsakennoblesse
    forsakennoblesse Posts: 302 Arc User
    edited May 2013
    We have checked the e-mails that have been sent out on Friday, and it seems like the e-mails have been sent successfully.

    So the problem leads to a few possible scenarios:
    1. You opted out from the PWE/FW e-mail (you can check by clicking "my account" on the top)
    - Is the check box next to "Allow us to send occasional news letters and updates to your registered email address." checked or un-checked?

    2. The e-mail went to the spam folder.

    3. There was a problem with the e-mail delivery.

    For those who have not received the code yet, please check [1] and let us know if you opted out from the PWE e-mails.
This discussion has been closed.