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My characters are gone?

so ive been gone a while logged back in today to check the new updates and on my second account all of my characters are missing is there a way to fix this ? i know for a fact i wasnt **** since the last ip to log was this one and im the only person with access to my laptop seeing as i carry it with me i looked around for several hours on the web and supposedly this issue has been aready fixed?

Comments

  • smokerschoice865smokerschoice865 Posts: 2 Arc User
    I have the exact same issue, went to login on the lionheart server said I had 1 character, server loaded NO Characters. Anything on this yet???
  • thegrandorderthegrandorder Posts: 1 Arc User
    If anything comes up please give feedback my chars are all gone
  • fighter8908fighter8908 Posts: 1 New User
    I just got the same thing made 3 new characters log of for 5 mins come back and their gone
  • senrinsenrin Posts: 824 Arc User
    Try sending a ticket if the issue has not been resolved yet.
  • bettybaba103bettybaba103 Posts: 3 New User
    Please, any solution to this? :(
  • anole300#5837 anole300 Posts: 865 Perfect World Employee

    Please, any solution to this? :(

    You will need to contact support. If it is an old account, they will probably have you verify info to prove ownership in order to help you.
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