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Illyfue - Stuck characters, rankings issues, disconnects (merged)

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  • nyxchuck001nyxchuck001 Posts: 13 Arc User
    edited December 2017
    Eyrda is down too, hi5 :thinking:
  • anole300#5837 anole300 Posts: 654 Perfect World Employee
    edited December 2017
    The maintenance team has been working all night on the issue and Illyfue has recently opened back up.

    As for Eyrda, I've already notified the team and we're looking into it as well.

    UPDATE - the issue on Eyrda has been corrected as well
    Post edited by anole300#5837 on
  • elisha2elisha2 Posts: 357 Arc User

    The maintenance team has been working all night on the issue and Illyfue has recently opened back up.

    As for Eyrda, I've already notified the team and we're looking into it as well.

    UPDATE - the issue on Eyrda has been corrected as well

    is nice....but my main char still not work !!!! get stuck in glitch 28.11. really long. Now all get chars back, only me not.



    Illyfue / NewOrder /3/2011 to date
    _Lucinka_ light bard
    _Maarit_ glacial priest
  • redkit35000redkit35000 Posts: 76 Arc User
    edited December 2017
    https://hizliresim.com/7yrJ4rI can not connect to character.password and username are correct.the character is on the screen but the connection is gone when I press the login key.
    error on screen:Failed retrieving character info from game servers.(delivery_error:13 id:71)
    what does it mean? Help pls
  • elisha2elisha2 Posts: 357 Arc User

    https://hizliresim.com/7yrJ4rI can not connect to character.password and username are correct.the character is on the screen but the connection is gone when I press the login key.
    error on screen:Failed retrieving character info from game servers.(delivery_error:13 id:71)
    what does it mean? Help pls

    In first time send ticket for support. Good luck.



    Illyfue / NewOrder /3/2011 to date
    _Lucinka_ light bard
    _Maarit_ glacial priest
  • moonlight04moonlight04 Posts: 33 Arc User
    So, my items from Recived Tab in Auction House and from my Mail ( Player Mailbox and System Mailbox ) are gone.
    Everything what was there disappeared. We all know we use those 2 things ( Auction House and Mail ) as extra bag, and we hold there items for using later or for sell or for whatever need each of us has with them, items from redeem codes, items from spending leaves, items from charge reward and list can continue . So everything, i saved in those simply vanished Monday 4.12.2017. Ofcourse i wrote a ticket to support but unfortunately, the support kinda show lack of interest in fixing my problem and with many ''sorry'' placed my ticket to the ''Solved'' answer, even there is nothing solved in my problem. They asked me to tell them the items are missing, really who even have a list with whole items they are holding in Mail/Auction House, im sure nobody. Even so i provide them few of items i knew for sure was there but the answer was same. I wander now, how much can we the players can trust to keep items in Mail/Auction House. I kinda dont have anymore trust in those, because what if i save again items and then again they will simply vanish? If they are too ashame to admit they cant fix this problem, they should say it clear, not hide behind same reply which is quite insulting, because if you cant do what you say, you step away and let other person who know what to do. So dear GM's, who can give me back the items which vanished from my account if not the game support? I'd like to have an answer clear and detailed.
    Thanks and have a nice day.
  • stickman111stickman111 Posts: 27 Arc User
    Is the game down again?Just got disconnected on 2 characters when changing realm and now cant log back...
  • redmoonlight1redmoonlight1 Posts: 29 Arc User
    SERVERS DOWN AGAIN IN ILLYFUE...WTF....NOW I REALLY DO WANT SOME COMPENSATION.....COME ON PEOPLE
  • develichious2develichious2 Posts: 178 Arc User
    experiencing problems on illyfue again since 19h.. @anole300#5837 please look into it again..
  • childishsmilechildishsmile Posts: 18 Arc User
    defantley again been d/c of game cannot get back online
  • ufobetonufobeton Posts: 8 Arc User
    same here, can't log into the game after some functions gone away in the vast universe in an epic trilogy of a dangerous journey full of great adventures and love, killing, some not needed scenes and stupid heroes that never dies but all the killing is there all the time......... they just gone... oki...
  • plastelinho55plastelinho55 Posts: 11 Arc User
    edited December 2017
    its gonna to be funny , "u want any hotfix on server ? - we wont fix server but u can always check new butique update and new spend promo !" ~ logic gm's
  • anole300#5837 anole300 Posts: 654 Perfect World Employee
    edited December 2017

    Our engineers have already been informed and it is currently under investigation!

    Post edited by anole300#5837 on
  • yurashkayurashka Posts: 9 Arc User
    Good evening. I was able to login a while ago. After that I couldn't see any other players. I could only see their name, but not them. Furthermore, all my friends seem to be online, but with offline signs. I tried to relog and I can't login anymore. What is going on?
  • draigwendraigwen Posts: 57 Arc User
    Same here, mail boxes on multiple characters have now been emptied. Both system mails and normal mails, and as above i know there were valuable items stored in there but can't give a specific list.
  • draigwendraigwen Posts: 57 Arc User
    Illyfue seems to be going down again
  • kuukamikuukami Posts: 166 Arc User
    I just logged in 5 minutes ago, said hi and then dc'd...now I can't get log back on again
  • galadhwen23galadhwen23 Posts: 156 Arc User
    could you actually give us a perma fix instead of 10-20min of stable server, or is illyfue gonna be like arena from now on? working every 4 months looOoOoL @anole300#5837
    Clyfar - divine priest
  • damroczekdamroczek Posts: 6 Arc User

    could you actually give us a perma fix instead of 10-20min of stable server, or is illyfue gonna be like arena from now on? working every 4 months looOoOoL @anole300#5837

    Good one :D and i'm afraid you might be right ahahaha

  • stickman111stickman111 Posts: 27 Arc User
    Wow is this a new record?server crashing twice in one day,keep up the hotfix
  • develichious2develichious2 Posts: 178 Arc User
    server more or less down again..
  • illiasvilliasv Posts: 40 Arc User
    sigh..
    Ginius
    aka leader of the New Order from Illyfue
  • ufobetonufobeton Posts: 8 Arc User
    We need evangelia bout Illyfue.
  • novokom#6334 novokom Posts: 8 Arc User
    Illyfue is Up, but have x1 SP and Exp rating (signs Exp x 4 and SP x 3 are present but not count)
    Novokom, Illyfue.
  • anole300#5837 anole300 Posts: 654 Perfect World Employee

    Illyfue is Up, but have x1 SP and Exp rating (signs Exp x 4 and SP x 3 are present but not count)

    Yup, we were investigating that as well, it is working correctly now ^_^
  • vmaxfan1vmaxfan1 Posts: 4 Arc User
    I can't login to Illyfue, server down again? Wth?
  • elisha2elisha2 Posts: 357 Arc User
    already is not funny !!!!



    Illyfue / NewOrder /3/2011 to date
    _Lucinka_ light bard
    _Maarit_ glacial priest
  • botzlombebotzlombe Posts: 190 Arc User
    edited December 2017
    And again we cant login. God damn fix this. And do it correctly this time. Or the server will go down again on weekend when noone is in office.

    Edit: with forcelog managed to login. Exp rates are wrong.
    Post edited by botzlombe on
  • mhmitsmemhmitsme Posts: 83 Arc User

    Hi pio, how are you mate? Coming to drop salt, ingame we dont play anymore?

    heyhey gio, call me an **** but isnt that more fun when you alredy quit playing^^ looking at all this pwi fails and players after all this years still whining, hoping, expecting something more... just make me feel so damn good and right :D
    ING: Piotoru
    Guild: NewOrder
    Member since: 07/27/2011
  • anasilva991anasilva991 Posts: 778 Arc User
    mhmitsme said:

    Hi pio, how are you mate? Coming to drop salt, ingame we dont play anymore?

    heyhey gio, call me an **** but isnt that more fun when you alredy quit playing^^ looking at all this pwi fails and players after all this years still whining, hoping, expecting something more... just make me feel so damn good and right :D
    It is amusing and rather sad tbh i wont deny it, mostly cause some months ago i warned them through support about some exploits, a normal management would have banned the abusers and fix the problem, but this is fw, so instead they pushed an heavy content patch with hard content to make ppl invest more to be able to clear content, and released orb within a orb without even testing, and it ended up on it being corrupted now illyfue database is unstable, so yeah im being honest, cause i just cared for a playable game, and PW so far only showed interest on my wallet, i can totally feel you on that pio.
    Glad i uninstalled this game, but FW, FW always makes me laugh how they manage to fail so hard, i was a closed beta day one veteran like me there is only a few that wont fill a hand of fingers, and their opinion is similar to mine on this forums, and they usually get shooved as salty and so on. The day it closes i will be here, or everytime they fail hard im here to scold again. Idc what others think, i do care for what quality of game i was playing, FW in a nutshell atm sums itself on P2W lootboxes/casino roulette simulator with a 3d chat, if thats fun for the ppl left its their choice, definetly not mine, im just a very competitive player that aims for the fun acumulating stats to look pretty in town, thats boring for me so i moved on ;D
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