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Forums > Home› PC & Technical Issues

Trying to buy Lifetime Sub

kaeajakaeaja Posts: 165 Arc User
edited January 2015 in PC & Technical Issues
As the title says, Im trying to buy the Lifetime subscription but for some reason it keeps giving me an error message that says "Error updating subscription." Im using a credit card and this same credit card let me get a 14.99 1 month recurring subscription, sooooo what the heck is going on?
Post edited by kaeaja on

Comments

  • nadazdynadazdy Posts: 66 Arc User
    edited January 2015
    Same problem here. I go to update, and I get the error message and "SUBSCRIPTION CANCELED". Please fix this. I'll be very very annoyed if I miss out on this sale because your system buggered it up.
  • nadazdynadazdy Posts: 66 Arc User
    edited January 2015
    UPDATE: It looks like it took the payment and gave me the lifetime sub. HOWEVER, my account still says "cancelled", and I've used more than one card to process payment, so I'm hoping you din't ding both cards.
  • nadazdynadazdy Posts: 66 Arc User
    edited January 2015
    It's been resolved. Thank you.
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