test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› PC & Technical Issues

"unable to authenticate"

neandertalianeandertalia Posts: 40 Arc User
edited June 2014 in PC & Technical Issues
I was in game and wanted to change character, I can't go to this page *frown* so I quit the game, I restart my computer just in case. And suddenly I'm stuck at the game window with a "unable to authenticate" message.

Am I alone with this bug ? :frown:
[SIGPIC][/SIGPIC]
Post edited by neandertalia on

Comments

  • lordwolfylordwolfy Posts: 140 Arc User
    edited May 2014
    Nope, happening to me as well.
  • venomsmashervenomsmasher Posts: 1 Arc User
    edited May 2014
    same problem here
  • rjlaferty2012rjlaferty2012 Posts: 2 Arc User
    edited May 2014
    Doing the same to me once I tried to change characters, any update on how to solve this issue? I restarted comp, shut down and exited ARC, and even tried going in without ARC... nada...
  • canadascottcanadascott Posts: 1,257 Arc User
    edited May 2014
    Me too. I guess it's not just me. :)
    /CanadaBanner4.jpg
  • captwcaptw Posts: 16 Arc User
    edited May 2014
    it's not just CO, it's also STO and NW as well.
    [SIGPIC][/SIGPIC]
    STO Open Beta member since 2010.
  • rtmartma Posts: 1,198 Arc User
    edited May 2014
    *Putting in my Password, Enter* Unable to Authenticate... wtf Cryptic, you be killing your own.
    Want to get to know me a bit better, Click me and take a read of My Dragon Profile Page, it's a bit dated but still relevant.

    I take this quote from a review that I agree with.

    "customisation is so linear; everyone is after the optimal dps:survivability ratio with 0 reliance on other players = autonomous gameplay... Players don't need each other anymore... which in my opinion is a bad thing."
  • gerberatetragerberatetra Posts: 821 Arc User
    edited May 2014
    Same problem here...

    Well poop

    Here we are now going to the West Side
    Weapons in hand as we go for a ride
    Some may come and some may stay
    Watching out for a sunny day
    Where there's love and darkness and my sidearm

    In game as @forgemccain
  • shotsdownshotsdown Posts: 1 Arc User
    edited May 2014
    yeah its 10 am cst, damn so much for a little time, cryptic/pwe your messin' up
  • patrioteerpatrioteer Posts: 4 Arc User
    edited May 2014
    Same issue here. CO and Neverwinter.
    Sure be nice if somebody acknowledged this over there...
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited May 2014
    De germanz know:
    Es gibt aktuell ein Problem mit dem Account - Server, welcher es nicht gestattet einzuloggen.

    Das Problem wird untersucht und das Team arbeitet an einer Lösung. Wir halten euch auf dem aktuellen Stand.

    Zeit für einen Kaffee!
    CHAMPIONS ONLINE:Join Date: Apr 2008
    And playing by myself since Aug 2009
    Godtier: Lifetime Subscriber
    tumblr_n7qtltG3Dv1rv1ckao1_500.gif
    Get the Forums Enhancement Extension!
  • neandertalianeandertalia Posts: 40 Arc User
    edited May 2014
    Yay ! I'm not alone ! :biggrin:

    flyingfinn wrote: »
    De germanz know:

    Errr... While I can speak/read french and english, and a bit of spanish, I'm deeply sorry to admit I don't understand german at all :biggrin:




    I guess I'll play The Secret World tonight... ILLUMINATI FOREVER !!! :biggrin:
    [SIGPIC][/SIGPIC]
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited May 2014
    https://de-de.facebook.com/NeverwinterDE
    There is up-to-date a problem with the account - server, which it does not permit to log in.\n\nThe problem is examined and the team works on a solution. We hold you on the current conditions.\n\nTime for a coffee!

    They know. Have some coffee while waiting.
    CHAMPIONS ONLINE:Join Date: Apr 2008
    And playing by myself since Aug 2009
    Godtier: Lifetime Subscriber
    tumblr_n7qtltG3Dv1rv1ckao1_500.gif
    Get the Forums Enhancement Extension!
  • diemdarkbringerdiemdarkbringer Posts: 5 Arc User
    edited May 2014
    I even went and changed my password just incase it was compromised, it wasn't so I am glad I am not the only person experiencing this.
  • hardlyheroichardlyheroic Posts: 0
    edited June 2014
    this is happening to me now, after 7 or 8 attempts to get the launcher to log in I'm now stuck with a "Patch" button.

    Oh..wait, I have "Play" now, but clicking results in "Unable to connect to account server (3)"

    I've been getting SNRs the past couple of days too, mostly when switching maps but sometimes for no obvious reason.

    Edit: Game client finally launched but stuck at "Connecting to account server..."

    Edit 2: "Connection to login server timed out"
  • crypticbuxomcrypticbuxom Posts: 4,620 Arc User
    edited June 2014
    hardlyheroic wrote: »
    this is happening to me now, after 7 or 8 attempts to get the launcher to log in I'm now stuck with a "Patch" button.

    Oh..wait, I have "Play" now, but clicking results in "Unable to connect to account server (3)"

    I've been getting SNRs the past couple of days too, mostly when switching maps but sometimes for no obvious reason.

    Edit: Game client finally launched but stuck at "Connecting to account server..."

    Edit 2: "Connection to login server timed out"

    This is a new problem probably unrelated to this thread. Go to the new thread about this problem that started at 3:30amSt here.
Sign In or Register to comment.