test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Super News Network

Pidgin Outage 1/17

trailturtletrailturtle Posts: 2,291 Perfect World Employee
edited January 2014 in Super News Network
Just a heads-up, we're having an issue with Pidgin and other external connections to our chat system. In-game chat works fine (and my guess is that inter-game chat works as well), but Pidgin can't connect to the chat system.

We won't be able to debug this until later today; I'll post when I have an update.

-TrailTurtle
Post edited by Unknown User on

Comments

  • circleofpsi#4619 circleofpsi
    circleofpsi#4619
         Posts: 2,969 Arc User
    edited January 2014
    Ohhhhh now I see whats going on..ugh..I really shuold..read more before..getting angry and trying to fix it myself..lol.

    Thanks for the heads up TT, now I don't have to send my..Sidekick..to anyone......Yet.:cool:
    Psi.
  • vrtesseractvrtesseract Posts: 12 Arc User
    edited January 2014
    Thank you for giving me heads up when I couldn't connect via pidgin I thought maybe something was wrong with my account and panicked.

    Also it would Be nice if the pidgin/trillian/jabber support was added for NW people who get the 60$ packs. I hate having to tell people they have to play STO/CO to use chat for NW.

    The intergame aand out of game chat is one of the reason I ended up playing all 3 games and probably why I will remain loyal to PWE.

    Also would be nice to see a gateway system for CO/STO down the line.
  • hidingcathidingcat Posts: 41 Arc User
    edited January 2014
    Thanks too, for the notice. Hope to see it come back soon - it's really one of the best features a MMO can have!
  • lizshirakolizshirako Posts: 6 Arc User
    edited January 2014
    I wanted to chime in for one reason earlier, and now I have two...so first, I wanted to mention that the chat access is a BIG thing for me and the folks i know who subscribe here; remote chat access where we can chat in-and-out-of-game via a normal chat client (OR from the game!) is so very helpful..!

    ...relatedly, the second thing! I'm getting a Version Mismatch when I try to log in, and I've restarted my client, cleared my DNS cache, switched to Test and back and a bunch of other stuff and can't seem to make it work. Did this fix happen to kick up the version or anything..?

    -liz

    p.s.: Hm, I just ran a full verify AND forced the patcher to use the US proxy and this time I got in. I'm not sure why; it looks like I have the same version now as before; FC.31.20131213.1. I won't argue! *logs in!*
  • rexcelestisrexcelestis Posts: 194 Arc User
    edited January 2014
    Thank you for the notice. I will echo what's been said here. The cross game chat, accessible from outside the game, has gone a long way towards making Cryptic products my favorites.

    I would love to see more MMO's add an externally available chat system. More than any other feature, it's kept me connected to and playing CO, STO, and, to a lesser extent, NW.
    a
  • rtmartma Posts: 1,193 Arc User
    edited January 2014
    Wtf is Pidgin?
    Want to get to know me a bit better, Click me and take a read of My Dragon Profile Page, it's a bit dated but still relevant.

    I take this quote from a review that I agree with.

    "customisation is so linear; everyone is after the optimal dps:survivability ratio with 0 reliance on other players = autonomous gameplay... Players don't need each other anymore... which in my opinion is a bad thing."
  • somebobsomebob Posts: 983 Arc User
    edited January 2014
    rtma wrote: »
    Wtf is Pidgin?

    Basically Cryptic's chat system has a unique function where if you're a subscriber to one of their games (and thus have access to CO or STO's PTS server), you can access their chat system via external chat clients.

    Pidgin is one of the few programs that have access to said configuration options to have chat work. Trillian is another such client.

    Honestly, it's such an awesome feature (being able to connect with and talk to your friends while not even in game) that all MMOs need to offer it. I know I've stayed around with CO FAR longer than I ever expected partially because of said feature.
    Owner and Lead Moderator for the Primus Database. Post your Hero today!
    Razira's Primus Database Page
    Get the Forums Enhancement Extension!
  • jadetorajadetora Posts: 116 Arc User
    edited January 2014
    rtma wrote: »
    Wtf is Pidgin?

    Pidgin is an external chat client that allows Gold Members or LTSers to connect to CrypticChat outside of the game. It's XMPP.
  • circleofpsi#4619 circleofpsi
    circleofpsi#4619
         Posts: 2,969 Arc User
    edited January 2014
    So no updates yet?
    Psi.
  • biffsmackwellbiffsmackwell Posts: 4,743 Arc User
    edited January 2014
    It's working now.
  • trailturtletrailturtle Posts: 2,291 Perfect World Employee
    edited January 2014
    Yep, the whiteglove of it just finished. Thanks everyone for your patience. :smile:
  • voyagersixvoyagersix Posts: 232 Arc User
    edited January 2014
    Thanks for fixing this.
Sign In or Register to comment.