TrailTurtle is getting frustrated

hyperstrikecoh · March 2013

TrailTurtle wrote:

I'm closing this thread. I encourage people to have discussions -- even when those discussions touch on areas PWE and Cryptic want to improve on --but I'm getting really frustrated at how discussions are turning into flame wars.

Look at it as a sign of the general discontent with the state of the game.

And since a ouija board can readily demonstrate greater responsiveness and more cogent answers than the Cryptic devs can manage to the very real concerns of the player base, the tensions being created are understandable.

Not saying it's right or good or anything. Just understandable.

This the general non-response of the CO devs is the equivalent of "Huh? What? Stop bugging me because I'm getting pulled off to another new Cryptic project.", where's that frustration going to go?

You HONESTLY think people are just going to buck up, smile and carry on like everything's great?

kojirohellfire · March 2013

Well why the hell shouldn't we? We're getting more lockboxes after all. You're all a bunch of whiners.

psi2 · March 2013

I really appreciate what TT does. He's most certainly the best community manager CO or even Cryptic in general has seen, but his frustrations only serve to demonstrate our point.

We're not happy with how Cryptic is handling CO. So yeah, we're upset and a little fussy.

sparhawk · March 2013

psi2 wrote: »

I really appreciate what TT does. He's most certainly the best community manager CO or even Cryptic in general has seen, but his frustrations only serve to demonstrate our point.

We're not happy with how Cryptic is handling CO. So yeah, we're upset and a little fussy.

This, for what it is worth.

canadascott · March 2013

The forums have gotten toxic. I agree with many of the criticisms, but the tone with which they're being said -- and no, not everyone is guilty of this -- is not constructive, condusive to results, or worth reading. Honestly this isn't a particularly fun place to spend my time anymore, and quite frankly, a lot of you are not coming across as people I want to hang out with.

So say whatever you want to say, and say it however you want to say it. You have one less person in your audience, and don't point the finger at Cryptic or TT if that number drops further. I'll be on the PnP forums and Alpha for awhile.

towershield · March 2013

hyperstrikecoh wrote: »

Look at it as a sign of the general discontent with the state of the game.

And since a ouija board can readily demonstrate greater responsiveness and more cogent answers than the Cryptic devs can manage to the very real concerns of the player base, the tensions being created are understandable.

Not saying it's right or good or anything. Just understandable.

This the general non-response of the CO devs is the equivalent of "Huh? What? Stop bugging me because I'm getting pulled off to another new Cryptic project.", where's that frustration going to go?

You HONESTLY think people are just going to buck up, smile and carry on like everything's great?

TT isn't a dev and his posts shouldn't be interpreted as a dev response or the general consensus of the devs unless stated otherwise.

Besides, ouija boards are notoriously incorrect. I'd rather wait a while for real information than trust anything that comes from the "supernatural" equivalent of Chatroulette.

flyingfinn · March 2013

When natives get restless, theres 2 ways to deal with them. One is to throw them some shiney objects and second is send in the armed forces.

itsbrou · March 2013

Frustration leads to anger,

anger leads to apathy,

apathy leads to the Stormshade.

cybersoldier1981 · March 2013

flyingfinn wrote: »

When natives get restless, theres 2 ways to deal with them. One is to throw them some shiney objects and second is send in the armed forces.

I got this, bro.

Trailturtle deserves his own flame thread.

I heard that guy kicked a puppy one time, just because he forgot his watch.

True story.

Maybe.

Trailturtle's Delete Post deals 14996 forum rules damage to Forum Troll

trailturtle · March 2013

cybersoldier1981 wrote: »

I got this, bro.

Trailturtle deserves his own flame thread.

I heard that guy kicked a puppy one time, just because he forgot his watch.

True story.

Maybe.

Trailturtle's Delete Post deals 14996 forum rules damage to Forum Troll

Man, those bat-ear puppies? They have it coming.

cybersoldier1981 · March 2013

trailturtle wrote: »

Man, those bat-ear puppies? They have it coming.

You're a horrible man; and a moderately attractive woman, Trailturtle.

flyingfinn · March 2013

Same time at the Moderator Base...

(I actually spilled some beer to the keyboard while watching this....)

kallaniden · March 2013

I don't have a problem with Turtle. Took a while to help me with my missing jet issue, but I bought another one anyway. Such as it goes, I guess.

hyperstrikecoh · March 2013

shieldtower wrote: »

TT isn't a dev and his posts shouldn't be interpreted as a dev response or the general consensus of the devs unless stated otherwise.

Never said he was or that his responses should be construed as such.

cybersoldier1981 · March 2013

kallaniden wrote: »

I don't have a problem with Turtle. Took a while to help me with my missing jet issue, but I bought another one anyway. Such as it goes, I guess.

That ain't his call.

Not to degrade the Turtle, but the metaphor is this...

It's like he's customer service. He can't flip any switches or do anything, he can just sort of do damage control with the customers and let the bid'ness guys up top know where the issues are coming from and the common problems.

c3rvand0 · March 2013

Whatever I may think of PWE, I greatly respect Trailturtle and I hope to god we get to keep him and he doesn't become jaded by the bitterness of the forums. I know many of us think he does a superb job.

malvou · March 2013

I don't mind TT, they're just doing their job and we are being quite toxic.

We're just getting tired of them lockboxes and having content not permanent.

kemmicals · March 2013

I'm not really one to shoot the messenger... especially when the messenger is very tolerant of my Caliga-poking antics.

As for the lockboxes, I'm pretty indifferent about them. I'll unlock them at my leisure... And I'm pretty sure somebody around here is going to bombard me with messages about how wrong I am to do that.

rokurocaris · March 2013

The problem is not so much about us flaming Cryptic, but about us flaming eachother over the issues we have with them. I just looked into the thread for the new lockbox on Super News Network, and found it closed for just that reason.

roughbearmattach · March 2013

Most threads in this forum end up being an argument or flamewar between posters, and not really about the OP.

kallaniden · March 2013

cybersoldier1981 wrote: »

That ain't his call.

Not to degrade the Turtle, but the metaphor is this...

It's like he's customer service. He can't flip any switches or do anything, he can just sort of do damage control with the customers and let the bid'ness guys up top know where the issues are coming from and the common problems.

I contacted customer support, and Trait was the guy that got my ticket.

bioshrike · March 2013

I feel that the big issue is that those that are frustrated with some aspect of the game, (lack of new permanent content, bugs, being auto-silenced, lack of live GMs, etc), just don't have anywhere else to lash out to, so they come to the forums and "take it out" on other forum-goers.

honestresearcher · March 2013

psi2 wrote: »

I really appreciate what TT does. He's most certainly the best community manager CO or even Cryptic in general has seen, but his frustrations only serve to demonstrate our point.

We're not happy with how Cryptic is handling CO. So yeah, we're upset and a little fussy.

I agree with this.

The right man in the wrong place, he's doin a wonderful job.

roughbearmattach · March 2013

bioshrike wrote: »

I feel that the big issue is that those that are frustrated with some aspect of the game, (lack of new permanent content, bugs, being auto-silenced, lack of live GMs, etc), just don't have anywhere else to lash out to, so they come to the forums and "take it out" on other forum-goers.

This is my feeling, as well.

kemmicals · March 2013

honestresearcher wrote: »

I agree with this.

The right man in the wrong place, he's doin a wonderful job.

The right man in the wrong place can make all the difference in the world.

kojirohellfire · March 2013

Christopher Walken?

agentnx5 · March 2013

I agree with Thundrax's post, again.

That said, there's good reason for frustration from Champions customers. It's red-hot, and throwing a cup of water turns into a billowing cloud of steam that can burn you in the face. The important part is to keep adding copious quantities water until things cooldown

Just like the NCAA basketball teams, focus on the fundamentals is what matters most. Heck there's a fair bit of improvement if even the zones (i.e.: How much incentive is there to explore Eclipse's lair area in Canada?)

As far as the lockboxes, I think my luck is terrible and the rates of a jackpot is extremely low. That said? Meh, I don't mind them. In fact I appreciate they drop less now, the previous three dropped so much it was super aggravating.

"Always look on the bright side of life"
(click to make yourself feel better everyone)

kemmicals wrote: »

The right man in the wrong place can make all the difference in the world.

My favorite game series (including its mods)!

Valve also does a pretty darned good job of focusing on the long-term happiness of their employees and customers.

bioshrike · March 2013

agentnx5 wrote:

My favorite game series (including its mods)! Valve also does a pretty darned good job of focusing on the long-term happiness of their employees and customers.

Except, y'know, when it comes to counting to 3...

hyperstrikecoh · March 2013

roughbearmattach wrote: »

This is my feeling, as well.

Agreed. It isn't pretty. It isn't right. But it IS happening. It can either be dealt with by banning people and generally being just as nasty as they are.

Or a modicum of tact can be used, and a bit of understanding of the root cause.

I agree, not as fun. Not as cathartic. But, ultimately, better for the company and the product.

stellariodragon · March 2013

Perhaps we should stop winning on the forums and start a letter-writing campaign. You know, something constructive. Or have Jerky shipped to Perfect World C/O FOUNDRY.

TT says he hasn't had pheasant yet.

agentnx5 · March 2013

stellariodragon wrote: »

Perhaps we should stop winning on the forums and start a letter-writing campaign. You know, something constructive. Or have Jerky shipped to Perfect World C/O FOUNDRY.

TT says he hasn't had pheasant yet.

READ:

http://co-forum.perfectworld.com/showthread.php?t=214781

trailturtle · March 2013

stellariodragon wrote: »

TT says he hasn't had pheasant yet.

To be fair, I said I hadn't had quail -- but both statements are true.

stellariodragon · March 2013

trailturtle wrote: »

To be fair, I said I hadn't had quail -- but both statements are true.

Sometime next week there's going to be a Pheasant Stick sent via amazon to Perfect World C/O FOUNDRY & Trailturtle.

I'm having a giggle fit.

blazer2001 · March 2013

Reading through most of the threads where people ask for new stuff or where they express their concern about something that is being done / was done to the game is really frustrating, mostly because of how people talk about the devs or the company that manages the game, I don't think that the tone you express in really helps to make the message better heard or to increase the speed that development will progress, so it's useless to keep such tone.

I would recommend that both community and devs find a way in which suggestions can be delivered, so both parts are informed of them and some way of tracking the progress of such petitions.

flyingfinn · March 2013

stellariodragon wrote: »

Perhaps we should stop winning on the forums and start a letter-writing campaign. You know, something constructive. Or have Jerky shipped to Perfect World C/O FOUNDRY.

TT says he hasn't had pheasant yet.

Yes. Because scribling stuff to a piece of paper is gonna do so much more.
And i like winning at the forum.

stellariodragon · March 2013

flyingfinn wrote: »

Yes. Because scribling stuff to a piece of paper is gonna do so much more.
And i like winning at the forum.

I just really want to see a tech article with the Headline:

"Perfect World Entertainment Inundated with Jerky"

REDWOOD CITY, CA - Game Developer Perfect Word Entertainment has been receiving hundreds of packages of Jerky from overzealous fans of subsidiary Cryptic Studios' MMO "Champions Online." Most packages are shipped from Amazon and are addressed to "PWE C/O Foundry" or "PWE C/O #Telepathynow."

"At first it was kind of funny" an anonymous PW rep is quoted as saying, "but now we have this huge pile of jerky."

And anywhoo... you can eat jerky. Feed it to the devs or something.

forutnefire · March 2013

just read op--total agreement. I'd be frustrated too.

hyperstrikecoh · March 2013

Okay, I actually posted this to another thread (hit the REPLY) button in there, not sure why it wound up here...

Ignore this post.

rianfrost · March 2013

psi2 wrote: »

I really appreciate what TT does. He's most certainly the best community manager CO or even Cryptic in general has seen, but his frustrations only serve to demonstrate our point.

We're not happy with how Cryptic is handling CO. So yeah, we're upset and a little fussy.

this is true I am critical of the game, but not trail, and i try to keep it rational instead of ragey. cryptic knows what questions we actually want answered, and its not his /her call what pwi and cryptic decide to tell us, so i can understand frustration. I hope we actually start getting real responses to real questions and not fluff about some bacon snack. I dont think it will take a lot to mollify a lot of us (some people will never be happy) pwi/cryptic just has to be honest with us.

jonsills · March 2013

Oddly, the "fluff about the bacon snack" was real information, as it turned out; as several eagle-eyed posters noted, the bag of bacon jerky was sitting atop a copy of Champions Universe, open to the section on the Forum Malvanum.

ashensnow · March 2013

jonsills wrote: »

Oddly, the "fluff about the bacon snack" was real information, as it turned out; as several eagle-eyed posters noted, the bag of bacon jerky was sitting atop a copy of Champions Universe, open to the section on the Forum Malvanum.

Good point.

lucyinspacewithdiamonds · March 2013

This post has been edited to remove content which violates the Cryptic Studios Community Rules and Policies -Smackwell

clcmercy · March 2013

lucyinspacewithdiamonds wrote: »

This post has been edited to remove content which violates the Cryptic Studios Community Rules and Policies -Smackwell

Aaaand Smackwell layeth the smack-downeth. Wondered when that'd happen.

thearkady · March 2013

blazer2001 wrote: »

Reading through most of the threads where people ask for new stuff or where they express their concern about something that is being done / was done to the game is really frustrating, mostly because of how people talk about the devs or the company that manages the game, I don't think that the tone you express in really helps to make the message better heard or to increase the speed that development will progress, so it's useless to keep such tone.

I would recommend that both community and devs find a way in which suggestions can be delivered, so both parts are informed of them and some way of tracking the progress of such petitions.

I would very much like to agree with you.

Unfortunately, regarding the second paragraph, there already is the ineptly named "Suggestions Box", Where Good Community Ideas Go To Die?.

There, Cryptic since launch has mostly not handled suggestions; as far as I recall, Tumerboy was the only dev to ever comment on anything there as a way to indicate the Suggestions Box is actually being monitored. Thus, there is little reason to assume anyone from Cryptic has actually looked at anything there for over a year.

Surely, this non-handling of suggestions has played a substantial part in ensuring the community tends toward a hostile tone; Cryptic has allowed the Suggestions Box to be apparent proof saying things nicely will fall on deaf ears.

In addition to that, recent business practices (cf. lockboxes) do not make Cryptic seem like a respectable entertainment service provider so much as a greedy, glorified carny con man. If they feel such business practices are for the best, it's their decision; but surely they have to live with it causing even more people to display the kind courtesy they'd afford a carny con man rather than the one a respectable entertainment service provider might be due.

aetharburn · March 2013

Oh, TT is getting frustrated?

Good, we've been frustrated for a while.
Nice to see some empathy.

lucyinspacewithdiamonds · March 2013

Hey, Let's Hurry Up And Release Neverwinter So We Can Continue To Put Food On Our Tables. Double Freakin' Rainbow. </3

rianfrost · March 2013

jonsills wrote: »

Oddly, the "fluff about the bacon snack" was real information, as it turned out; as several eagle-eyed posters noted, the bag of bacon jerky was sitting atop a copy of Champions Universe, open to the section on the Forum Malvanum.

true, i haven't pnp'd for over a decade(my gm went and enlisted, rude, i tell ya

), so i missed that one. but my point was that the questions they picked were hand picked to avoid the questions that a lot of us really wanted to know and answered several softball questions. they are far from the only company to do this, and zwillinger even did that once or twice, but that was against the backdrop of a weekly live chat with the community, several active posters from the dev team and problems being directly fixed, like when the art lead changed previously monogendered costumes from paid packs to male and female characters. I know there are different levels of rage, and honestly some of them bug me because they are entirely unfocused, but a realist has to look at this game relative to other games and see that interaction is lacking, and attention seems to be only be going to content that the community actively opposes.

I dont blame tt, in fact, he/she seems to really be doing all he/she can(ok, somebody, is tt a man or woman, im getting arthritis here typing that out), and i dont even blame the devs, i blame the executives of cryptic and im blaming pwi for setting up a self fulfilling prophecy, the mmo market is competitive and even good feature filled mmos are struggling to find people, choking this game, which has potential to scoop up some of the remaining coh diaspora, and re-attact people who enjoyed this game but fell off to things with more active attention, is just a crime. dcou does not cut it, and single player games seem to be wusses about making a customization heavy superpower games (then again, when they try, gamers seem to be sleeping on it, like with project awakened)

TrailTurtle is getting frustrated

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