Character Slots bug?

junkbox4242
junkbox4242 Posts: 1 Arc User
edited November 2012 in Gameplay Bugs
No idea where to put this, so I am trying here. I opened a ticket, in game, and on my account about this. I purchased 2 additional character slots and never got them and Haven't got a response in 3 days about it.

I did so during the 4th of july sale event.

EDIT: I'd also like to add that when I deleted a character, I lost that character slot completely. So, I am missing a total of 3 character slots on creation screen.
Post edited by junkbox4242 on

Comments

  • savetheplanetnow
    savetheplanetnow Posts: 46 Arc User
    edited November 2012
    1.How many characters have there been before the purchase? Maybe 10?
    2. Did you purchase something else before purchasing the 2 character slots?
    3. Was the problem fixed by cryptic?
    www.youtube.com/watch?v=03QMYDjCef8
  • klitty
    klitty Posts: 1,545 Arc User
    edited November 2012
    Are you gold or silver? Did you went silver and deleted some toons?


    =^ _ ^= Kitty Lives!
  • savetheplanetnow
    savetheplanetnow Posts: 46 Arc User
    edited November 2012
    I went silver.
    I did NOT delete any toons.
    I purchased free form slots in the past and it always worked.
    www.youtube.com/watch?v=03QMYDjCef8
  • flyingfinn
    flyingfinn Posts: 8,382 Arc User
    edited November 2012
    OP is over 4 months old. And no peep since from the poster. One would say problem got solved.
    Does one need to pull out ones Boomstick?
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  • savetheplanetnow
    savetheplanetnow Posts: 46 Arc User
    edited November 2012
    To anybody who converted from gold to silver.

    If you did not delete any of your former gold characters DON T BUY THE CHARACTER SLOTS FOR 1400 ZEN!

    You won t get them!



    Example:

    If you are silver you are allowed to have 2 characters.
    If you purchase 2 character slots you are allowed to have 4 characters.
    If you purchase 6 character slots (4200 ZEN) you are allowed to have 8 characters
    THE NEXT PURCHASE GETS ME 2 MORE CHARACTER SLOTS
    www.youtube.com/watch?v=03QMYDjCef8
  • klitty
    klitty Posts: 1,545 Arc User
    edited November 2012
    I apologize for the necro thread, I didn't notice >_<


    =^ _ ^= Kitty Lives!
  • wimpazoid
    wimpazoid Posts: 456 Arc User
    edited November 2012
    This is a known issue, but it's not declared anywhere. GMs can't change it, but they can offer a refund in zen, try asking.