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Account Login problems
deikkukonoki
Posts: 3
Alright, Am I the only person that thinks this account lockout is stupid.
I've never seen anything like it before in my life, I have been locked out of my account for the past 4 hours now. Hours wasted from my gold membership that I purchased yesterday.
I also noticed that I can't login to my Cryptic account any more on either perfect world or Cryptic.
Assuming it's because it's all been transferred over to my perfect world account, in which case my subscription is coming up as inactive? I sure has hell hope that isn't the case since they gladly took the money out of my account.
Back to the point though, why is the lockout so stupidly long? My brother forgot his password to his account so he tried to login a few times. It never worked, it asked him to verify his account, but he forgot his email address.
Fair enough, so he made a new account and logged in with that for the first time.
He tried to login on the game and it never worked, password or username is incorrect. So he reset the password and changed it again.
tried to login, password or username is incorrect.
He makes a whole new account again and writes everything down. Password or username is incorrect.
He tries again, too many login attempts, try again later. So we give up and I try and login to my account on a different computer in the house, too many login attempts, please try again later. I understand that security is important but COME ON! this is just ridiculous.
In addition to that, my Cryptic account doesn't seem to exist any more. Well, it does exists.
Apparently I have an account associated with my email address, I know the username and password anyway.
I tried to login, username or password incorrect.
So reset my password on both the perfect world website and the cryptic website.
Success both times, failed to login both times.
Clicked on forgot my username on perfect world, under Cryptic account and on the cryptic website. It gets sent to my email associated with the account but with two different usernames. The perfect world one doesn't work under cryptic and comes up as inactive membership on perfect world.
The account I logged in fine with yesterday no longer logs in at all and it also the username that Cryptic comes back with.
I've never seen anything like it before in my life, I have been locked out of my account for the past 4 hours now. Hours wasted from my gold membership that I purchased yesterday.
I also noticed that I can't login to my Cryptic account any more on either perfect world or Cryptic.
Assuming it's because it's all been transferred over to my perfect world account, in which case my subscription is coming up as inactive? I sure has hell hope that isn't the case since they gladly took the money out of my account.
Back to the point though, why is the lockout so stupidly long? My brother forgot his password to his account so he tried to login a few times. It never worked, it asked him to verify his account, but he forgot his email address.
Fair enough, so he made a new account and logged in with that for the first time.
He tried to login on the game and it never worked, password or username is incorrect. So he reset the password and changed it again.
tried to login, password or username is incorrect.
He makes a whole new account again and writes everything down. Password or username is incorrect.
He tries again, too many login attempts, try again later. So we give up and I try and login to my account on a different computer in the house, too many login attempts, please try again later. I understand that security is important but COME ON! this is just ridiculous.
In addition to that, my Cryptic account doesn't seem to exist any more. Well, it does exists.
Apparently I have an account associated with my email address, I know the username and password anyway.
I tried to login, username or password incorrect.
So reset my password on both the perfect world website and the cryptic website.
Success both times, failed to login both times.
Clicked on forgot my username on perfect world, under Cryptic account and on the cryptic website. It gets sent to my email associated with the account but with two different usernames. The perfect world one doesn't work under cryptic and comes up as inactive membership on perfect world.
The account I logged in fine with yesterday no longer logs in at all and it also the username that Cryptic comes back with.
Post edited by Unknown User on
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Comments
hold on You mean something like this:
"too many attempts. please try again later"? If so....nope. your not the only one...same thing for me >.>
im wondering if this means someoneelse is trying to log on to my account...or its a...well...bug. Please respond ASAP!!!