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''trying to update the launcher. please be patient.

daphuqdaphuq Posts: 2 Arc User
edited September 2012 in PC & Technical Issues
alright, im getting this message every single time i try to run the game and it ends up with a message that says; it failed to connect to the patch server.

i was playing the game completely fine yesterday and now i cannot even login, what happened last night who broke the server? was it the halfarsed batman?
Post edited by daphuq on

Comments

  • ealford1985ealford1985 Posts: 3,582 Arc User
    edited August 2012
    Happen to me yesterday around 7pm, played fine that day no issues. If I click on the Champions Icon it says: Trying to update the launcher. Pleas be patient. Tries connecting a couple of times and then I get a error box that says: Connection problem-Unable to establish connection to Patch Server. Please check your internet connection. If problem persist, please contact techinal support. Internet conntect is excellent and I opened a ticket for issue....ugh it sucks.
  • goestohgoestoh Posts: 13 Arc User
    edited September 2012
    unreal..same here
  • thereaganthereagan Posts: 3 Arc User
    edited September 2012
    me too, pretty lame
  • rcopperwaitercopperwaite Posts: 8 Arc User
    edited September 2012
    Okay guys, I think I have an idea of what's going wrong. (Skip to the last paragraph if you just want a quick fix)

    After I contacted support, they asked me to do a traceroute (basically a map of all hops from my computer to their patch servers). I am connecting from the United Kingdom, and I noticed that my packets seem to get dropped around Boston by a company called CogentCo, a Tier 1 ISP.

    This suggests, to me at least, that Cryptic and (either CogentCo or some other North American ISP) may be having some political disagreements, which could take some time to resolve :frown:

    So, I tried connecting using a North American proxy (google: hotspotshield). Sure enough, the autoupdater was able to patch the launcher instantly, and I was into the game within about 10 minutes. Once I was in the game, however, the frame rate was absolutely TERRIBLE, maybe 3fps, but hey, it was working! Where are you guys all connecting from???
  • royalflvshroyalflvsh Posts: 166 Arc User
    edited September 2012
    Did you try to log in from the Log In screen from yesterday?

    If so, close out the game completely and *then* try to log in again.
  • rcopperwaitercopperwaite Posts: 8 Arc User
    edited September 2012
    royalflvsh wrote: »
    Did you try to log in from the Log In screen from yesterday?

    If so, close out the game completely and *then* try to log in again.
    Nope, in my case, this was a fresh install!
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