Unable to authenticate: Couldn't even attempt account server connection

ragela · August 2012

I was playing CO when I was DC'd by connection time out, I attempted to log in from the main screen and it kicked back saying,"Unable to connect to account server." or something like that. So then I closed out the game and reopened the launcher, I had the attempting to patch window in the corner and then opened the launcher, I then attempted to log in only getting this message every time I try,"Unable to authenticate: Couldn't even attempt account server connection." Please help, I want to get back in game...

indigocrow · August 2012

I've had the same problem, since Monday the 13th of September. I've talked to the support group twice now.

The first time, i was given nothing but a copy of the latest "answers" to general internet questions, literally, the answers that were presented as general answers to similar questions.

I tried all their ideas anyway and still have the same problem.

I've even uninstalled and reinstalled the game twice.

I'm pretty much resigned to just being satisfied with City of Heroes and DC universe Online, since i have ZERO problems with these games or any other games or the Internet at all, despite the message from Champions system, claiming i may have internet issues.

I've been a Lifetime Subscriber since the game originally launched and never had a problem like this before.

I've done every Malware and anti-virus check and cleaned the registry, etc., etc..

I'm only wasting my time to post this report to let other players know, it's not you, it the Champions Online game.
If you have to do anything out of the ordinary to get this game to function, when all other games work just fine, then it's like a bad Ex-Girlfriend... it's not really you, it's HER that's the issue.

Good luck to all of you.

theravenforce · August 2012

ragela wrote: »

I was playing CO when I was DC'd by connection time out, I attempted to log in from the main screen and it kicked back saying,"Unable to connect to account server." or something like that. So then I closed out the game and reopened the launcher, I had the attempting to patch window in the corner and then opened the launcher, I then attempted to log in only getting this message every time I try,"Unable to authenticate: Couldn't even attempt account server connection." Please help, I want to get back in game...

Try checking internet connection I know when I had these problems, it was to do with my connection. However it could be one of the random bugs which are affecting people in a random fashion.

You could try reinstalling the game?

Or leaving it for a day or two?

Another possibility is simply that the severs could be too overworked?

The unable to authenticate message only comes up when passcode and/or username is incorrect, make sure it is under the Perfect world dot not Cryptic.

Unable to authenticate: Couldn't even attempt account server connection

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