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New Zen = No Stipend?

blinkinglightsblinkinglights Posts: 9 Arc User
edited August 2012 in Champions Online Discussion
I'm just wondering about this. I usually get it within hours, but it's been 5 days and nothing yet. So I'm wondering if they removed the stipends with this new merger...
Post edited by blinkinglights on

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  • jonsillsjonsills Posts: 6,318 Arc User
    edited July 2012
    The stipend is still there. Try contacting Customer Service - it's not that much of a joke any more.
    "Science teaches us to expect -- demand -- more than just eerie mysteries. What use is a puzzle that can't be solved? Patience is fine, but I'm not going to stop asking the universe to make sense!"

    - David Brin, "Those Eyes"
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  • championshewolfchampionshewolf Posts: 4,375 Arc User
    edited July 2012
    You get 500 Zen a month if you are a gold member. That's the stipend, up from 400 C.
    Champions Online player since September of 2008, forumite since February of 2008.
    Silverspar on PRIMUS
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  • bdragon4cobdragon4co Posts: 121 Arc User
    edited July 2012
    I'm just wondering about this. I usually get it within hours, but it's been 5 days and nothing yet. So I'm wondering if they removed the stipends with this new merger...

    There might be a bit of lag in the system for stipends, and so you might get it a few days late. Thats what happened to me, anyway.
  • edited July 2012
    This content has been removed.
  • ukatoenasniukatoenasni Posts: 224 Arc User
    edited July 2012
    If you're willing to wait, I can tell you if mine's delayed. But it doesn't usually hit 'til the end of the month. :P Still, there's likely to be delays in the system a bit with the changeover in currency here. If you're really worried about it, you can try contacting support.

    However, I've received my stipend semi-regularly (there's usually a small amount of variation) since the original merger (late last year, I think?) without a problem, and haven't had an issue in this area as of yet.

    [SIGPIC]Also, this poster rambles.[/SIGPIC]
  • blinkinglightsblinkinglights Posts: 9 Arc User
    edited July 2012
    Still hasn't arrived. 6 days overdue now. I worry... though I have opened a ticket, no official response in a couple of days.
  • lsyalsya Posts: 10 Arc User
    edited July 2012
    I guess mine hasn't been converted yet. I still have 2000+ C but 0 zen.
    L'sya Raiya
  • thecosmic1thecosmic1 Posts: 9,365 Arc User
    edited July 2012
    The Stipends isn't listed under Zen in the Account page - that's not hooked up yet. You need to check out your Zen balance in the Zen Store to see it updated.
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
  • morepoodlesmorepoodles Posts: 3 Arc User
    edited July 2012
    It took four days for mine to show up, but it's there now. And yeah, had to check the store to see it.
  • lsyalsya Posts: 10 Arc User
    edited July 2012
    I just logged in and now all of my C's are converted to Z's. :smile:

    I guess it just took a while.
    L'sya Raiya
  • blinkinglightsblinkinglights Posts: 9 Arc User
    edited July 2012
    thecosmic1 wrote: »
    The Stipends isn't listed under Zen in the Account page - that's not hooked up yet. You need to check out your Zen balance in the Zen Store to see it updated.

    Astonishingly, as of now it still hasn't been credited. It's been 9 days now, and no official response to my ticket either... curious.
  • darthpanda16darthpanda16 Posts: 9,471 Arc User
    edited July 2012
    @blinkinglights

    From the Billing Dept:

    Our records show you got 500 ZEN on July 14th and and spent 175 ZEN x 2 on character costume slots.

    For further information, please contact Billing Support in a ticket for further inquiries.
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  • biffsmackwellbiffsmackwell Posts: 4,739 Arc User
    edited July 2012
    Got my stipend yesterday. It landed where it usually lands.
    biffsig.jpg
  • mainscrizzmainscrizz Posts: 302 Arc User
    edited July 2012
    Got my stipend yesterday. It landed where it usually lands.


    i got my stipend too. :biggrin:
    __________________________
    @Scrizz :biggrin:
  • jonsillsjonsills Posts: 6,318 Arc User
    edited July 2012
    I didn't get a stipend... :frown:

    (Of course, that's probably because I'm not a subscriber right now.) :wink:
    "Science teaches us to expect -- demand -- more than just eerie mysteries. What use is a puzzle that can't be solved? Patience is fine, but I'm not going to stop asking the universe to make sense!"

    - David Brin, "Those Eyes"
    Get the Forums Enhancement Extension!
  • blinkinglightsblinkinglights Posts: 9 Arc User
    edited August 2012
    They closed my ticket saying I got my stipend on the 14th... *looks at cryptic store and sees balance*... noooo, I don't think I did.
  • lokikinlokikin Posts: 624 Arc User
    edited August 2012
    They closed my ticket saying I got my stipend on the 14th... *looks at cryptic store and sees balance*... noooo, I don't think I did.

    Did you read darthpanda's response? 175 each for two costume slots
    That's 350 Zen out of your 500 stipend. What, may I ask, is your current Zen balance?
    _._._._._._._._._._._._._._._._._._._._._._._._._

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  • blinkinglightsblinkinglights Posts: 9 Arc User
    edited August 2012
    Yes, but I had bought that 500 Zen... perhaps I'm mistaken. But if I don't get it again then I'll know I wasn't.

    Just went to my bank and it has transactions, but there's nothing in my CO purchase history... huh. Alright well, I'll just chalk it up as me being crazy. It's possible... Oh well, this can be locked now I suppose.
  • agentnx5agentnx5 Posts: 1,999 Arc User
    edited August 2012
    Actually it's useful to see threads like this when there doubt or confusion, especially if you can see if it's a mistake, an isolated incident, or a widespread issue. One of the positives of having a forum to discuss if you ask me. :-)

    PS: My stipend and that of a number of LTS friends in-game are working fine too, as least for 2 months for this website merger/integration thing.
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