Cryptic Launcher issue NEW ( cool right? Right?? )

crimefighter2 · July 2023

I just want to play this beatiful game.

so here we are again.
Idk if this is related to windows 11 or else but I'm unable yet again to launch Champions Online. The game ran pretty smoothly for months tho.
Since July 2nd I only got the same sys msg over and over again.

Cryptic Launcher Autoupdate
Trying to update the launcher.
please be patient.
43.6 MB remaning...

then the whole thing froze and the same process restart over and over.

Cryptic Launcher Autoupdate
Trying to update the launcher.
please be patient.
27 MB remaning...
Tried connecting 6 times

the actual times gets even higher than 6 but you get the idea by now.

So, my dear Champions Online Community and Developers my question is:

how can you help me fix this issue?

I won't be able to complete the partiot event nor any other in-game activity in CO due to this problem that prevent me for launch the MMO in question.

PLEASE , and by that I mean P L E A S E , help me.

crimefighter2 · July 2023

weird thing is NeverWinter that uses the very same Cryptic Launcher , works properly without any issue

The problem I spoke of yesterday still persists today . Again, PLEASE help me.

thenitron · July 2023

also having the same issue.
what is happening?

EDIT: NOW i got in

tariser12 · July 2023

I managed to get it downloaded after several tries, but now the Launcher seems to persist after the game starts (as a process running in the background not a visible launcher) in fact multiple (6 or more) processes called champions online.exe*32 are listed, and using memory and processor for each one. The Game runs but it seems to interfere sometimes. I'm pretty sure this just started with the launcher update since I didn't see it before.

crimefighter2 · July 2023

I got in now. It seems the issue happens only days and or hrs befoer a new patch releases. Still. I was unable to logon to CO for the lat 3 days so I won't be able to unlock the items I liked to from the Patriot Event store. As A LifeTime Subscriber I demand 400 extra patriot tokens on the 2 character I'm doing the event with. I know, I know the devs will never gave me 400 tokens, but I had to try.

SO let's see how long Champions Online works without issues this time around.

chojinpatriarch · July 2023

And it's happening again. Nearly two hours of this:
'Trying to update the launcher. Please be patient'
It gets to around 80.5 MB remaining, then restarts from the ~115Mb start...
It'll try for 13 attempts, then break with a 'Connection error'.

Great time to try and start a new character, eh?

thisiscraftaaa · July 2023

Came here to check and see if anyone else was having the same issue, and apparently this is now a thing. Fun!

Update! Managed to get patched but had to basically farm retries by bringing up twenty plus copies of the launcher patcher through manual launching for quite a while for it to get through. Still an issue for other people though. The forums went out for a little while too, as did all of arcgames, so... something funky's up, dunno what though.

kaiserin · July 2023

Hey folks, those having issue, can you do this:
Find the shortcut to the launcher, right click and select properties, and add -console to the target line. When you open up the shortcut after it should open up a console window. Please post anything it happens to spit out while you're stuck in the update loop.

If you're launching through steam or arc then you'll have to find the install location, create a shortcut and apply the above.

ikonn · July 2023

Tried logging in and had the same error as many others in this thread. Here's the info I got from -console:

[E:/Champions Online_en/Champions Online.exe] [House] [x86]
-console

fileDataDir: E:/Champions Online_en (0.00)
Loaded FolderCache with 0 files from hoggs (0.00)
UtilitiesLib_SetFileSystemIsInitted (0.00)
Connecting to patchserver.crypticstudios.com:7255
PatchClientLib: connecting to server "patchserver.crypticstudios.com" on port 7255
PatchClientLib: redirecting to server "208.95.186.148" on port 7255
PatchClientLib: autoupdating E:/Champions Online_en/Champions Online.exe
PatchClientLib: still connecting to server "patchserver.crypticstudios.com" on port 7255
PatchClientLib: redirecting to server "208.95.184.97" on port 7255
PatchClientLib: autoupdating E:/Champions Online_en/Champions Online.exe
PatchClientLib: still connecting to server "patchserver.crypticstudios.com" on port 7255
PatchClientLib: redirecting to server "208.95.186.109" on port 7255
PatchClientLib: autoupdating E:/Champions Online_en/Champions Online.exe
PatchClientLib: still connecting to server "patchserver.crypticstudios.com" on port 7255
PatchClientLib: redirecting to server "208.95.184.122" on port 7255
PatchClientLib: autoupdating E:/Champions Online_en/Champions Online.exe
PatchClientLib: still connecting to server "patchserver.crypticstudios.com" on port 7255
PatchClientLib: redirecting to server "208.95.186.131" on port 7255
PatchClientLib: autoupdating E:/Champions Online_en/Champions Online.exe
PatchClientLib: successfully connected
Restarting launcher after first chance auto-patch: "E:/Champions Online_en/Champions Online.exe" -console -updatedfrom "CL_2023_06_26_11_28"

Then, another window popped up with the foillowing:

[E:/Champions Online_en/Champions Online.exe] [House] [x86]
-console
-updatedfrom CL_2023_06_26_11_28

fileDataDir: E:/Champions Online_en (0.00)
Loaded FolderCache with 0 files from hoggs (0.00)
UtilitiesLib_SetFileSystemIsInitted (0.00)
Connecting to patchserver.crypticstudios.com:7255
PatchClientLib: connecting to server "patchserver.crypticstudios.com" on port 7255
PatchClientLib: redirecting to server "208.95.184.97" on port 7255
PatchClientLib: skipping unneeded autoupdate CrypticLauncher3FC
PatchClientLib: successfully connected
AutopatchDialog thread shutting down
GamePrefsInit: giGamePrefSet is now 'Gameprefs.Pref' (0)
Skipping System Requirements check
PW_SDK::Init
calling SHGetKnownFolderPath
PW Launcher installation not found
CC_ERR_CLIENT_NOT_LAUNCHED: installed: true, running: false
Failure of some kindOpening url:clinternal://cryptic.loc/BSP_LOADING
[0714/142245.524:INFO:CONSOLE(144)] "A parser-blocking, cross site (i.e. different eTLD+1) script, http://www.google-analytics.com/ga.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message. See https://www.chromestatus.com/feature/5718547946799104 for more details.", source: http://championslauncher.crypticstudios.com/launcher_login (144)
[0714/142245.541:INFO:CONSOLE(144)] "A parser-blocking, cross site (i.e. different eTLD+1) script, http://www.google-analytics.com/ga.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message. See https://www.chromestatus.com/feature/5718547946799104 for more details.", source: http://championslauncher.crypticstudios.com/launcher_login (144)
Setting JSAPI version 2

After this window popped up, the launcher came up after a few seconds.

chojinpatriarch · July 2023

On my end, the same as yesterday: 13 long, slow attempts, and the 'connection failed' box showed up at the end. Same output as Ikonn, up until the 'successfully connected' line - there wasn't one, after all...

(Couldn't cut and paste from console once the connection error popped up. But no error text came up when the connection problem did.)

An afternoon update: Still failing, but some attempts do manage to reach as low as 65MB remaining... Before restarting.

tatdaryow2 · July 2023

Unable to download the STO launcher. Keeps timing out, keeps timing out, keeps timing out. Im very upset about this!!!!

wingsedge · July 2023

Same issue since yesterday's morning here. Goes on until it reaches 16 attempts, then terminates with the message about checking the internet connection, or seeking support help. Pinging the servers goes without problems.

revolutionred · July 2023

I too am having this issue, I though it was my connection, being that since i live in a very rural area and have to use a satellite connection, but we are able to stream on our televisions and phones with no problems, at least no more then the usual ones, and other online games do work, so yeah, help please. I get the same console outputs as ikonn, but no connection as of yet.

ninjamadara · July 2023

HOW TO FIX :
_when this show up :

Cryptic Launcher Autoupdate
Trying to update the launcher.
please be patient. 112mb

_count 10 sec and disconnect your wifi (just from your PC dont turn off your router)and connect back fast and count 10 sec and disconnect again.....
_every time you do this (*number*mb) will decrease until you finish it

_when launcher show up click on Option and uncheck (On-demand patching) and (Force verify)

_and congratulations you back to play again

khrondor · July 2023

kaiserin#0958 wrote: »

Hey folks, those having issue, can you do this:
Find the shortcut to the launcher, right click and select properties, and add -console to the target line. When you open up the shortcut after it should open up a console window. Please post anything it happens to spit out while you're stuck in the update loop.

If you're launching through steam or arc then you'll have to find the install location, create a shortcut and apply the above.

PPl posted. this still going for me. Any news? i dont want to do the wifi thing hehe

chojinpatriarch · July 2023

Update!

Trying the third option from This post worked to get the Launcher running. This works if you're running under another launcher like Steam or ARC.

Basically:

Within your Champions Online folder (The location of the launcher, that is, you should be able to find it via your respective main launcher) move the 'Champions Online' folder within it (It contains the game files under 'Live' and 'Playtest', if you have PTS access) and 'localdata' (containing your game settings and HUD layout) to another location.
Delete all other files.
Try to run the game, and Steam or ARC should throw an error.
Uninstall via the same, then reinstall.
Run the game again, and the launcher should patch fairly.
Before logging in (and being forced to download the game again,) close the launcher, move the previous folders ('Champions Online' and 'localdata') back to the launcher's folder, and log in.

Essentially, you sidestep the launcher trying to update in a broken loop, by replacing it with the latest copy.

HOPEFULLY that works for you. It has for me!

Online and in-game as I type this. Until the next time the launcher breaks...

crimefighter2 · July 2023

so this IS a known issue.

I'm not the only one having trouble launching CO

.

Unistalled and re-installed the game 4 times.
Issue is still there. I just noticed the -console advice kaiserin#0958 posted few days ago .
I'll try that and let you know if something runs or not

wingsedge · July 2023

Update: Issue got circumvented on endpoint.
1)First attempted solution (failed): used the OLD CO standalone installer to see if the fresh start will help. After installing, the launcher popped up that small update window, then went completely dark, with no further reaction whatsoever, while still running as per task manager, while the console printed only the launcher's file execution, and nothing else. (My guess there, that the old launcher does not connect to the new launcher for update, but that's just a guess).
2)Second attempted solution was to reinstall ACR and see if it'll launcher there. (Worked): basically had to download the ARC, and install CO from there letting the launcher start, then shutting it down before copy-pasting the LIVE\PTS folder from the existing client into the new one to skip the downloading of the full game all over again.
That got me into the game in the end, but I'd rather get back to stand alone client, so still looking how this'll resolve.

kaiserin · July 2023

This should be resolved now.

crimefighter2 · July 2023

all went well for few days.

Now, after I patched to the very last patch and hitted the PLAY button it crashed again, CER no "trying to connect to the update launcher" stuff. I can surely confirm it crashes after every patch. So it might be something patch-content related I guess. Idk really I'm not a programmer afterall. Anyway no CO for me for the time being. Maybe tomorrow and /or in the upcoming days? we'll see. TYIA for the help.

It saddends me that only CO has this kind of issues

My favourite MMO and I'm not allow to play it the way I wish I could

so sad

kazecat · August 2023

The Launcher doesn't seem to work on my steam deck. Star Trek Launcher doesn't seem to work either. It just creates a black window. I'm gonna post info I got from -console as well.

in half4 vcolor_S0;void main() {// Stage 0, QuadPerEdgeAAGeometryProcessor
half4 outputColor_S0;outputColor_S0 = vcolor_S0;const half4 outputCoverage_S0 =
half4(1);{ // Xfer Processor: Porter Duff
sk_FragColor = outputColor_S0 * outputCoverage_S0;}}
// Vertex GLSL
#version 100

precision mediump float;
precision mediump sampler2D;
uniform highp vec4 sk_RTAdjust;
attribute highp vec2 position;
attribute mediump vec4 color;
varying mediump vec4 vcolor_S0;
void main() {
vcolor_S0 = color;
gl_Position = vec4(position, 0.0, 1.0);
gl_Position = vec4(gl_Position.xy * sk_RTAdjust.xz + gl_Position.ww * sk_RTA
djust.yw, 0.0, gl_Position.w);
}

// Fragment GLSL
#version 100

precision mediump float;
precision mediump sampler2D;
varying mediump vec4 vcolor_S0;
void main() {
mediump vec4 outputColor_S0;
outputColor_S0 = vcolor_S0;
{
gl_FragColor = outputColor_S0;
}
}

Errors:
C:\fakepath:33:35: E5000: syntax error, unexpected '(', expecting ';' or ','

Warning: D3D shader compilation failed with default flags. (vs_5_0)
Retrying with skip validation
C:\fakepath:33:35: E5000: syntax error, unexpected '(', expecting ';' or ','

Warning: D3D shader compilation failed with skip validation flags. (vs_5_0)
Retrying with skip optimization
C:\fakepath:33:35: E5000: syntax error, unexpected '(', expecting ';' or ','

Warning: D3D shader compilation failed with skip optimization flags. (vs_5_0)

Failed to create D3D Shaders

[0828/195716.434:WARNING:angle_platform_impl.cc(48)] HLSLCompiler.cpp:258 (compi
leToBinary):
C:\fakepath:33:35: E5000: syntax error, unexpected '(', expecting ';' or ','

[0828/195716.434:WARNING:angle_platform_impl.cc(48)] HLSLCompiler.cpp:258 (compi
leToBinary):
C:\fakepath:39:52: E5000: syntax error, unexpected '(', expecting ';' or ','

[0828/195716.435:WARNING:angle_platform_impl.cc(48)] HLSLCompiler.cpp:258 (compi
leToBinary):
C:\fakepath:33:35: E5000: syntax error, unexpected '(', expecting ';' or ','

[0828/195716.435:WARNING:angle_platform_impl.cc(48)] HLSLCompiler.cpp:258 (compi
leToBinary):
C:\fakepath:39:52: E5000: syntax error, unexpected '(', expecting ';' or ','

[0828/195716.436:WARNING:angle_platform_impl.cc(48)] HLSLCompiler.cpp:258 (compi
leToBinary):
C:\fakepath:33:35: E5000: syntax error, unexpected '(', expecting ';' or ','

[0828/195716.436:WARNING:angle_platform_impl.cc(48)] HLSLCompiler.cpp:258 (compi
leToBinary):
C:\fakepath:39:52: E5000: syntax error, unexpected '(', expecting ';' or ','

[0828/195716.437:ERROR:shared_context_state.cc(77)] Skia shader compilation erro
r

// Vertex SKSL
uniform float4 sk_RTAdjust;in float2 position;in float2 localCoord;out float2 vl
ocalCoord_S0;void main() {// Primitive Processor QuadPerEdgeAAGeometryProcessor
vlocalCoord_S0 = localCoord;sk_Position = position.xy01;}
// Fragment SKSL
uniform sampler2D uTextureSampler_0_S0;
in float2 vlocalCoord_S0;void main() {// Stage 0, QuadPerEdgeAAGeometryProcessor
half4 outputColor_S0 = half4(1);float2 texCoord;texCoord = vlocalCoord_S0;output
Color_S0 = ((sample(uTextureSampler_0_S0, texCoord) * half4(1)));const half4 out
putCoverage_S0 = half4(1);{ // Xfer Processor: Porter Duff
sk_FragColor = outputColor_S0 * outputCoverage_S0;}}
// Vertex GLSL
#version 100

precision mediump float;
precision mediump sampler2D;
uniform highp vec4 sk_RTAdjust;
attribute highp vec2 position;
attribute highp vec2 localCoord;
varying highp vec2 vlocalCoord_S0;
void main() {
vlocalCoord_S0 = localCoord;
gl_Position = vec4(position, 0.0, 1.0);
gl_Position = vec4(gl_Position.xy * sk_RTAdjust.xz + gl_Position.ww * sk_RTA
djust.yw, 0.0, gl_Position.w);
}

// Fragment GLSL
#version 100

precision mediump float;
precision mediump sampler2D;
uniform sampler2D uTextureSampler_0_S0;
varying highp vec2 vlocalCoord_S0;
void main() {
mediump vec4 outputColor_S0 = vec4(1.0);
highp vec2 texCoord;
texCoord = vlocalCoord_S0;
outputColor_S0 = texture2D(uTextureSampler_0_S0, texCoord, -0.5);
{
gl_FragColor = outputColor_S0;
}
}

Errors:
C:\fakepath:33:35: E5000: syntax error, unexpected '(', expecting ';' or ','

Warning: D3D shader compilation failed with default flags. (vs_5_0)
Retrying with skip validation
C:\fakepath:33:35: E5000: syntax error, unexpected '(', expecting ';' or ','

Warning: D3D shader compilation failed with skip validation flags. (vs_5_0)
Retrying with skip optimization
C:\fakepath:33:35: E5000: syntax error, unexpected '(', expecting ';' or ','

Warning: D3D shader compilation failed with skip optimization flags. (vs_5_0)

C:\fakepath:39:52: E5000: syntax error, unexpected '(', expecting ';' or ','

Warning: D3D shader compilation failed with default flags. (ps_5_0)
Retrying with skip validation
C:\fakepath:39:52: E5000: syntax error, unexpected '(', expecting ';' or ','

Warning: D3D shader compilation failed with skip validation flags. (ps_5_0)
Retrying with skip optimization
C:\fakepath:39:52: E5000: syntax error, unexpected '(', expecting ';' or ','

Warning: D3D shader compilation failed with skip optimization flags. (ps_5_0)

Failed to create D3D Shaders

jaazaniah1 · August 2023

crimefighter2 wrote: »

all went well for few days.

Now, after I patched to the very last patch and hitted the PLAY button it crashed again, CER no "trying to connect to the update launcher" stuff. I can surely confirm it crashes after every patch. So it might be something patch-content related I guess. Idk really I'm not a programmer afterall. Anyway no CO for me for the time being. Maybe tomorrow and /or in the upcoming days? we'll see. TYIA for the help.

It saddends me that only CO has this kind of issues
My favourite MMO and I'm not allow to play it the way I wish I could so sad

Do you have access to another computer where you can install the game and see if it works there? Might be something in your computer.

kazecat · September 2023

My issue seems to have resolved itself with the new update. If anyone else uses a steam deck the recent update to the launcher may be fixed. I ran it with compatibility of Proton Experimental and that worked for me.

doggepope · September 2023

New launcher has consistently taken ~2 minutes to load the login screen since rollout, up from about one second for the previous version. Can eventually access the game, but have recently discovered that in this case, this delay will result in a certain complication when attempting to launch the game through Steam:

[C:/Program Files (x86)/Steam/steamapps/common/Champions Online/Champions Online.exe] [House] [x86]
-affiliate appid=9880
-launchedfrom steam
-console

fileDataDir: C:/Program Files (x86)/Steam/steamapps/common/Champions Online
\-> (0.00)
Loaded FolderCache with 0 files from hoggs (0.00)
UtilitiesLib_SetFileSystemIsInitted (0.00)
Connecting to patchserver.crypticstudios.com:7255
PatchClientLib: connecting to server "patchserver.crypticstudios.com" on port 7255
PatchClientLib: redirecting to server "208.95.184.123" on port 7255
PatchClientLib: skipping unneeded autoupdate CrypticLauncher4FC
PatchClientLib: successfully connected
AutopatchDialog thread shutting down
GamePrefsInit: giGamePrefSet is now 'Gameprefs.Pref' (0)
Skipping System Requirements check
PW_SDK::Init
calling SHGetKnownFolderPath
PW Launcher installation not found
CC_ERR_CLIENT_NOT_LAUNCHED: installed: false, running: false
Failure of some kindSetting breakpad minidump AppID = 9880
Steam_SetMinidumpSteamID: Caching Steam ID: lolno [API loaded no]
Opening url:clinternal://cryptic.loc/BSP_LOADING
Setting JSAPI version 3

I only wanted to buy some keys. 😔

[ed: Have verified that the inability to connect via Steam was the result of a user error, but the inordinately long loading time remains consistent even after reinstall.]

doggepope · September 2023

The prompt fix is much appreciated. It loads like a dream now.

shiningdarkness · January 4

[C:/Program Files (x86)/Steam/steamapps/common/Champions Online/Champions Online.exe] [House] [x86]
-affiliate appid=9880
-launchedfrom steam
-console

fileDataDir: C:/Program Files (x86)/Steam/steamapps/common/Champions Online
\-> (0.00)
Loaded FolderCache with 0 files from hoggs (0.00)
UtilitiesLib_SetFileSystemIsInitted (0.00)
Connecting to patchserver.crypticstudios.com:7255
PatchClientLib: connecting to server "patchserver.crypticstudios.com" on port 7255
PatchClientLib: redirecting to server "208.95.184.97" on port 7255
PatchClientLib: autoupdating C:/Program Files (x86)/Steam/steamapps/common/Champions Online/Champions Online.exe
PatchClientLib: still connecting to server "patchserver.crypticstudios.com" on port 7255
PatchClientLib: redirecting to server "208.95.186.134" on port 7255
PatchClientLib: autoupdating C:/Program Files (x86)/Steam/steamapps/common/Champions Online/Champions Online.exe

Autoupdate still keeps resetting back to 100+ mb plus, being stuck in infinite loop.

shiningdarkness · January 4

Update: Thankfully it fixed itself after some hours, just like for majority of people here, but I suppose console report can still be useful for identification of a problem that is causing it.

Cryptic Launcher issue NEW ( cool right? Right?? )

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