"Unable to authenticate: Lost connection to Account Server" the third

ghost#7389
ghost#7389 Posts: 28 Arc User
in PC & Technical Issues
As usual, when CO has a big event - that issue comes up again - player get thrown out of the game when they try to log to a different character - and then, after you are forced to restart the game (as it doesn't reconnect to the server at all), you get this "nice" message: Unable to authenticate: Lost connection to Account Server.
Sooo..dear Cryptic..how about finally fixing this repeating issue?
Characters: Cybrax - DJ of SinAmatic Entertainment Radio - http://my.powerstream.live:8800/

Comments

  • stratluver
    stratluver Posts: 302 Arc User
    Just got this myself. No longer surprised.

  • dwnside13
    dwnside13 Posts: 9 Arc User
    I'm getting a: Unable to authenticate: Lost connection to account server, When I try to log in as well.
  • axegaijin13
    axegaijin13 Posts: 2 Arc User
    Same here, can't log in.
  • vonqball
    vonqball Posts: 866 Arc User
    Yerp, can't log in here.
  • kaiserin#0958
    kaiserin#0958 Posts: 2,758 Cryptic Developer
    There was a hiccup with the account server, it'll be resolved shortly!​​
  • superalfgorn
    superalfgorn Posts: 558 Arc User
    I am also unable to purchase Zen!
    It says I need to complete the tutorial.....
    :(
    ______________________________________________________________
    My Characters

  • rinzler156
    rinzler156 Posts: 20 Arc User
    No surprises there that CO would have hiccups on every big event they release, but it's no big issue, I'm used to it at this point.
  • rosewynd
    rosewynd Posts: 74 Arc User
    How long do you think it will take for them to fix the problem?
  • kaiserin#0958
    kaiserin#0958 Posts: 2,758 Cryptic Developer
    This has been resolved, should be good to go!​​
  • violetphoenix#2586
    violetphoenix#2586 Posts: 3 Arc User
    > @"kaiserin#0958" said:
    > This has been resolved, should be good to go!​​

    I'm still having problems and nothing I have done is helping. Any suggestions?
  • kaiserin#0958
    kaiserin#0958 Posts: 2,758 Cryptic Developer
    What error are you getting?
  • violetphoenix#2586
    violetphoenix#2586 Posts: 3 Arc User
    After maybe half a minute to two minutes of playing, it tells me that the server isn't responding (SERVER NOT RESPONDING (15.3)) and it sometimes responds, but more often than not, I get disconnected from the server.
  • violetphoenix#2586
    violetphoenix#2586 Posts: 3 Arc User
    I also occasionally get "Unable to connect to account server (3)" when trying to log in. This issue isn't as frequent and usually works on my second try though.
  • chuckthestar
    chuckthestar Posts: 62 Arc User
    Still happening on a routine basis, for me

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