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Forums > Home› PC & Technical Issues

FOR DEVS SPECIALY - AMD Graphic Cards and 144hz Issues with Cryptic Games-Specialy Champions Online

kleo#3069 kleo
kleo#3069
 Posts: 6 Arc User
edited November 2018 in PC & Technical Issues
Hello , i have bought in this blackfriday a new 144hz monitor with a RX 570 Sapphire Radeon 8GB Graphic card.

It seems like this game cant run on 144hz , only on 60hz, ive tried on windowed mode and fullscreen, it doesnt go above 60hz on the settings.

i have updated all drivers on my computer generally, including BIOS and Graphic Card!

And this is the message the game shows me: https://prnt.sc/lmg23m

"Your Computer Appears to be using older drivers to your video card. This application may run poorly or not at all without updated drivers. Please Update your drivers by visiting www.ATI.com. in some cases, such as laptops. you may need to get the latest drivers from your computer manucaturer's site."

This is ridicilus. Since the Graphic card RX 570 8GB equals to Geforce GTX 1050 Ti with max GB.

ive google and seen that many players in Star Trek online complain about AMD graphic drivers with co and sto games.

Please help me out!

is this solvable? or do i need to go back to the pc company and yell the **** out of them that i want my money back and buy nvidia cards?

any help and suggestions will be usefull!

so this thread is refering trouble shooting on 2 topics:
1) 144hz not work in co.
2) RX 570 drivers not work in co.
Direct X Topic:

People say if we run this game via advanced video settings toubleshooting on direct x 9 the game wont crash.

however, RX 570 graphic card, supports Direct x 12.

Does is has anything to do with the fact, that Co dont support direct x 12?

i can run co only via direct x 9 or 11 beta.

see screenshot>> http://prntscr.com/lmg7eh

You can see here on this link that Radeon RX 570 supports direct x 12

Link>> https://www.amd.com/en/products/graphics/radeon-rx-570

Screenshot>> http://prntscr.com/lmg7ue


Cheers.

Comments

  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited November 2018
    CO is over 9 years old game.
    Doesn't matter what the card supports, if the game doesn't.
    And i think you got only 4GBs on that card. Not 8.
    CHAMPIONS ONLINE:Join Date: Apr 2008
    And playing by myself since Aug 2009
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  • kleo#3069 kleo
    kleo#3069
         Posts: 6 Arc User
    flyingfinn wrote: »
    CO is over 9 years old game.
    Doesn't matter what the card supports, if the game doesn't.
    And i think you got only 4GBs on that card. Not 8.

    Hey, well i have friend that has geforce 1060 6 gb and he says he dont get that message.

    and i have 8GB

    screenshot>> http://prntscr.com/lml4a8
  • colonelwingcolonelwing Posts: 297 Arc User
    edited November 2018
    You got scammed. The bios is flashed to show 8GB, when in fact it is only 4GB. Congratulations.

    P.S. i am playing on a 240hz screen, no issues here.
  • magpieuk2014magpieuk2014 Posts: 1,268 Arc User
    The AMD driver message is wrong, it means that your drivers are too new. Just tell it to work at default settings and it will be fine. Not at all sure what 144hz monitors are, but CO doesn't support them, it's 60hz max. Your monitor should be capable of dealing with that, though.
  • colonelwingcolonelwing Posts: 297 Arc User
    magpieuk2014 wrote: »
    The AMD driver message is wrong, it means that your drivers are too new. Just tell it to work at default settings and it will be fine. Not at all sure what 144hz monitors are, but CO doesn't support them, it's 60hz max. Your monitor should be capable of dealing with that, though.

    Wrong. I used to play at 75hz, then switched to 240hz. It shows what your screen can handle...
  • colonelwingcolonelwing Posts: 297 Arc User
    d2Zax0H.jpg
  • aiqaaiqa Posts: 2,620 Arc User
    If you set CO to windowed fullscreen it will just take the normal windows refreshrate and you can't change it in CO even if you want. So if CO's fullscreen settings don't work properly just go with windowed fullscreen.
  • kleo#3069 kleo
    kleo#3069
         Posts: 6 Arc User
    colonelwing wrote: »
    You got scammed. The bios is flashed to show 8GB, when in fact it is only 4GB. Congratulations.

    P.S. i am playing on a 240hz screen, no issues here.

    i dont think, that is a lie, if you can proove me wrong, go ahead.
  • kleo#3069 kleo
    kleo#3069
         Posts: 6 Arc User
    colonelwing wrote: »
    d2Zax0H.jpg

    yes and as i said in the post, when i am choosing the refresh rate, it always resets back to 60hz.
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