I recently had an issue where a bunch of items I'd been attaching to an in game mail were lost, probably due to all the Auction House notification messages that I'd been deleting. If an item successfully sells on the Auction House, I really don't need to be informed so it would be nice if there was a feature that allowed me to disable such notifications. Hopefully, that would also prevent such errors as lost mail items occurring in future, and maybe even reduce some of the load on your servers.
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My point was no emails disappear like that. So you might want to investigate with a few toons and see if they are there.