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Forums > Home› Champions Online Discussion

Why Does Champs Keep Forcing Me to Reset Graphics

roughbearmattachroughbearmattach Posts: 4,785 Arc User
in Champions Online Discussion
So, yeah.

Periodically (every few weeks), CO requires me to switch to low graphics settings, or switch to default graphics settings. It says I failed system specs check, but I have far, far better graphics than CO requires (my computer is less than a year old, and a gaming rig with a current graphics card).

I run the game on full max graphics settings with no issues, except this annoyance.

Anyone else?
___________________________________________________________

Whoever you are, be that person one hundred percent. Don't compromise on your identity.

Comments

  • xrazamaxxrazamax Posts: 982 Arc User
    This has been happening to me as well. I have no idea what the cause of it is, but its been doing it for a while. I have considered completely reinstalling CO as I recently installed the game on another computer and it does not have the same issue.

    The main difference between the two computers is my desktop for CO runs an amd card while the other computer is running an nvidia. On the character select screen, there is a notification on the bottom that instructs me to go to the ati.com website (amd's website) to update my drivers. They are up to date however.

    This thread may not be in the most appropriate section however.
    -Mira, the Friendly Neighborhood Space Pirate - CO-Wiki Team Member
  • jellycupsowbugjellycupsowbug Posts: 378 Arc User
    HDR and anti-aliasing don't get along with each other. If you don't know off the top of your head, check to see if you are trying to run it that way.
  • chaelkchaelk Posts: 7,746 Arc User
    heres my error after being booted just after clarence fight

    fatal error: There is not enough available video memory (E_OUTOFMEMORY)while creating a texture. please chose lower resolution settings or close other graphics applications.
    Technical details: E_OUTOFMEMORY while creating 2d texture size 2048 x 2048(12 mips, RTEX_BGRA_U8), 4.58gb, 226.71 mb virtual space available
    now I've run about 10 clarence of various characters and it only crashed on that one.
    my screen is NOT 2048 x 2048, its 1920 x 1080, in windows maximised
    there is NO screen size of 2048 x 2048 on the list​​
    Stuffing up Freeform builds since Mid 2011
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  • jellycupsowbugjellycupsowbug Posts: 378 Arc User
    It doesn't look like your screen size is related to that problem. The 2048 x 2048 texture is probably on an object or UI element in the game. I'm tempted to say that it's a texture atlas for either someone's costume, or an event object.

    You're probably crashing because there is too much stuff around you. The texture was the straw that broke the camel's back.
  • spinnytopspinnytop Posts: 16,467 Arc User
    what kinda gpu do you have rough? I haz nvidia and haz not haz problem. if you are also using amd or whatever then maybe that is related to the thing.
    Squishy DPS builds that can solo QWZ w/videos.
    My super cool CC build and how to use it.
  • roughbearmattachroughbearmattach Posts: 4,785 Arc User
    I am indeed using AMD

    That might be the problem.
    ___________________________________________________________

    Whoever you are, be that person one hundred percent. Don't compromise on your identity.
  • decorumfriendsdecorumfriends Posts: 2,811 Arc User
    I recall having problems at CoX with AMD. Maybe Cryptic's weird programming isn't that compatible with it.
    'Dec out

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  • spinnytopspinnytop Posts: 16,467 Arc User
    Unspoken monopoly is harsh business.
    Squishy DPS builds that can solo QWZ w/videos.
    My super cool CC build and how to use it.
  • roughbearmattachroughbearmattach Posts: 4,785 Arc User
    What's weird for me is that I never had this problem with my much older computer and graphics card . . . which was made by Invidia.
    ___________________________________________________________

    Whoever you are, be that person one hundred percent. Don't compromise on your identity.
  • mykll0mykll0 Posts: 1 Arc User
    Same issue. And this seems to be happening with other Arc games as well, like Star Trek Online, etc. AMD RX 480. I would rather not constantly reset my graphics settings to either "default" or "minimum" and then have to constantly reset them in game.
  • magpieuk2014magpieuk2014 Posts: 1,268 Arc User
    edited January 2017
    I have this problem on STO and CO. Basically... AMD Crimson drivers and software keep getting hotfixes, these get pushed out to everyone, automatically, by Windows 10, and Cryptic/PWE games are always behind the curve when it comes to keeping up. Stupidly, though, their error message says the drivers are out of date, not that they're too new.

    When you get the message about failing the system specs check, just tell it to use the "default" option (i.e. settings as you were) and CO should run just fine (albeit with a nag message about using old drivers). STO usually has bigger problems, and may not run at all.

    You can restore the older AMD drivers, either by using the Roll Back Driver function in Device Manager or by digging a supported version out of the AMD site - the STO Reddit should tell you which one to use. You may also need to disable the auto update function in Win 10 (again, the STO Reddit has details).
  • markhawkmanmarkhawkman Posts: 4,916 Arc User
    isn't there an option to make Win10 not update automatically?
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