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Server stability issues during winter event

I'm assuming most know of the server stability issues during the past few days, despite scouring the forums and not finding anything about them. It's making it impossible to play the game. I got kicked during one of my events and now I can't log back on. I keep getting disconnected from the login server or I'm never able to connect in the first place. Does anyone know what's being done about this? I've submitted a ticket but due to Arc's track record of cryptic responses, I was hoping the masses here could shed some light.
~ Flare@Lectrohm (In-Game)

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Comments

  • edited December 2015
    This content has been removed.
  • avianosavianos Posts: 6,182 Arc User
    edited December 2015
    Since the Winter update, I had been getting massive SNRs during Western hours, when the game population is bigger!
    not so much during European hours
    melphyx2 wrote: »
    I have same issue like you.
    But that is my graphic card.
    For that i do this command that work with.

    /renderscale 0.2
    /fxquality 0 (remove the must light effects)

    Then do:
    /renderscale 0
    /fxquality 1 (for medium quality)
    /fxquality 2 (for high quality)

    i hope this help you enjoy the event meanwhile.


    Regards,
    melphyx.deviantart.com

    --


    Oh yes, this will DEFINATLY fix the Server not Responding problem onion-30.gif​​
    Post edited by avianos on
    POWERFRAME REVAMPS, NEW POWERS and BUG FIXES > Recycled Content and Events and even costumes at this point Introvert guy who use CO to make his characters playable and get experimental with Viable FF Theme builds! Running out of Unique FF builds due to the lack of updates and synergies! Playing since 1 February 2011 128 + Characters (21 ATs, 107 FFs) ALTitis for Life!
  • moira66moira66 Posts: 56 Arc User
    Pfft... It is NOT my graphic card and CO has become unplayable whereas before it was just fine. I can not even stay online for 5 friggin minutes before SNR then DISCONNECTED. I bought a gold membership and now i am doubting my purchase. If these problems continue and it remains unplayeable i will discontinue my memmbership. Why should i pay for a game i can not play? And before anyone asks my computer is just fine as are its settings. The problem is on the CO side not mine. And i have not seen any action by the staff to correct this problem...
  • chaelkchaelk Posts: 7,732 Arc User
    have you run force verify on the files from the logon screen. To check you didn't get any buggy files with all the recent patches.​​
    Stuffing up Freeform builds since Mid 2011
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