test content
Logo
What is the Arc Client?
Install Arc
Options
Emergency Maintenance
Archived Post
Posts: 1,156,071 Arc User
Currently, the Champions Online account server is down. We are aware of this issue and are currently working to bring the account server back online as soon as possible. This means that you will not be able to long it, but players in game will not be affected. Please keep your eye on this thread for updates, and notification when Champions Online is available again. Thank you, The Champions Online Team
Post edited by Archived Post on
0
Comments
*pines for CO*
I know you probarly wont reply but I have a question.
Why cant you just reboot the whole of the servers causing the login server to reboot meaning that the problem would be repaired if I am not mistaken?
Why must we face this downtime every few days really I grow tired of it.. I may of only baught the game on the 24th of December but since then its been down atleast five times..
+1
You know if you don't want my money i can go back to your competion. They aren't down every...****ING...week.
I completely agree I am sick of this crap
DO NOT LOG OUT UNTIL FURTHER NOTICE .....
That way, it only sucks for those who are getting online, and not those who are still inside.
I'm sure you could use the same system that tells us when the chat servers are offline 5 times a day ....
I say stick with this game if they iron out the bugs as I posted on another thread which was created several hours ago, Why havn't they got a fail safe for the login server/everything?
City of Heroes is already out...
To be at work fixing the login server at 9:00 p.m.? I know that I sure as he** wouldn't mind getting paid if I was going to be doing that.
That said, they're in the process of launching the Open Beta for another game that (insofar as I can tell) shares login/account servers with this game. That's going to be taxing on their systems, and buggy, and we're going to suffer the consequences until they get all of the overlap issues ironed out.
I'd also point out that you're paying them to not duplicate the 12-hour downtime that happened when this issue went unnoticed on Christmas day, and it seems that you're getting your money's worth there. This is getting much more immediate attention, which indicates improvement, which indicates that someone's doing something right and worthwhile.
As far as leaving for DCUO... well, we'll see. Because, y'know, SOE has such a great history of not ruining games.
Because they don't feel they have to provide a reliable service for our paltry $15 a month 'you's take what we give you and like it"
I still can barely wait though for DCUO
yeah it's only been down for 48 hours (people started reporting this issue YESTERDAY)
And it's been up again from about an hour after it got reported last night to just now. I've been logging in and out all day today, no problems.
This has not been a continuous issue but, rather, was an issue that got resolved in short order last night and is now cropping up again for whatever reason. Like I said, two games sharing a login/account server is bound to have some wrinkles to iron out.
Edit: Also, 9:00 p.m. server time last night to 9:00 p.m. server time tonight DOES NOT equal 48 hours. Not that it's terribly important, since it hasn't been down that whole time, but still... hyperbole gets you nowhere on the interwebs XD
Same...let's see how long this lasts? 10 minutes before going out again?
so out of 24 hours you've had /1/ hour of gme time...
and you cosider that acceptable?
To repeat: the server has not been down the entire time, as you suggest it has.
that is indeed better but they go down WAY to often, i'm sorry but this is happening on a weekly basis now, sorry if i find that completely unacceptable.
As far as I recall, we haven't had any real problems with the servers going down between the Christmas day outage and the launch of the STO Open Beta. As I said, launching an entire second game that shares resources with CO is going to cause some hiccups. I think that the 20-minute resolution that we had tonight is perfectly acceptable, considering the circumstances that the company's resources are in - particularly since the game server never went down, and people who were already logged in were wholly unaffected by this issue.
CO actually was going down for extended periods of time every week/weekend for the first two months or so, but there has been steady and significant improvement in shortening the length of downtimes that do occur and in keeping them further apart. I think that constant improvement is all that we can really ask for in an MMO company; if you disagree and suggest that the game software or hardware should be perfect in any way, I'd suggest that perhaps your expectations are a bit too high (particularly for a new MMO) and that you would, perhaps, be happier with a single-player game or a more established MMO that's had time to work these kinks out of the system.
TL;DR version - Cryptic has been improving by having fewer, shorter outages. Every other MMO had these problems at this point in its history as well - if it's too much for you, take a CO vacation and come back when it's been ironed out.
i do take vacations, i fact this is the first time i've had a chance to long in since chrismas, and it seems Every time i want to log in they are down.
Also, if you've been away for weeks at a time, how can you make the declaration that the game goes down "every weekend"? That seems, at this point, like an uninformed opinion that's based on coincidence, faulty inference, and memories of a time when it would've held true.
You haven't played very much then.
But in any case, these things happen, hence why it is called an emergency. Though at this point I think that separating the log in servers would be advantages for both games. (it would reduce the stress on the server and possibly increase log in times.) This is of course just an opinion and perhaps when all the bugs are ironed out of the system it may be fine, but both games being inaccessible to many players at the same time due to the log in server may not be worth the money saved by having only one server.
excet they have /3/ years expericne with this exact same genre and many ofthe same players, they KNOW what to expect.
Actually, no they don't. No game is the same, and they can't predict everything that might go wrong.
Three years of experience with what is, now, outdated hardware. They've got an entirely new setup in-house to run this game, and probably an entirely new staff of maintenance people to handle it.
I very carefully avoided suggesting that prior MMO experience equates to creating a perfect experience in a new MMO in any way... simply because it doesn't. Their experience shows in the speed with which they're making progress in minimizing these issues, and the speed with which they're making progress toward extinguishing them completely. Somehow I think that they expected these issues and chose to place the STO Open Beta launch when they did so that potential outages wouldn't hit at peak times and they could avoid having both games inaccessible on the weekend. This is a very reasonable approach, and definitely demonstrates the application of experience to what is, and will continue to be, a difficult launch process.
Edit: I'd also like a response indicating why your statement that the game goes down "every weekend" isn't pure conjecture, given that you've said that you take prolonged breaks from playing.
DCUO will probably be, once you pick you class or character the choices are made for you most all the rest of game. All you have to do is level and pick it up, same as the others with your class. I hope I am wrong. We will see I guess. Only SuperHero I really like Is Hancock. He is not a DC character though. I can copy him in CO can't I? He is not licensed.
My fear is APB will not have the creative license CO does. I can not go back to the rules and restrictions now expriencing the world without. If any game, APB shouldn't have any rules or restrictions at all. GTA doesn't. Wish Cryptic would have done a GTA style mmo or get the
rights to CarmAgeddon and make an mmo.
if you saw it in a game, movie, or comic it's liscenced so yes John Hancokc is liscensed as is G-Girl
Yesterday when i was young im older then that now...
I have attended a social club retirement group dinner chauffeuring my aging pater hundreds of KM and many re-supply stops for the hobby farm along the way all the while letting my PC D/L a beta of STO for review and testing.. Stormshade came close to working my hours yesterday hope shes ok.. quick check her cubicle and put a cover o n the KB to save drooling [kidding]
I almost expected to check my Client and have it load a bunch of TRibbles up instead of Gnashers...i'm trying to get the patching done with uncorrupted files.. I tried running CO with STO D/L in the backdrop but the lag was so painful I couldn't have fun.. so i was forced back to busy work of firewood and dependant furry farm animals. 19 chicken 1 egg.. I was hopping this thing could pull through a raise some cheer.. So far CO exceeds all sTO performance at a similar stage in the process.
Also want to add that DCUO will be F2P with micro transactions. Meaning you will not have a full support staff most likely from SOE like you do from Cryptic. At that it was already mentioned how SOE seems to destroy any MMO it can get its hands on. Take this into consideration...the team heading up DCUO right now is the same one that helped run SWG into the ground. Then decided not to listen to the player base at all and did things the lead dev's wanted only. That is since they enjoyed playing certain roles. While other things such as any other problem/bug went and was brushed under the rug. So to speak...
CO is not as bad as so many say it is. I think many do not or did not have realistic expectations of the game. Instead setting their thoughts way to high.
I do agree though that at least another server should be added. I think the game play servers should be separate yet I find the account based servers being linked to each game very intriguing. Yet they still need, IMO to add a back up account server as well.
Overall the maintenance as gotten a lot better with much shorter down times. I also noticed less down times on the weekends.
Sincerly,
Perturbed!
Tease is not piggy tails in ink wells boyz
so if this were Honda i'd expect Azimo to come out and do a polite bow and wave an apology flag.. and i have seen this so i am happy with their good work and have millions of xp to prove CO works. We know the fine brains of STO will steady the helm and all bells will answer the call to turn the screws and make way.