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Forums > Home› Super News Network

Possible Server Issues [Resolved]

trailturtletrailturtle Posts: 5,496 Perfect World Employee
edited September 2014 in Super News Network
The Cryptic games are currently having some login issues. If you're logged in, you should be fine; logging in is blocked, though.

We're working to get this resolved as soon as possible.
Post edited by Unknown User on
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Comments

  • mrinfinitummrinfinitum Posts: 59 Arc User
    edited September 2014
    Yes, I had a crash during a Rad rumble some time ago rebooted my comp and have been trying to log back in for some number of mins (want to guess about 20 to 25 mins now).
    I am getting a "Unable to authenticate" message at Login...so perhaps authentication issues? ;)
    ALSO? Thanks TrailTurtle for being SO on the ball, as it were. =)
  • bellerauxbelleraux Posts: 94 Arc User
    edited September 2014
    Yeah, that just happened to me. This is what happens when we failed to beat Mechanon too often, now he assimilated the server.
    Call Maverick if you need a DPS help, or Combat Medic if you need a healer.

    I am known for having extremely good or extremely bad luck with drops.
  • mrinfinitummrinfinitum Posts: 59 Arc User
    edited September 2014
    Oh NO! ;) Now we'll never play again...Mechanon is among us NOW!:biggrin:
  • anomander72anomander72 Posts: 2 Arc User
    edited September 2014
    Getting the same message when I try and log on.. Unable to authenticate.
  • bellerauxbelleraux Posts: 94 Arc User
    edited September 2014
    I demand a compensation.

    An upside down UNTIL shuttle, coloured purple. With green dots. Because lulz.
    Call Maverick if you need a DPS help, or Combat Medic if you need a healer.

    I am known for having extremely good or extremely bad luck with drops.
  • reapfield#4372 reapfield
    reapfield#4372
         Posts: 51 Arc User
    edited September 2014
    Mechanon has won. He has figured out how to defeat us by preventing us from logging in.


    CURSE YOU, MECHANON!!!

    For this, I think we players deserve Project Clockwork Armor.
  • chaelkchaelk Posts: 7,732 Arc User
    edited September 2014
    yep, unable to authenticate.
    we'll see if it comes available in the time before I have to go to work.
    Stuffing up Freeform builds since Mid 2011
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  • serpinecohserpinecoh Posts: 353 Arc User
    edited September 2014
    belleraux wrote: »
    An upside down UNTIL shuttle, coloured purple. With green dots. Because lulz.

    Better yet, a scaled down version of Mechanon that you ride around on the back of like in some goofy old "kid and his giant warrior robot" movie. Really cheesy theme song is an optional toggle on the robot like the patriot trail on the one bike.
  • darthstormstrikedarthstormstrike Posts: 1 Arc User
    edited September 2014
    Turtle, can you pass the word over to the STO community manager? The posters over there are raging because there was an issue Saturday affecting only STO and they didn't close the thread when it was fixed. So now the ragers are adding to that thread saying things like it's not fixed from an old issue.
    ___________________

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  • guyhumualguyhumual Posts: 2,397 Arc User
    edited September 2014
    This still seems to be a problem here.
  • wingedkagoutiwingedkagouti Posts: 565 Arc User
    edited September 2014
    So, has Dr. Newbton struck again?
  • markhawkmanmarkhawkman Posts: 4,916 Arc User
    edited September 2014
    yeah I tried to login and it failed to authenticate. :(
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  • deadman20deadman20 Posts: 1,529 Arc User
    edited September 2014
    trailturtle wrote: »
    Logging in is blocked.

    We're working to get this resolved as soon as possible.

    Give them time, they're working on it guys. They'll notify us again when we can log in. :rolleyes:
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  • psi2psi2 Posts: 38 Arc User
    edited September 2014
    deadman20 wrote: »
    Give them time, they're working on it guys. They'll notify us again when we can log in. :rolleyes:

    No! We gotta rage! RAAAAAAAGE!

    PSI SMASH!

    PUNY LOGIN SERVER!

    RAAAUUUGHHH!

    *blinks* Where am I?
  • guyhumualguyhumual Posts: 2,397 Arc User
    edited September 2014
    Also I say that the title to this thread is incorrect. We're not looking at "Possible" Server Issues . . .
  • chaelkchaelk Posts: 7,732 Arc User
    edited September 2014
    and over on the NW forums, we don't exist.

    apparently BOTH cryptic games have the problem. STO & NW
    Stuffing up Freeform builds since Mid 2011
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  • bluedarkybluedarky Posts: 1,232 Arc User
    edited September 2014
    chaelk wrote: »
    and over on the NW forums, we don't exist.

    apparently BOTH cryptic games have the problem. STO & NW

    You mean all three, and if it's a problem with the login server then it will affect all their games as they all use the same login server.
  • coolguyforevazcoolguyforevaz Posts: 0 Arc User
    edited September 2014
    cant log on
  • kaospherekaosphere Posts: 2 Arc User
    edited September 2014
    Ironically, I just yesterday re-subscribed to Gold membership intending to play more. Set aside two hours to play today... alas... As I recall, the reason I ceased playing long ago was repeated Arc authentication issues. The irony is sharp and tasty.
  • moxiedangermoxiedanger Posts: 189 Arc User
    edited September 2014
    coolguyforevaz wrote: »
    cant log on

    See thread title.
  • psi2psi2 Posts: 38 Arc User
    edited September 2014
    bluedarky wrote: »
    You mean all three, and if it's a problem with the login server then it will affect all their games as they all use the same login server.

    thatsthejoke.jpg
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited September 2014
    In theory, it should work now -- at least, I'm able to log in. Anyone still having issues?
  • originalbaxteroriginalbaxter Posts: 54 Arc User
    edited September 2014
    bluedarky wrote: »
    You mean all three, and if it's a problem with the login server then it will affect all their games as they all use the same login server.

    Chaelk was referring to a gaffe on the other forum. CO often seems completely unimportant to the powers that be.
  • axisioaxisio Posts: 2 Arc User
    edited September 2014
    I still have this problem!! :O please help!
  • jonsillsjonsills Posts: 6,318 Arc User
    edited September 2014
    bluedarky wrote: »
    You mean all three, and if it's a problem with the login server then it will affect all their games as they all use the same login server.
    From the setup to the punchline, I gather the NW forums are referring to the issues with "both of Cryptic's games, STO and NW."

    I won't verify this independently, because the NW forums are a cesspit such as our community has only had nightmares about.
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  • kaospherekaosphere Posts: 2 Arc User
    edited September 2014
    trailturtle wrote: »
    In theory, it should work now -- at least, I'm able to log in. Anyone still having issues?

    Still "Unable to authenticate" for me.
  • originalbaxteroriginalbaxter Posts: 54 Arc User
    edited September 2014
    trailturtle wrote: »
    In theory, it should work now -- at least, I'm able to log in. Anyone still having issues?

    Still unable to authenticate.
  • jonsillsjonsills Posts: 6,318 Arc User
    edited September 2014
    trailturtle wrote: »
    In theory, it should work now -- at least, I'm able to log in. Anyone still having issues?
    As of thirty seconds ago, "Unable to authenticate".
    "Science teaches us to expect -- demand -- more than just eerie mysteries. What use is a puzzle that can't be solved? Patience is fine, but I'm not going to stop asking the universe to make sense!"

    - David Brin, "Those Eyes"
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  • psi2psi2 Posts: 38 Arc User
    edited September 2014
    trailturtle wrote: »
    In theory, it should work now -- at least, I'm able to log in. Anyone still having issues?

    Still having issues.
  • moxiedangermoxiedanger Posts: 189 Arc User
    edited September 2014
    trailturtle wrote: »
    In theory, it should work now -- at least, I'm able to log in. Anyone still having issues?

    Still, yep.
  • mattheworlockmattheworlock Posts: 15 Arc User
    edited September 2014
    I'm STILL having this issue. Unable to authenticate hours into this issue.
  • eritaramiseritaramis Posts: 1 Arc User
    edited September 2014
    still unable to log in.
  • psi2psi2 Posts: 38 Arc User
    edited September 2014
    https://www.youtube.com/watch?v=DtRNg5uSKQ0
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited September 2014
    Gotcha, passing that information on.
  • coseleoscoseleos Posts: 19 Arc User
    edited September 2014
    Unable to Authenticate
  • originalbaxteroriginalbaxter Posts: 54 Arc User
    edited September 2014
    I'm kind of curious whether in-house testing is done on or off-site.

    If it's done from an on-site computer, it would explain why they miss some of the bugs.
  • anomander72anomander72 Posts: 2 Arc User
    edited September 2014
    Still having the same issue......... Unable to authenticate.
  • zerojadzerojad Posts: 149 Arc User
    edited September 2014
    I was about to try Steam, didn't work.

    Now, back to ARC, the launcher starts and is patching big.
    _____________________________________________
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    [SIGPIC][/SIGPIC]

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  • axisioaxisio Posts: 2 Arc User
    edited September 2014
    Just working, thanks staff
  • childofaeonchildofaeon Posts: 2 Arc User
    edited September 2014
    Well, at least it's not just me having this issue. I'm just sad I uninstalled and tried to reinstall the game.

    I'm still not sure if my keybinds persisted- I pretty much wiped out the whole installation.
  • moxiedangermoxiedanger Posts: 189 Arc User
    edited September 2014
    Success!

    /10chars
  • psi2psi2 Posts: 38 Arc User
    edited September 2014
    Just went through! It's happening!
  • codewar65codewar65 Posts: 134 Arc User
    edited September 2014
    Working now. Thanks! :smile:
  • pepi83pepi83 Posts: 6 Arc User
    edited September 2014
    Just logged in!

    You-Da-Real-MVP.jpg
  • mrinfinitummrinfinitum Posts: 59 Arc User
    edited September 2014
    Yup back-in, THANKS TrailTurtle and all the others that worked to fix the problem. =)
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited September 2014
    originalbaxter wrote: »
    I'm kind of curious whether in-house testing is done on or off-site.

    If it's done from an on-site computer, it would explain why they miss some of the bugs.

    In-site, but this isn't a bug, this was a networking issue.


    Looks like this is fixed, thanks folks!
  • zerojadzerojad Posts: 149 Arc User
    edited September 2014
    So i have to download the game again, because i was just playing fine yesterday. :frown: Then I'll go install it on Steam again.
    _____________________________________________
    "You can't read my mind, because i can't spell it."

    [SIGPIC][/SIGPIC]

    @ZetBuster
  • bellerauxbelleraux Posts: 94 Arc User
    edited September 2014
    Parallel, minor problem solved.

    Bigger, most important problem: MY UPSIDE DOWN UNTIL SHUTTLE and the other guy's mini-giant mechanon ride.
    Call Maverick if you need a DPS help, or Combat Medic if you need a healer.

    I am known for having extremely good or extremely bad luck with drops.
  • pharephare Posts: 14 Arc User
    edited September 2014
    Thanks for getting it up guys.
    [SIGPIC][/SIGPIC]
  • moxiedangermoxiedanger Posts: 189 Arc User
    edited September 2014
    phare wrote: »
    Thanks for getting it up guys.

    *snrk*

    /10chars
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