So I have this issue, my account was made around 2010-2011, that's before PWE took over, so somewhere in the account transfers, they messed up, My account username does not work to login so I have to use my email address, I'm trying to set up pidgin but it's just not possible with your email, someone suggested I use the account number you see when you click log out, but I don't see said numbers, it just shows the username that doesn't work anymore ._. I tried support and they didn't help, any suggestions?
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Cause, yeah, my PWE name is different than my Cryptic name. I remember when PWE got Cryptic, they required you to link your accounts. But, if it is happening with other games, I would like to know which games.
If I remember correctly I did link it, since it would ask you to link it or you coudn't play I believe?
EDIT: I just checked old support emails from when I asked, they said my 'account name' is my email, and that my CO account is already linked to this arc acc.
You two should try that first.
Sorry, I didn't mean to confuse people, it's the OP that's having the Pidgin issues. I was just trying to explain how the account name and username are different for some of the older accounts. This confusion is entirely my fault. Again, I can only apologize.
as I said before if you try to put your email, pidgin just lowers it to where 'crypticspace.com' is at, for some reason, i'm guessing because it has the '@' sign on it.
I'm wondering if they can mess with my account and provide a new 'account name' or something, since the old account name doesn't work since the linking, and the @handle doesn't work to login to CO or pidgin either.
But, alls well that ends well. Now...to figure out what your issue is...well, how to fix it.
Also, remember that \40 thing, you'll need it for joining channels. I think the code for a space character is \20. Not sure about apostrophes and any other symbols.
Username: Johndoe@hotmail.com
Domain: Crypticspace.com
it would then show up as
Username: Johndoe
Domain: @hotmail.comcrypticspace.com
so the fix was to replace the @ with \40
My super cool CC build and how to use it.