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mats#8538 Prime World Community Manager

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mats#8538
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  • Hi. Thank you for this report. Unfortunately we had minor server issues on January 3rd. We immediately performed maintenance and solved the problem. Our servers are online.
  • Hi. Even we sometimes fall a bit behind with so many events going on at the moment. In most cases you can find all the news here: https://www.arcgames.com/en/games/prime_world/news Thanks for sharing this for us =) Don't forget! We will soon presen…
  • Hi! I would like to ask the two of you to create a support ticket. You can contact them here: http://support.en.playpw.com/ Please make sure you add a screenshot of the error message! We will perfom maintenance for our new patch 10.6.1 soon. If you …
  • Hi. We recently fixed a lot of problems. If you still have connection issues, please contact our support here: http://support.en.playpw.com/Knowledgebase/List I would like to ask you to attach a screenshot of the error message so our support team c…
  • We recently performed maintenance on our servers which gives out the error "failed to connect to server" to players still ingame. The servers are working again. For more information about new patches and maintenance you can have a look h…
  • Hello, we want to apologize for the problems you have with the game. For technical errors we would like you to contact the Prime World Support Team. To send in your issue please use this link: http://support.en.playpw.com/ Please add all the informa…