ferrymancharon Arc User

Comments

• I have not opened a ticket with support yet since it has only been 6hours, but after you said 24hours I am having second thoughts about opening a ticket early. Let's just hope for the best.

  in help, purchased $100 zen but haven't received and can't get customer service help Comment by ferrymancharon May 2013
• ladonna and I have both mentioned that our status in account management is "pending". You sure like to post **** without even reading our comments don't you?

  in help, purchased $100 zen but haven't received and can't get customer service help Comment by ferrymancharon May 2013
• No I think you are putting to much faith in the system. I purchased $50 Zen right along with my Founder pack within 10mins of each other. It has been several hours and Zen is no where to be found in account management, meanwhile the founder pack applied to my account within 2mins. Clearly they are using 2 different systems…

  in help, purchased $100 zen but haven't received and can't get customer service help Comment by ferrymancharon May 2013
• I am having the same exact problem. Paypal confirmed the purchase and deducted funds. From what I can tell on my side, the hold up is with PW/Cryptic.

  in help, purchased $100 zen but haven't received and can't get customer service help Comment by ferrymancharon May 2013
• I also made a purchase today for $50 and have been waiting at "pending" for hours after funds have been removed.

  in help, purchased $100 zen but haven't received and can't get customer service help Comment by ferrymancharon May 2013