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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Not getting First Buyers Kit

avtocxavtocx Member Posts: 5 Arc User
edited April 2015 in General Discussion (PC)
Just three days ago I entered 25 dollars mainly for the first buyers kit ,but didn't get anything so i tried buying a bunch of keys (because i wanted to test it and get some keys) and opened Black Earth Lockboxes more than 500 Zen worth and it still didn't work can someone help me?
Post edited by avtocx on

Comments

  • sockmunkeysockmunkey Member Posts: 4,622 Arc User
    edited April 2015
    Did you buy the Zen through any other source besides Arc, like steam perhaps? And was this Zen paid for with real cash or converted to zen via from AD via the Exchange?
  • avtocxavtocx Member Posts: 5 Arc User
    edited April 2015
    I used Steam and i know it says it on the store but i wanted to know if i could still get it because your still buying zen i wanted to know if i could get it anyways because i just payed all the money i wanted to use for Neverwinter for the moment.
  • sockmunkeysockmunkey Member Posts: 4,622 Arc User
    edited April 2015
    So you used steam, even after it said it wouldn't count, hoping that somehow it still would?

    Hate to break it to you, but it wont. If you want to get the first time buyers kit. You HAVE to use Arc. There is no other way around it.
  • skilledxforceskilledxforce Member Posts: 15 Arc User
    edited April 2015
    sockmunkey wrote: »
    So you used steam, even after it said it wouldn't count, hoping that somehow it still would?

    Hate to break it to you, but it wont. If you want to get the first time buyers kit. You HAVE to use Arc. There is no other way around it.

    hmmmm,well i bought my first zen by steam and get my first buyer pack so
  • sockmunkeysockmunkey Member Posts: 4,622 Arc User
    edited April 2015
    skilledxforce wrote: »
    hmmmm,well i bought my first zen by steam and get my first buyer pack so

    Then you are mistaken, because it has been stated many, many, times that using steam will not get you the pack.
    dwightmc wrote: »
    Adventurers,

    If you have yet to explore what the Zen Market can offer, now is the time to do so. Starting now, players will receive a Free Bundle whenever they transfer Zen to Neverwinter. The bundle, which is valued at $50, includes an exclusive War Dog Companion, Embroidered Bag of Holding, Appearance Change Token Pack and more!

    To receive the pack players must transfer at least 500 Zen into Neverwinter (does not count Steam wallet). Once the transfer has completed, players will receive the free bundle in their in-game inbox. The pack can only be claimed once per account.

    *Note: while titled "First Time Buyers Pack" the pack is also available to players who have purchased Zen in the past, but it is not retroactive.

    Learn More here: http://community.arcgames.com/en/news/neverwinter/detail/5002243

    Known issue: There is a known issue with the delivery of the pack, please visit here for more info.

    Thanks,

    Dwight

    I'm not sure how it can be said any more clearly.
  • skilledxforceskilledxforce Member Posts: 15 Arc User
    edited April 2015
    sockmunkey wrote: »
    Then you are mistaken, because it has been stated many, many, times that using steam will not get you the pack.



    I'm not sure how it can be said any more clearly.

    i dont have an visa card ... or paypal or any of thoes and get my first buyer pack by steam idk how...
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