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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Cache of the Protector is not granted

nwoun1nwoun1 Member Posts: 0 Arc User
edited April 2015 in Bug Reports (PC)
Defeated ToS just now and didn't get the Cache.
Post edited by Unknown User on

Comments

  • vordaynvordayn Member, NW M9 Playtest Posts: 1,283 Arc User
    edited April 2015
    The IL 2000 dungeon? If so, I'm impressed.

    But I also haven't received caches from completing the T1 dungeons, unless it opens up in my pack and I don't realise it ...
    Vordon CW    ‡    Vordayn DC    ‡    Axel Wolfric GWF    ‡    Logain SW    ‡    Gawyn GF    ‡    Galad OP    ‡    Aspen Darkfire HR    ‡    Min TR
  • nwoun1nwoun1 Member Posts: 0 Arc User
    edited April 2015
    vordayn wrote: »
    The IL 2000 dungeon? If so, I'm impressed.

    But I also haven't received caches from completing the T1 dungeons, unless it opens up in my pack and I don't realise it ...

    Yeah, the problem is that without the Cache there is no point running the last boss. You get 4 Seals of the Protector from the chest and because of the difficulty of the fight it's better to run 2/3 instead for the same amount. Saves you some frustration and probably even time.
  • ctf4voidctf4void Member Posts: 187 Arc User
    edited April 2015
    nwoun1 wrote: »
    Defeated ToS just now and didn't get the Cache.

    I am having the exact same problem, my party defeated Syndrith High Priestess of Lolth, but I didn't get the Cache. I ran the dungeon a bit later again but still didn't recieve the Cache after we killed the last boss, allthough my Dungeon Master's Guide tells me that I recieved 0 Caches today. Well at least you get 20 seals of the protector from the dungeon delve chest, still this should be fixed.
  • nwoun1nwoun1 Member Posts: 0 Arc User
    edited April 2015
    ctf4void wrote: »
    I am having the exact same problem, my party defeated Syndrith High Priestess of Lolth, but I didn't get the Cache. I ran the dungeon a bit later again but still didn't recieve the Cache after we killed the last boss, allthough my Dungeon Master's Guide tells me that I recieved 0 Caches today. Well at least you get 20 seals of the protector from the dungeon delve chest, still this should be fixed.

    You get 4 Protector Seals from the chest, right? 20 Seal of the Elements...
  • ctf4voidctf4void Member Posts: 187 Arc User
    edited April 2015
    nwoun1 wrote: »
    You get 4 Protector Seals from the chest, right? 20 Seal of the Elements...
    You are right, you only get 4 Seals of the Protector from the chest. You also get 25 Seals of the Elements, but if we only get 4+2 Seals of the Protector and don't recieve a Cache of the Protector this really needs to be fixed. Otherwise it just takes too many runs to get the gear which can be bought with Seals of the Protector.
    [COLOR="#808080"][1:30] [Inventory Notify] You received 15 Seal of the Elements.
[1:30] [Inventory Notify] You received 2 Seal of the Protector.
[1:31] [Quest Notify] "Use A Daily Dungeon Chest Key to Claim Reward" complete!
[1:31] [Inventory Notify] You received Elemental Alliance Assault Ring.
[1:31] [Inventory Notify] You received 25 Seal of the Elements.
[1:31] [Inventory Notify] You received 4 Seal of the Protector.
[1:31] [Quest Notify] "Epic Temple of the Spider" complete!
[1:31] [Quest Notify] Resolved the quest "Epic Temple of the Spider".[/COLOR]
  • micky1p00micky1p00 Member, NW M9 Playtest Posts: 3,594 Arc User
    edited April 2015
    There is something wrong with both caches, finished all T1s in large quantity and got only one cache at the beginning, the timer reset but never dropped one again. Same with T2, finished two ToS few days ago and once again today and still nothing, except one cache at the first or second run ( I do not remember exactly which) nothing since.
  • kamenazskikamenazski Member, NW M9 Playtest Posts: 3 Arc User
    edited April 2015
    same. completed eToS for the first time and got nothin but 4 protector seals and a ring from chest :c
  • abaddon523abaddon523 Member Posts: 0 Arc User
    edited April 2015
    Here's some better visual evidence:

    Here's the completed dungeon, and my Dungeon Master's Guide showing that I did not receive a Cache of the Protector.

    fmid20.jpg
    [SIGPIC][/SIGPIC]
  • panderuspanderus Member, NW_CrypticDev, Cryptic Developer Posts: 1,007 Cryptic Developer
    edited April 2015
    We are taking a look at what may be causing this, we are unable to reproduce this locally so it is not a simple issue of it never dropping, there is some other detail we are missing.
  • nwoun1nwoun1 Member Posts: 0 Arc User
    edited April 2015
    panderus wrote: »
    We are taking a look at what may be causing this, we are unable to reproduce this locally so it is not a simple issue of it never dropping, there is some other detail we are missing.

    I received one in GWD the other day, ran ToS two times today no luck.

    The DC in the group received the Cache on the second run as the only party member. Can't tell what the difference was though. We completed both runs with the same team, didn't wipe etc. Not a whole lot to help really...
  • destinguishedfacedestinguishedface Member Posts: 0 Arc User
    edited April 2015
    Defeated lostmauth twice yesterday and didn't receive a cache of the elements.

    Edit: The daily dungeon quest also didn't get completed.
  • ctf4voidctf4void Member Posts: 187 Arc User
    edited April 2015
    panderus wrote: »
    We are taking a look at what may be causing this, we are unable to reproduce this locally so it is not a simple issue of it never dropping, there is some other detail we are missing.

    I think this problem might be related to another bug that has been reported by several players, and even the most popular twitch.tv Neverwinter streamer LightItUpDan has this bug and pointed it out live in one of his broadcasts. I think that somehow the game doesn't seem to properly ascertain that the starting and or ending conditions of an instance has been met. This has caused players for example to be unable to enter the Mithral Mine instance in Icespire Peak (can't interact with the door, not "sparkling"), despite having accepted the quest for it. The affected players are also unable to exit it properly through the golden swirling gate after defeating the boss (you can still enter the Mithral Mine if you are in a party, but you won't get the chest at the end, since you cannot interact with it).

    This bug persists over time, my main has been plagued by it continually and consistently since months, and this is most noticeable for me when I ran eLoL: After we killed the last boss, I cannot leave the dungeon, even if I accepted both chests - I have to leave the party to exit the dungeon.
    But the worst was the fact that the DD chest in eLoL contained each run the same items except if I had accepted the DD chest the run before. Only then rolled the RNG new items for me and presented a "fresh" DD chest. So, I always bought DD keys and accepted the DD chest content so I would have a "fresh" chest the next run and thus a chance to get something valuable in it (for example a Dragon Gem). From accepting everytime the DD chest, I got many many epics which I salvaged, and over the time I ended up with more than 3.5 million rough AD, which is frustrating, but this bug (perhaps) also causing some players including me not getting the Cache of the Elements/of the Protector allthough we should get one according to the Dungeon Master's Guide is much worse. I hope you track down this bug and fix it.
  • razlorusrazlorus Member, NW M9 Playtest Posts: 26 Arc User
    edited April 2015
    Done 3 Epic Lair of Lostmauth's and none have given me the Cache of elements my daily dungeon quest was completed but it did not give me my cache for any of the completions
  • alkemist80alkemist80 Member Posts: 957 Arc User
    edited April 2015
    Received my first cache yesterday. Did elol and VT a few times today. Did not receive my cache and the dungeon guide says it's available to do.
    Banshee (Devotion Justice Oathbound Paladin) - Crueladevil (Soulbinder Damnation Scourge Warlock) - Sindania Balefire (Master Infiltrator Trickster Rogue)

    werewolf.jpg
  • kolbathinkolbathin Member Posts: 0 Arc User
    edited April 2015
    Did ELOL twice yesterday dident get a cache, thinking ELOL was the bandit I ran MC and still no cache. DMs guide also verifies this by saying 0 caches recieved.
  • torontodavetorontodave Member, NW M9 Playtest Posts: 992 Arc User
    edited April 2015
    kolbathin wrote: »
    Did ELOL twice yesterday dident get a cache, thinking ELOL was the bandit I ran MC and still no cache. DMs guide also verifies this by saying 0 caches recieved.

    same. 2xELOL, 0xCache of Elements

    If the devs can't recreate this, maybe try going to LFG on live. ;D
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  • UnknownUnknown
    edited April 2015
    This content has been removed.
  • abaddon523abaddon523 Member Posts: 0 Arc User
    edited April 2015
    panderus wrote: »
    We are taking a look at what may be causing this, we are unable to reproduce this locally so it is not a simple issue of it never dropping, there is some other detail we are missing.

    Appreciated. Thanks for responding to let us know you're looking into it.
    [SIGPIC][/SIGPIC]
  • kolatmasterkolatmaster Member Posts: 3,111 Arc User
    edited April 2015
    Defeated ToS also, 2 separate days, and I have a total of 24 Seals of the Protector.

    One I believe I had the cache from the previous day, the 2nd one I made sure to clear that out and to make sure it was a new day, etc.
    va8Ru.gif
  • panderuspanderus Member, NW_CrypticDev, Cryptic Developer Posts: 1,007 Cryptic Developer
    edited April 2015
    We have identified the issue and will be testing the feature to go out live next week.

    Thanks for letting us know.
  • kolatmasterkolatmaster Member Posts: 3,111 Arc User
    edited April 2015
    panderus wrote: »
    We have identified the issue and will be testing the feature to go out live next week.

    Thanks for letting us know.
    Thanks! :cool:
    va8Ru.gif
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