test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Neverwinter Discussion › General Discussion (Xbox One)

Pre-paid card issues

crimsonrose66crimsonrose66 Member Posts: 3 Arc User
edited June 2015 in General Discussion (Xbox One)
I saw that there is an issue with Xbox one players not receiving their Zen but I'm having a different issue. I recently (today) bought 2 $20.00 cards and when I log into my account online I found where to add the prepaid cards but I couldn't select Neverwinter as a game to add the card too. I'm hoping that I didn't misunderstand that I cant use these cards for Zen and have now wasted $40.00. If this is the case is there a way to add them to another game then just transfer it back to this one? I'm a mix between confused and frustrated.
Post edited by crimsonrose66 on

Comments

  • metheantiherometheantihero Member Posts: 178 Bounty Hunter
    edited April 2015
    If you added the money to your Xbox account, you should be able to purchase the Zen from the Xbox market place. The Zen on the Market place goes for $4.99 for 500 Zen
    If I should die on some far, far away battlefield
    Know I answered the call
    For a grand principle of freedom to yield.
    My fervent prayer is that death
    May not have been in vain
    Fighting for peace and right for the world to attain
  • cruciasnzcruciasnz Member Posts: 17 Arc User
    edited April 2015
    crimsonrose66 wrote: »
    I saw that there is an issue with Xbox one players not receiving their Zen but I'm having a different issue. I recently (today) bought 2 $20.00 cards and when I log into my account online I found where to add the prepaid cards but I couldn't select Neverwinter as a game to add the card too. I'm hoping that I didn't misunderstand that I cant use these cards for Zen and have now wasted $40.00. If this is the case is there a way to add them to another game then just transfer it back to this one? I'm a mix between confused and frustrated.

    You cannot use PW Wallet cards with Neverwinter for Xbox as it is tied to your Microsoft Wallet. You have to buy Xbox prepaid cards instead :(
  • crimsonrose66crimsonrose66 Member Posts: 3 Arc User
    edited April 2015
    Sadly I horribly and totally misunderstood and bought the Perfect World pre paid cards and I figured out that I needed to do was just buy the Zen off the Xbox marketplace and not use the card. But I'm screwed since I scratched off one card and the other is un-scratched but I don't know if I have the receipt and even if I did I'm sure they wouldn't take the one back.
  • crimsonrose66crimsonrose66 Member Posts: 3 Arc User
    edited April 2015
    yeah I = dumb and now I have 2 cards I cant do much with unless I pick this up for the PC but I don't know I'm kind of more mad at myself for being such a dope
  • telprydaintelprydain Member Posts: 545 Arc User
    edited April 2015
    You could try on-selling them through a service like Off Gamers.
    Casual Gamers
    Join us brothers and sisters and distant relations and confused onlookers.
    Join us in the shadows where we stand mostly vigilant... although slightly distracted by our inventories.
    "In war, unqualified. In peace, disorganised. In death, mild irritation."

    JOIN US.
  • timmydaboywondertimmydaboywonder Member Posts: 1 Arc User
    edited June 2015
    I did the exact same thing, I just want to get rid of them so bad that im desperate and selling them cheaper! Xbox wouldn't help me, arc/perfect world wouldn't help me which is understandable considering I dun goofd.

    here is the link to were im selling them:
    http://www.ebay.com/itm/201358366545?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649
Sign In or Register to comment.