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Forums > Home› Neverwinter Discussion › Bug Reports (Xbox One)

been trying to connect since launch no luck

russrizrussriz Member, Neverwinter Beta Users Posts: 2 Arc User
edited April 2015 in Bug Reports (Xbox One)
So since launch i have been trying to get on but its been saying the same thing over and over account server connection could not be started please try again later...

Ive msged on another person post but the mod who posted on it... No help.... So i sent a ticket.... No help... Would be nice to play an not be out leveled by all my friends who are playing atm....

I played the closed beta with no problems... So whats up with the full thing not working?
Post edited by russriz on

Comments

  • astenniallastenniall Member, Neverwinter Beta Users Posts: 5 Arc User
    edited April 2015
    I have similar issue. Played the first closed beta weekend (if there was more than just one weekend this has been a problem for me since the Monday after that) with no issue.

    Downloaded yesterday. I was able to link account but the "Play" button is greyed out saying "no servers available" and has been since yesterday afternoon. Everything else works on X-box using internet.
  • kasper069kasper069 Member Posts: 1 Arc User
    edited April 2015
    This has just started happening for me. I was able to play for the last two days, but when I tried to sign on today I was unable to connect to the account server for some reason.
  • dremthadestroyerdremthadestroyer Member Posts: 1 Arc User
    edited April 2015
    it is happening to me now too ….. ugh ….. I'm thinking maybe re-downloading will help
  • sneakyturtle123sneakyturtle123 Member Posts: 1 Arc User
    edited April 2015
    Everytime I press play it stays on either "connecting to account server, please wait..." or " Waiting for the account server response, please wiat.." for a good solid minute then says failed. I've uninstalled the game about 3 times and everytime I open it up does the some stuff. Please help me....
  • spazm420spazm420 Member Posts: 7 Arc User
    edited April 2015
    My friend gets the same exact problem as the person above me and we can play every single other game together please respond to this your maintence didn't change anything.
  • fnarclopfnarclop Member Posts: 9
    edited April 2015
    Go here to report this, as well as filing a support ticket.

    http://nw-forum.perfectworld.com/showthread.php?872201-Xfinity-Cisco-XB3-Router-accounts-server-connection-times-out

    If you have a mobile phone with a wifi hotspot, you can check yourself by just connecting your xbox to that instead. I was able to connect like this. It's a router problem.
  • shondyshondy Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 11 Arc User
    edited April 2015
    If still having prroblems, and it might not be the same problem i had, try this.
    http://nw-forum.perfectworld.com/showthread.php?878641-Once-an-account-logs-out-can-t-log-back-in-multiple-accounts-confirmed
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