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Suggestion: Tiamat Compensation Package please?
nwswans
Member Posts: 39
For the majority of us, Tiamat has been generally a bad experience. When it was first launched, even successfully defeating Tiamat sometimes gave no rewards. While this was patched later, other bugs still exist, such as the below when Tiamat does not rise when she is supposed to after defending the clerics:
I'm sure the above scene is no stranger to many of us. If only we could enter the same Tiamat battle/instance with our friends, but sadly we are forced to either wait outside the Temple of Tiamat entrance, and pray to RNGesus before trying to get into the same battle with our own party members by interacting with the door at a specific timing! The unfortunate get stuck with a bunch of low GS players, leading to an hour wasted. Issues that have been raised over and over again by other players both in-game and on the forums .......
Then there's the whole debacle where the developers gave us false hope of a better Tiamat experience saying that they would implement a queue system, only to revise that decision shortly afterwards.
We are frustrated, angry even. A 25-man raid that we can't experience with our friends, forced instead to group up with random people, in a timed fight that requires a DPS check, and bugs to prevent our victory on the rare occasion when we get a good group? Worse yet, it's the holiday season where many of us finally get a break from work/school to play, only to find frustration and agony preventing us from enjoying the fresh new content that was implemented, forcing us to return to less exciting older content, or avoid the game altogether.
So yeah, some compensation please. It would go a long way to heal the sores of our bad Tiamat runs, and start the new year afresh. Show us some appreciation for trying out the content and sticking with the game instead of rage quitting and moving on!
May I suggest giving us all a pouch containing the following:
-> 10 Linu Favors (for all the failed runs), 10 is a good number as it is not too much to instantly get our items (the more popular items cost 15 Linu's) and I'm sure most of us have been bugged around that number or more.
-> Retraining tokens (for all the class changes), as RNGesus has certainly NOT blessed us all with such tokens from the Simril/Christmas parcels in the Winter event ...
-> 5-headed dragon helm transmute! ... Cause you know you want one ...
Thank you for reading and considering. For those who're going to reply "if you don't like it, don't play it", please bear in mind that there are others who want to like it because it's something new in the game with attractive rewards for a victory; rewards that would allow more enjoyment in other aspects of the game. For those who're thinking that the OP is just whining "boo hoo, I got bugged at Tiamat, give me sweets", please note that I'd rather whine and hope to be heard than to have nothing changed.
TL;DR = Tiamat is a bad experience, please compensate us with Linu Favors and other stuff please.
I'm sure the above scene is no stranger to many of us. If only we could enter the same Tiamat battle/instance with our friends, but sadly we are forced to either wait outside the Temple of Tiamat entrance, and pray to RNGesus before trying to get into the same battle with our own party members by interacting with the door at a specific timing! The unfortunate get stuck with a bunch of low GS players, leading to an hour wasted. Issues that have been raised over and over again by other players both in-game and on the forums .......
Then there's the whole debacle where the developers gave us false hope of a better Tiamat experience saying that they would implement a queue system, only to revise that decision shortly afterwards.
We are frustrated, angry even. A 25-man raid that we can't experience with our friends, forced instead to group up with random people, in a timed fight that requires a DPS check, and bugs to prevent our victory on the rare occasion when we get a good group? Worse yet, it's the holiday season where many of us finally get a break from work/school to play, only to find frustration and agony preventing us from enjoying the fresh new content that was implemented, forcing us to return to less exciting older content, or avoid the game altogether.
So yeah, some compensation please. It would go a long way to heal the sores of our bad Tiamat runs, and start the new year afresh. Show us some appreciation for trying out the content and sticking with the game instead of rage quitting and moving on!
May I suggest giving us all a pouch containing the following:
-> 10 Linu Favors (for all the failed runs), 10 is a good number as it is not too much to instantly get our items (the more popular items cost 15 Linu's) and I'm sure most of us have been bugged around that number or more.
-> Retraining tokens (for all the class changes), as RNGesus has certainly NOT blessed us all with such tokens from the Simril/Christmas parcels in the Winter event ...
-> 5-headed dragon helm transmute! ... Cause you know you want one ...
Thank you for reading and considering. For those who're going to reply "if you don't like it, don't play it", please bear in mind that there are others who want to like it because it's something new in the game with attractive rewards for a victory; rewards that would allow more enjoyment in other aspects of the game. For those who're thinking that the OP is just whining "boo hoo, I got bugged at Tiamat, give me sweets", please note that I'd rather whine and hope to be heard than to have nothing changed.
TL;DR = Tiamat is a bad experience, please compensate us with Linu Favors and other stuff please.
Post edited by nwswans on
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Comments
Saw new bugs in the last Tiamat run. Gates "opened" at 59:00; we won but didn't trigger the victory cutscene; people were saying the chest wasn't available.
Compensation will only increase the number of entry level 60's who have not taken the time to properly gear, distribute stats in the best places, etc. While many of us, myself included, have had terrible experiences with Tiamat, I would not want any changes to be made to further increase the frustration level of those of us properly geared to take down Tiamat.
Thank you.
Please something to just say sorry.
[SIGPIC][/SIGPIC]
The offhands don't drop in the chest. Ever. 0% chance. Someone with a 22k GS character really should know that.
As far as compensation, they are already giving away respec tokens for free in the parcels (I don't know anyone who hasn't gotten one if they do the freebie daily....) 10 Linus is pushing it for an instance that works correctly 90% of the time. I know it sucks when it bugs, but just try again the next time. Not sure what the transmute is about but hey, I love transmutes (though I think skins should be saved).
Anyways, 2 cents.
sorry? i thought mine came from the chest, but to be honest i got it the 1st day so i don't remember. but in the end my husband lost his chest to a bug. and thats what matters....
[SIGPIC][/SIGPIC]
Hi, nice too meet u, im Kain.
Now u know some1 with 7 toons (doing winterfest on each of them) who didn get his free token so far. cheers.
I don't think the chest now drops anything that is worth more than the cost of the key. I've played plenty this week having most of the week off from work and got the off-hand for three toons and almost have enough for a cloak. I've only had three glitches. One was stuck in cleric phase (got nothing), and the other two were event not finished after taking down Tiamat on phase two. Luckily, people still got the favor, just not the chest.
I like the zone, new weapons, quests, etc. but the Tiamat fight is a big letdown
Could I have 2 Linu's instead of 2 cents? Well, I have yet to get a respec token from the parcels. Either you don't know enough people, or all your friends have a great number of alternate characters or something in order to luck out as such. And no, not all of us have a great number of alternate characters to farm the parcels on.
As for the instance working correctly 90% of the time, all I can say is that it is probably due to our differences in luck or perhaps timezone. My experience has mostly been fails thanks to entering into a low GS group due to the random placement upon entry. Or people who exit the instance right after entering in and finding out that they are not with their friends, leaving the group shorthanded (the game doesn't always fill the instance fully). The very few likely victories I chance upon end up bugging out mostly by people that rush towards the Tiamat heads before the cleric-defense phase is registered as over, or some other glitch.
I'm happy for you that your Neverwinter experience has been positive, with you and your friends getting respec tokens, with working Tiamat instances 90% of the time, etc, but hey, what about the rest of us less fortunate? Hence my suggestion for a compensation package with the suggested items due to the recent game changes.
My statement regarding Tiamat is not to belittle your concerns and apologize if you felt that was my intent. It was just to put things in a more proper perspective. I haven't had a failure due to a bug in weeks. So either I am tremendously lucky, or you are unlucky.
They are not going to allow people to group for 1 simple reason - pre-grouping or preformed Raids would make the encounter a cakewalk. I have a fairly good success rate with PUGs...if I could hand select 24 other people to do it, I'm pretty sure I could defeat the encounter in the first or second round consistently. Power gamers with 22k+ gearscore folks, full legs and all....they could probably 10 man the thing, and would never need a second round to finish it with a full raid.
In the end, Tiamat is not that hard. Its a DPS race, with a minor amount of coordination required. Thats not complicated for an encounter that is supposed to be the end game at the moment.
As someone said above, your wasted time is not their concern and they are certainly not going to compensate you for it. The longer you keep running Tiamat the better in their eyes, even if bugs are slowing you down. More time on Tiamat means less time complaining about lack of content, etc.
7? Adorable!
Anyway, if we were compensated for every bug introduced, we'd never not be compensated.
And this is the problem. You start to make a history of offering something for every bug, and then it becomes a slippery slope where every perceived slight demands compensation.
Every time someone even thinks they were a victim of a bug, they'll come rushing to the forums demanding some sort of compensation. And because everyone likes free stuff, you'll get pages and pages of people arguing that they're entitled to the same thing, even if they weren't affected, because if someone gets something for free, everyone should get something for free.
Hear, hear!
I agree that people can be way too entitled. Some people expect compensation for a lot of minor issues.
Personally I only expect a company to take a respectable amount of care and attention in their product, fix massive flaws in a timely manner, uphold promises and give some sort of partial or full compensation if they were mislead (depending on what has been done), and to not make too greedy choices. Though I'd say none of these were really done personally, I'd say in this case, the best thing to expect is a fix and anything else would be a bonus. 10 favor is too much imo to expect, especially since when there were more issues, you could just instance hop.
Some of the stuff was fixed during testing. There were a lot more bugs with the fight that were squashed on test before it went live, if you can believe that.
But it wasn't until you have thousands of people running through it hundreds and hundreds of times each day that some of the other bugs became apparent, like not getting loot or the clerics getting stuck. The heads not popping up was another bug reported during testing, but apparently they haven't found a way to reliably fix it.
They should put a special "test" vendor in PE that has cool stuff that can only be purchased by tokens earned for testing stuff on the preview server.
Put some unique "test" theme rewards in there, and then reward tokens for testing specific stuff.
I doubt you could offer something sufficiently enticing to get a significant number of people to test something when any progress they make doesn't carry over. Then you have the issue of whether of not the devs can fix the issues found before the designated go-live timeframe.
Otherwise, I certainly see Tiamat as more than just a few bugs. Although much of that is my own personal psychology.
I stand corrected on this. The OH's drop at tier 3. I fail I guess.
My success rate after the first day is about 95%--I have 125 linu's favors from raid between 2 alts. If you are not running this, you are also losing AD. You can get awesome rewards even for losing.
Christmas Day was the worst day by far...most of my groups didn't have the full 25. Twice, Tiamat didn't open right away so a bunch of people left. other times people didn't listen to the instance leaders, it was like they never even played the game before, didn't matter if they were 20K or 12k, they didn't listen.
I agree about the bugs, some of the timer instances have people who really keep people in line about not zerging the heads.
I'm sure if you read my original post again, you will realize that I am not asking for compensation for a bug, one bug, or bugs, but rather for the sorry and miserable experience that Tiamat ended up to be. In my first sentence: "For the majority of us, Tiamat has been generally a bad experience.". I then proceed to detail the other aspects that this heavily marketed end-game content fails at (unable to enter similar instance, low GS requirements, etc). The bugs encountered are just one aspect of this poorly implemented content.
I agree that compensation should not be given for any or all bugged content. After all, it is only human to err. But please remember, it is also human to learn and improve, and by going ahead to implement Tiamat in this fashion simply shows a lack of concern, poor software development, and/or bad decision making on part of the developers. Come on, haven't we all heard the same complaints when Gauntlygrym first launched? Players asking why the devs couldn't just introduce a "raid" party size that would allow them to group up as 20 or less to queue?
For this sort of reasons, I believe we should be compensated for our negative experiences in order to at the very least improve the player-developer relations that are no doubt sinking.
Nope. You was right. OH doesn`t drops from chest. Never.
Tier rewards are given as a… reward, does not come from chest.
Thus, spending AD on Tiamat`s key is just a waste.
You can only get listed bubby rewards from chest.
All valuable rewards (bags, Tiamat`s artifact, OH etc) you get as a reward, not from the chest.