test content
What is the Arc Client?
Install Arc

Lag and Rubberbanding

deathscythe19deathscythe19 Member, NW M9 Playtest Posts: 6 Arc User
edited November 2014 in Bug Reports (PC)
todays patch notes didnt say anything about fixing the extreme rubberbanding in Well of Dragons and other parts of the game just wondering if this was addressed as well
Post edited by deathscythe19 on

Comments

  • nolashmendesnolashmendes Member Posts: 25 Arc User
    edited November 2014
    Lags +rubberbanding
    my game is in a continuous lag effect ever since MOD 5 update. I keep getting "server not responding" for approx 11 seconds and sometimes i get DC too. I can hardly even play the game now
    please look into this
  • loboguildloboguild Member Posts: 2,371 Arc User
    edited November 2014
    The server is having some issues since Mod 5 launch. Today it's a mix of connection problems to the account or login server as well as lags from the game server.

    Currently unable to log in for the fifth or sixth time today.
  • loboguildloboguild Member Posts: 2,371 Arc User
    edited November 2014
    New today: When I switch maps I get thrown out of that game and can't reconnect for like 2-3 minutes. Either can't connect to the account or login server.

    Super annoying... launcher also not working then.
  • edited November 2014
    This content has been removed.
  • nolashmendesnolashmendes Member Posts: 25 Arc User
    edited November 2014
    its just that it freezes with server not responding for 11 secs and then its back but its annoying
    i have an alienware m17x
    A 5 mbps connection which my min downloads are at 3 to 4 mbps per second
    so i doubt its an issue from my side.
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited November 2014
    Please follow the steps outlined in this thread.

    Saying "I have so-and-so PC and so-and-so speed internet connection" is not helpful as the issue ,more often than not, is a routing problem between your PC and the server which has little to do with either your PC specs or the advertised speed of your internet connection--which can and often is affected by factors outside the control of your ISP.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
  • sarrafelinesarrafeline Member Posts: 0 Arc User
    edited November 2014
    Actually, I know of several reasons for the lag, and rubberbanding, and I suspect they're related to another issue I've seen mentioned quite a bit lately.

    1) I was in Rothe Valley waiting for the dragon, and noticed I was rubberbanding excessively in the dragon's area. Moving down to the NPC stopped the rubberbanding completely. I turned on netgraph, and noticed that when standing next to the NPC, my client was reporting "received: <font color="orange">HAMSTER</font> (YYY unpacked)", with <font color="orange">HAMSTER</font> being between 200 and 1000, YYY being between 1,000 and 3,000. Moving up, these values changed. The <font color="orange">HAMSTER</font> stayed mostly the same, but the YYY value went through the freaking roof. I was seeing values up to 100,000, it was averaging 70,000. I'm not an expert on this game's code, but my guess is that the game's engine was either corrupting the packets it received and then re-requesting them (more likely), or the engine to decode packets was corrupted and losing packets.

    2) At the same time of the severe packet backlog/cluster****, my graphics were corrupting. Not artifacting, but the actual textures corrupted. Trees were large white artichokes, bushes large solid white circles, the ground was white, players were white, etc etc etc.

    When this was happening, and I was watching all of this unfold, I got an idea. I exited my client, relaunched the patcher from ARC, and forced a client Verify. I have an SSD and blazing fast internet, yet this took 3-5 minutes. So, files WERE found to be corrupted. After this, I closed the patcher without launching the game, and ran a TRIM on my SSD. After TRIM was finished (lol 3 seconds), I launched the patcher again, and did ANOTHER force verify of the game client. After this one finished (took about 25 seconds), I launched the game, logged in, and watched my netgraph values.

    <font color="orange">HAMSTER</font> was 100-300, and YYY was 500-900 next to the dragon NPC, and the values didn't change at all moving up into the dragon spawn area. My graphics were not corrupting, and loaded very quickly.

    To verify these issues, I installed ARC and Neverwinter on my backup PC, which I will admit is a bit old... I played for about 2 hours, then went to Rothe Valley, and I had the exact same problems described above, with graphics corruption, lag, and rubberbanding. I looked at the netgraph <font color="orange">HAMSTER</font> and YYY values, and saw the exact same thing, with abnormally large values for YYY in the dragon spawn area, that stopped when moving out of that part of that map. I again closed my client, ran a force verify, and closed the client. However, that PC does not have an SSD (it is actually so old, it has the original SATA spec harddrive connectors!), but it does run a 1TB SATA II drive. I noticed a high fragmentation on the drive (NW was the only thing on the entire drive, Windows 7 lives on a 250 GB IDE Drive). I defragged the drive, re-force verified, closed my client, and opened up the error checking utility built into windows. I scanned the drive, and it found some corrupted data. I had it fix those (that took like 5 hours, btw, which is really stupid!). After the drive error fix process finished, I rebooted, ran force verify in my client, scanned for fragmentation, and error-checked the partition again. There was no fragmentation, and no errors. I launched the game, and found that my <font color="orange">HAMSTER</font> and YYY values were just fine on Netgraph, and no more graphics corruption issues.

    I don't know if this is happening to everyone else, however, I did say in Z chat on Rothe Valley for people to force verify their clients, and several people did report that this either totally fixed their problems, or reduced them to the point where they could kill the dragon without dieing due to lag/rubberbanding.

    To me, this looks like a packet problem either in the game client, game server, or both. Honestly, this needs a better look at by the devs, and telling people 'it's your ISP", "it's on the vast internet", or anything like that is wrong, because 1) It's only happening in small areas, typically around the dragons in Rothe Valley and Icewind Pass, and 2) It's accompanied by other client side issues.

    I hope this helps someone figure out what's going wrong here... And since this morning's patch, I have noticed a reduction in the rubberbanding in Rothe Valley, but I'm still seeing corruption issues with graphics, but it is a lot slower.
Sign In or Register to comment.