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Bug Report : Eureka moment on refinement crashes..?
dirtynikko
Member Posts: 12 Arc User
As the subject says. After refining artifact belts, the client eventually crashes and causes a Cryptic error. You may be able to do a few refinements before it happens.
Post edited by dirtynikko on
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Circumstances :
a. In protectors enclave, refinement window for Golden Dragon Greatsword open.
b. I had placed several items in the refinement slots, and refined the weapon.
c. 3rd time I did the same is when the crash happened..
EXACT sequence that led to the crash...
1. Refinement window for artifact weapon open.
2. Choose "fill refining slots" in refinement window.
3. When the dialog/pop-up window pops up.. do not use the pull-bar on the side of the dialog box.
4. Use the scroll wheel on the mouse to scroll down through the items to choose.
5. On the 3rd cycle of filling the window, when I used the scroll wheel is when it crashes to desk top.
I have repeated this once using the mouse scroll wheel.
Possible workaround..
Click and drag items to refinement window instead of using the pop-up dialog box.
I have just got to say THANKS for the great idea on the workaround. I have now refined more than 50 items into my Artifact Weapon using the "Drag and Drop" method, and so far I have not crashed once. Now I may have jinxed the whole thing by posting my results, but I wanted to make sure others knew this might help them. If I do eventually crash again, I will be sure to update my post.
Eureka Moment on Refinement Crashes
can we get the software crash fixed please so we can actually make sure of the weekend ?
Havent crashed once all week until doing refining today
Safe mode doesnt work
2 different laptops
Full reinstall on both
pretty much tried all my options here
did u did a full system scan with an antivius?
Did u closed everything before launching neverwinter (even arc)?
RAM? how much do u have?
OS? 32 or 64 bits?
Processor? Ghz?
I'm getting it too.
16 GB ram with i5-3570k processor (its at stock speed) and I ran a virus scan yesterday. Random crashes galore.
I7
32GB ram
no av on
no virus has ever touch my system in 10 years
Lowest setting possible even on a 4GB DDR5 graphics (due to H/encounters causing issues with players connections)
here i thought SWTOR pvp was bad... nothing like the H/e in this game
I have 4 GB (mommentarely) and i5 at 3.33 Ghz (no problems here), though I think it can be your RAM cause I have a friend with 16 GB that also crashes...
if u use a OS on 32 bits try changing to 64, 32 is limited on ram use so u can be filling the ram and bang crash.
will try this now ty !
yeah working much better -first crash in 20/30 minutes better than the previous crash every 60 seconds
waste of time the bug report has been sent by myself for over 3 months 19 of them in total, When i spoke to customer service I got a copy paste answer 3 times then the senior gm said the opposite
<<Do not repost CS correspondence, in whole or in part. Reposting such responses is considered to be a breach of privacy.>>
That was months ago..... like I said take it with a small small small small small smalllllllllllllllllllllllllllll pinch of salt
Its 64-bit. Its literally only NW that I ever have issues on as far as games go. No other game crashes this often (if ever) for me, something is messed up with refining.
Edit: Its pretty wide-spread, so its not just a simple issue caused by the user.
REFINEMENT CRASH WORK-AROUND.
a. Open the refinement window any way you want.
b.. very important..
* DO NOT CLICK on "FILL REFINEMENT SLOTS" button in the refinement window.
c. Open inventory by pressing "I"
d. Click and drag items to empty refinement slots.
e. Press refine button when ready..
f. Profit..
----
My own very own very limited programming experience tells me there is a programming/code error in the selection dialog pop-up window. Given that it causes a crash to desktop, would almost guess an illegal function call or incorrect call of a memory address.
What we are doing with the work-around above is bypassing that dialog window entirely then.
Hope this helps!!
Hey Gang, Just wanted to update that I have now been using this workaround all day with complete success. I have not crashed once, and have been in a refining frenzy. I know it is not a fix by the Devs, but it does work so we can still take advantage of the Double RP weekend. Good luck.........:D
Exactly all this time and we had to fix it even after months of asking the devs to fix the coding issue but thanks it had made this yesterday bareable thanks for the help.