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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

2000 ping ?

kretnoizekretnoize Member, NW M9 Playtest Posts: 8 Arc User
edited August 2014 in Bug Reports (PC)
i'm in australia and my ping to this server is 400 but from last 2 updates my ping jumping to 2000 ping and keep disconnecting me from server. i did try lot other games online to test it and i have ping 180 to usa, are this server gone moved to moon ?

please help me with this, is there any special ip,port for australian players ?
Post edited by Unknown User on

Comments

  • eldartheldarth Member Posts: 4,494 Arc User
    edited August 2014
    traceroute to this server and traceroute to the other online usa servers and you'll probably find the culprit.
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  • kretnoizekretnoize Member, NW M9 Playtest Posts: 8 Arc User
    edited August 2014
    what is the ip of this server and what other usa server u recomand me to test it ?
  • eldartheldarth Member Posts: 4,494 Arc User
    edited August 2014
    For this server go follow instructions in this thread: Pro Lag Tips

    For "other" usa servers? I have no idea -- you're the one who said other usa game servers were fine.
    Find out the hostname/IP address of one or more of those other servers you connect to with okay ping and try the traceroute on them.

    For a "quick" answer -- there are several internet providers (like cogentco and verizon) who have been "throttling" (slowing down) game and video network traffid to try and basically blackmail the providers into paying for higher bandwidth prices.
    US Federal Communication Commission is currently investigating.
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  • zebularzebular Member, Neverwinter Moderator, NW M9 Playtest Posts: 15,270 Community Moderator
    edited August 2014
    Most all connection issues lately point to Verizon*, not the game. All you can do is complain to your ISP about being throttled by Verizon or contact your Government Leaders while looking into the "Net Neutrality" movement. Switching ISP probably won't help, as from your location, you'd probably still be hopped through Cogentco, who allegedly gets throttled by Verizon. The only way to resolve it "now" is to move so close to the game servers that you won't have a chance of being hopped through Cogentco's network that allegedly gets throttled by Verizon and in turn Verizon allegedly forces ISPs pay them more money to not do this to them. This is why there is a lot of polictical and legal debates around the World, loosely termed as the "Net Neutrality" movement to try and put a stop to these ISPs from controlling the Internet in such a malicious way.

    *Do note, we often lay blame on Cogentco when the alleged culprit is Verizon as Cogentco is a Bandwith Distributor that is allegedly being forced to either pay loads of money to Verizon and if they don't, Verizon allegedly throttles users on their networks. Keep informed and read up on "Net Neutrality."
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  • kretnoizekretnoize Member, NW M9 Playtest Posts: 8 Arc User
    edited August 2014
    i did post in topic what eldarth suggested, thank you
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