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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Payment Options for Dragonborn Legend Pack

m34n5tr34km34n5tr34k Member Posts: 17 Arc User
edited August 2014 in General Discussion (PC)
I'm wondering why we are limited to Skrill (never heard of these guys) and Paypal (have heard too much of these guys, none good) if we are interested in buying the above mentioned pack. Arc accepts lots of other methods like google wallet for zen purchase. Is this some kind of kickback deal where PWE makes money from both the customer and the payment system? Please tell me I can choose the way I give cryptic my money!!
Post edited by m34n5tr34k on

Comments

  • mconosrepmconosrep Member Posts: 0 Arc User
    edited August 2014
    PayPal is pretty good if you use it to pay for things, but I have heard some unfortunate stories about people who use it to be payed.

    But if you use it to pay for the pack you should (probably) be fine.
  • angryspriteangrysprite Member Posts: 4,982 Arc User
    edited August 2014
    mconosrep wrote: »
    PayPal is pretty good if you use it to pay for things, but I have heard some unfortunate stories about people who use it to be payed.

    But if you use it to pay for the pack you should (probably) be fine.

    PayPal is excellent if it's linked directly to your bank. if it's not then there is room for [horror stories]. I agree there should probably be alternative methods to buy things, like direct Credit Card transactions and such. I've never heard of Skrill, either (As a Star Trek fan I must admit is sounds a lot like an unfriendly alien species or something not good for self-preservation).

    In the early days a lot of people were "PayPa-what?" - but it's become a legitimate financial institution now (actually offering their own legal debit cards and other things I'm tired of constantly being asked to sign up for). My point being that PayPal is pretty secure and reliable, as long as you don't go too crazy with it.

    Oh, also - regarding the "probationary period" for "new buyers of Zen" - I suspect it's people using PayPal (or Skrill - I don't know that one) whose accounts are not "Verified" (My PayPal is linked to my bank so it's "Verified"). Just thinking aloud on it, that's all.
  • frishterfrishter Member Posts: 3,522 Arc User
    edited August 2014
    angrysprite wrote: »
    PayPal is excellent if it's linked directly to your bank. if it's not then there is room for [horror stories]. I agree there should probably be alternative methods to buy things, like direct Credit Card transactions and such. I've never heard of Skrill, either (As a Star Trek fan I must admit is sounds a lot like an unfriendly alien species or something not good for self-preservation).

    In the early days a lot of people were "PayPa-what?" - but it's become a legitimate financial institution now (actually offering their own legal debit cards and other things I'm tired of constantly being asked to sign up for). My point being that PayPal is pretty secure and reliable, as long as you don't go too crazy with it.

    Oh, also - regarding the "probationary period" for "new buyers of Zen" - I suspect it's people using PayPal (or Skrill - I don't know that one) whose accounts are not "Verified" (My PayPal is linked to my bank so it's "Verified"). Just thinking aloud on it, that's all.

    Still not a fan of paypal after they reversed 2 charges from items I sold on ebay. People can be really low to try and con you and they make it too easy to do so. Only one got re-reversed so that I actually got the money.
  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    edited August 2014
    you do not need to have a paypal account to pay with a credit card through paypal. i'm pretty sure the same holds true for skrill, although that is an overseas service i'm not 100% on.
  • streea6streea6 Member Posts: 17 Arc User
    edited August 2014
    It says you don't have to have an account to use your credit/debit card with pay pal but ive never had it successfully process ,even after several attempts. Had to create the account and link it to my bank (which is what I wanted to avoid....) , then it worked.So far no troubles with it but ive only used it to buy the feywild packs so... and if you live in the us don't use skrill. My bank didn't like that and thought my card was stolen and cancelled it.
    Lolth Tlu Malla!!! Jal Ultrinan Xah Xundus!
  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    edited August 2014
    i have had many successful transactions using paypal without a paypal account. not sure what issues you were having but the point is the option is available.
  • asmodeus451asmodeus451 Member Posts: 257 Arc User
    edited August 2014
    wait, so you CANNOT purchase the Dragonborn pack with a direct CC purchase?

    any slim chance there was of me (and many others as well, i'm sure) purchasing this pack just went out the window.

    I DO NOT trust paypal, or indeed any other "service" like it, with my financial information.

    If i cannot purchase something online DIRECTLY, with my own credit card, I DO NOT BUY IT.
    Tenebris lux mea est
  • d4rthd00fusd4rthd00fus Member Posts: 453 Arc User
    edited August 2014
    Bummer. Not sure I understand why Paypal is the only option for stateside purchase of the packs. I too am leery of any company holding my banking info in the age of organized hacking crimes and breaches that expose you to financial harm. I realize that many feel that paypal is an honest company, but so were so many other companies that had insiders working for these crime rings that allowed easy backdoor access heist millions of user personal and financial data. If PWE doesn't wish to process transactions themselves they should really provide more options to folks who may already have a company they work with and don't wish to expose themselves by opening additional attack vectors.
  • calvin1tagcalvin1tag Member Posts: 322 Arc User
    edited August 2014
    I kind of bummed about this as well. I bought a pack for myself and wanted to by another one for my nephew who is 16. He can't get as krill or paypal account as he's under 18. Thought I could buy it for him but support after I contacted them said don't do it as account will be flagged and we will both likely get banned. Seems crazy to me that they don't have a gift option so now I'm at a loss on how to get my nephew the pack in next couple days before sale expires....grr
  • charononuscharononus Member Posts: 5,715 Arc User
    edited August 2014
    calvin1tag wrote: »
    I kind of bummed about this as well. I bought a pack for myself and wanted to by another one for my nephew who is 16. He can't get as krill or paypal account as he's under 18. Thought I could buy it for him but support after I contacted them said don't do it as account will be flagged and we will both likely get banned. Seems crazy to me that they don't have a gift option so now I'm at a loss on how to get my nephew the pack in next couple days before sale expires....grr
    Wait why wouldn't you be able to have him log in with his arcgames account, load the shopping cart, go to check out, have him stand up and you sit down and login your paypal info to pay? That just doesn't seem right at all. My wife and I pay for our gaming thru one paypal account that I set up a long time ago before we were married in my name only. If this is the policy both her and I should have been banned from multiple games at this point.
  • angryspriteangrysprite Member Posts: 4,982 Arc User
    edited August 2014
    frishter wrote: »
    Still not a fan of paypal after they reversed 2 charges from items I sold on ebay. People can be really low to try and con you and they make it too easy to do so. Only one got re-reversed so that I actually got the money.

    That's not a PayPal issue - that's a buyer issue. Cryptic was going through the EXACT SAME THING - hence why Enchanted Keys are now BoA and new buyers get probation, etc. How does it feel? Sucks, right? As for EBay - Escrow Service is your safest bet. :)

    And as stated above - you do not have to have a PayPal account to purchase with a Credit Card - as for being wary of PayPal you still have no worries because standard CC practices is that you are protected for 60 Days (in the U.S. at least).
  • calvin1tagcalvin1tag Member Posts: 322 Arc User
    edited August 2014
    charononus wrote: »
    Wait why wouldn't you be able to have him log in with his arcgames account, load the shopping cart, go to check out, have him stand up and you sit down and login your paypal info to pay? That just doesn't seem right at all. My wife and I pay for our gaming thru one paypal account that I set up a long time ago before we were married in my name only. If this is the policy both her and I should have been banned from multiple games at this point.

    I agree 1000% I have no idea why support responded in this manner. I won't copy and paste the response from them as I'm sure it's against one of many ToS that cause most of the threads to be shut down but in a nut shell this was the response.
    by allowing someone else to make a payment, you are giving them access to your account, which compromises account security.

    To this I say: wut?! No idea how they think me paying for someone else's things on Paypal is access no idea how that connection is made as like you said he would sit down log in and then go to the point where it asks for money in paypal then I would sit down and log into paypal and pay the fee. That lead to this response

    again paraphrasing:
    This may result in a dispute and as a result may also cause other accounts to be banned pending resolution of the dispute.
    &
    we cannot allow payments to be made from another location/person and strongly encourage payments to be made directly by the account owner. We suggest having your nephew set up his own Paypal account for the purchase.

    Of course anyone under 18 can't set up a PayPal or Skrill account so thanks for that...
    Anyway I bought a prepaid visa and now have the extra / wasted fees and pain that goes with that activation etc...

    Please PWE/cryptic join us in the 21st century and allow "Gift" packs like every other game I've ever played
  • frishterfrishter Member Posts: 3,522 Arc User
    edited August 2014
    angrysprite wrote: »
    That's not a PayPal issue - that's a buyer issue. Cryptic was going through the EXACT SAME THING - hence why Enchanted Keys are now BoA and new buyers get probation, etc. How does it feel? Sucks, right? As for EBay - Escrow Service is your safest bet. :)

    And as stated above - you do not have to have a PayPal account to purchase with a Credit Card - as for being wary of PayPal you still have no worries because standard CC practices is that you are protected for 60 Days (in the U.S. at least).

    Hardly the same thing.

    - The buyer pays me via paypal
    - I receive payment
    - I sent the goods
    - Buyer receives it
    - Buyer says it wasn't him that made the purchase
    - Money gets taking from my account meaning I have to make a claim
    - 1/2 gets properly resolved.

    Technically I sold digital goods that you shouldn't do on ebay, despite a lot doing it anyway, but was still unhappy at how easy it was for scammers to do that and how easily they allowed it to happen.

    Cryptics case:
    - People buy keys directly for zen or indirectly
    - Those keys are then resold or retraded.
    - Cryptic still has their money either directly or indirectly.

    It's a little more complicated than that but they are certainly not the same even though I oversimplified it. It's not stealing as if those bots were players nothing would be wrong, them being automated does make it unfair for the players who do have to work for their goods though. That's not to say cryptic isn't a victim against botters, they certainly are when you can make many more accounts automatically.

    Having said that I had 2 payment options and I sort of had a self made issue with the other one so used paypal. I rather wouldn't use it, but if I sort of have to, I will. It's being a seller that I've had issues with after all and the buyer having too much power to make fake claims.
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