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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Various ways I get disconected

suddenlyslowsuddenlyslow Member Posts: 818 Arc User
edited June 2014 in Bug Reports (PC)
I have mentioned this a few times and never had any response so I will again bring up these 'bugs' again as well as another that also causes lag/game freeze/disconnect that I have not mentioned before.

Whenever I bring up the friends list and switch to the "find person" tab I will immediately freeze up and shortly later will show the lag indicator and about half the time I will disconnect and the other half I will come back 10 seconds or so later.

Half the time when a profession task completes and I get the indication I will do as above but additionally there will often not be any lag indication at all and the characters will persist in a repeating animation. This one can go on for as long as two minutes.

When a profession task has completed while I was off line and I come in and hit the "collect results" button the above situation will also occur.

When I inspect a person or their companion I will get the above results and often it will be preceded with a blank character/companion and the title "Invalid Name Entry" (or something to that effect).


My internet connection is fine with good ping. I have AV disabled for Neverwinter. My system is a high end gaming setup. If anyone has any ideas about this or has experienced anything similar (whether you found a solution or not) I would appreciate a response.
Post edited by suddenlyslow on

Comments

  • suddenlyslowsuddenlyslow Member Posts: 818 Arc User
    edited June 2014
    Okay this is starting to get really damned annoying. Another one of these at the final boss of an instance caused me to somehow be removed from the instance. I have done bug reports on this for months and posted asking for assistance months ago with no response. I even tried the help ticket system and was told to "put them on ignore" -- Hah! I just tried to post in technical support to see if I had better luck but I got this message "An error occurred while processing your request. Reference #97.b664dc17.1402505966.68bcbbab".

    From the lack of response I must assume this is something entirely unique to me so I am on my own I suppose.
  • suddenlyslowsuddenlyslow Member Posts: 818 Arc User
    edited June 2014
    As a last resort I uninstalled and reinstalled Neverwinter (again), this time on my OS SSD instead of my secondary. These problems still persist. Surely the one bug when inspecting someone or their companion and getting the "InvalidEntityName" has some significance to someone and something could be said to explain why this happens? I have done everything I know to do from a user standpoint so I need other advice on this.
  • laichin1979laichin1979 Member, Neverwinter Beta Users Posts: 50
    edited June 2014
    I keep getting disconnected as well, but mainly via opening one of the campaign windows. It is not everytime, but pretty consistend.

    It never happens when I have just logged on but it does after I hqave done some fighting, PVP or PVE.
  • suddenlyslowsuddenlyslow Member Posts: 818 Arc User
    edited June 2014
    That is sort of how it is with me, not all the time but consistent enough that I know the various causes. Your post made me realize that I also sometimes have this happen when bringing up the collections windows too. At first I thought maybe it was AV fighting with some local script but after disabling all of that and doing a full reinstall I am left drawing a blank.
  • lucasptolucaspto Member Posts: 7 Arc User
    edited June 2014
    I'm having a lot of lag and server not responding,and sometimes disconected too,impossible to play up to 3 days now,i'm going to probably quit this game,and i dont want to do that because is a awesome game and i'm level 60 now,but if this server problem continues without no action from the admins i'm going to quit =/
  • suddenlyslowsuddenlyslow Member Posts: 818 Arc User
    edited June 2014
    Still happens all the time (profession completing, inspecting others, bringing up the collections page, going to the "find persons" tab on social). I am still awaiting any advice on the situation that may help identify/resolve it. The latest I have to add is the text that occurs in Clientservercomm.txt when this happens:


    140625 15:28:02 192 Client[0 P[***]: GameServer link unresponsive for more than 5 seconds.
    140625 15:28:16 193 Client[0 P[***]: GameServer link disconnected (208.95.186.125:7391). Reason: socket was shutdown(10060:Timeout on connection attempt) (socket error 10060: Timeout on connection attempt)
    140625 15:28:21 197 Client[0 [NOENT]]: ChatRelay link disconnected (208.95.186.96:7405). Reason: gclChatConnect_Logout(997:Unknown socket error) (socket error 997: Unknown socket error)

    This particular time it was when a profession task completed and everything was fine until then no lag at all and I was running around like normal when I heard the sound and saw the yellow text indicating the profession completed and then I immediately get the red lag indication (don't always get this) followed by a long wait until the disconect. The "***" are my edits of my character info, and the IP is a cryptic studios server
  • suddenlyslowsuddenlyslow Member Posts: 818 Arc User
    edited June 2014
    I will continue to post any information I can obtain, and without any advice or suggestions I have no other options. Here is the events from the latest occurrence of this:

    Log in normal, check mail, put stuff up on AH, invoke, notice profession tasks complete and pull up window, try to collect results and then I get disconnected after a period of lag (with the read indication appearing and counting). Results from Clientservercomm.txt are as above:

    140627 14:29:54 36 Client[0 P[***]]: GameServer link unresponsive for more than 5 seconds.
    140627 14:30:07 37 Client[0 P[***]]: GameServer link disconnected (208.95.186.72:7053). Reason: socket was shutdown(10060:Timeout on connection attempt) (socket error 10060: Timeout on connection attempt)
    140627 14:30:13 41 Client[0 [NOENT]]: ChatRelay link disconnected (208.95.186.96:7405). Reason: gclChatConnect_Logout(997:Unknown socket error) (socket error 997: Unknown socket error)
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