test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Anyone else having Launcher issues?

faeromalikitefaeromalikite Member Posts: 105 Arc User
edited May 2014 in Bug Reports (PC)
Cant get my launcher to load me into the game. I get to the log in screen and then it tries to connect for the next 20 minutes. Ive restarted the client and still nothing.
Post edited by faeromalikite on

Comments

  • yabanjin62yabanjin62 Member, Neverwinter Beta Users Posts: 3 Arc User
    edited May 2014
    I'm having launcher issues as well. The launcher takes several minutes to load then goes to a "loading, please wait..." where the login section is and then I get a

    "There was an error loading the login page. Please restart the launcher and try again.

    Error -2 when loading url /launcher_login"

    The error code has changed several times. I restarted the client, deleted the game and reinstalled via Steam and the same errors persist. I've also tried flushing the dns cache as well.

    I was able to play yesterday.
  • veyagraveyagra Member, Neverwinter Beta Users Posts: 1 Arc User
    edited May 2014
    I'm still having the same issue. Any word on what is going on?
  • eldartheldarth Member Posts: 4,494 Arc User
    edited May 2014
    I had similar launching issues after a crash.

    CrypticError process seemed to screw up my networking, I couldn't even browse the web.

    As soon as I killed CrypticError process, networking recovered and I was able to get into launcher and game.
    PWE Vanilla Forum Bug Fixes, Enhancements, and Themes
    Foundry Bugs | Foundry Improvement Requests
    5980586iqxqP.png
    Encounter Matrix | Advanced Foundry Topics
  • valcontar73valcontar73 Member Posts: 337 Arc User
    edited May 2014
    yabanjin62 wrote: »
    I'm having launcher issues as well. The launcher takes several minutes to load then goes to a "loading, please wait..." where the login section is and then I get a

    "There was an error loading the login page. Please restart the launcher and try again.

    Error -2 when loading url /launcher_login"

    Same here, from EU (Barcelona), seems there's a network issue:

    http://traceroute.monitis.com/index.jsp?url=patchserver.crypticstudios.com&testId=375779

    Since yesterday...
    NWS-DLXTNXRF2 - Angeline von Stein
    NWS-DOVA9JIJV - The Lost Seneschal
    NW-DT3221YUY - The Wildcross Bride

    Foundry Grand Master.
  • maevar1maevar1 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 39
    edited May 2014
    I am having same issues as well.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms dslmodem.domain [192.168.1.1]
    2 33 ms 33 ms 36 ms 10.44.8.1
    3 42 ms 42 ms 42 ms at-2-1-0-1716.DFW9-CORE-RTR1.verizon-gni.net [13
    0.81.174.240]
    4 44 ms 44 ms 44 ms xe-5-1-2-0.DFW9-BB-RTR1.verizon-gni.net [130.81.
    199.52]
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 * * * Request timed out.
    8 * * * Request timed out.
    9 84 ms 83 ms 83 ms 0.ae2.XL4.BOS4.ALTER.NET [140.222.226.19]
    10 83 ms 83 ms 103 ms 0.ge-3-1-0.XL3.BOS4.ALTER.NET [152.63.20.217]
    11 82 ms 82 ms 86 ms 0.xe-10-1-1.GW15.BOS4.ALTER.NET [152.63.21.150]
    12 86 ms 85 ms 84 ms internap-gw.customer.alter.net [152.179.134.214]
    13 105 ms 84 ms 84 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    14 103 ms 119 ms 94 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    15 93 ms 91 ms 93 ms patchserver.crypticstudios.com [208.95.185.41]

    Trace complete.
  • twoedge1twoedge1 Member, NW M9 Playtest Posts: 79 Arc User
    edited May 2014
    I'm having the same issues as well.

    this is what I'm seeing in the tracing route.. I wonder if those who have Verizon as an ISP are the only ones having this problem.

    mYFk75n.jpg


    Is it possible to point to a different patch server instead of using the 208.95.185.41 address?
Sign In or Register to comment.