Hello, my name is Edward, and I have a question: I'm new here in game and I really don't know wich patch should I download? None, US or EU? I'm from Europe, but everytime i open the game client it start patching and won't let me play the game. I spend 4 hours waiting for the game client to patch and when this is finished, I press play and enter the game, but... surprise, I'm stuck on the logo Neverwinter when is "Loading..." but nothing happend. I restart the laptop, I enter many times. The same problem. I have an Asus x520 or something like that and huge free memory on everything. I really love this game and I wanna play. I have a character...
I'm so sorry to disturb you...
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ladymythosMember, Neverwinter Knight of the Feywild UsersPosts: 637Bounty Hunter
edited May 2014
Think you need to download it from Arc. Just download and installed Arc, then pick Neverwinter.
I spend 4 hours waiting for the game client to patch and when this is finished, I press play and enter the game, but... surprise, I'm stuck on the logo Neverwinter when is "Loading..." but nothing happend.
When this happens just leave it , don't restart your computer or reinstal the game , the reason it seems to get stuck is because the patch is being applied to the games client so it can take several minutes , just leave it and it will go to the character select screen ,it does this after each patch usually.
Thank you so much for the reply, but I was waiting 1h and 37 m. I swear I didn't do anything not even touch the laptop. It was saying [NOT RESPONDING]. So, now I'm in the game, at the log in waiting for the maintenance to pass, I hope I can play it after that. Oh, when the maintenance is over what should I do, relaunch the game client or stay in the game and log in back?
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zebularMember, Neverwinter Moderator, NW M9 PlaytestPosts: 15,270Community Moderator
Thank you so much for the reply, but I was waiting 1h and 37 m. I swear I didn't do anything not even touch the laptop. It was saying [NOT RESPONDING]. So, now I'm in the game, at the log in waiting for the maintenance to pass, I hope I can play it after that. Oh, when the maintenance is over what should I do, relaunch the game client or stay in the game and log in back?
You'll need to close the client entirely and relaunch the Patcher (Neverwinter.exe) so you get today's patch. Maintenance is complete by the way.
Oh great, it was a bug. I thought something screwed up on my account with the patch so I deleted my lvl 22 CW and started over because I couldn't log him in. Lost over 100K AD with that one.
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zebularMember, Neverwinter Moderator, NW M9 PlaytestPosts: 15,270Community Moderator
Oh great, it was a bug. I thought something screwed up on my account with the patch so I deleted my lvl 22 CW and started over because I couldn't log him in. Lost over 100K AD with that one.
Contact Support immediately and apprise them of what happened as detailed and respectful as possible. I cannot say that they will or won't roll back your account but it's worth a shot.
Comments
WTB Class Reroll please
I'm so sorry to disturb you...
http://www.arcgames.com/en/
When this happens just leave it , don't restart your computer or reinstal the game , the reason it seems to get stuck is because the patch is being applied to the games client so it can take several minutes , just leave it and it will go to the character select screen ,it does this after each patch usually.
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
hah, yeah full patch notes my pants!...
http://nw-forum.perfectworld.com/showthread.php?666781
(Devs are aware and working on a fix!)
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
Oh great, it was a bug. I thought something screwed up on my account with the patch so I deleted my lvl 22 CW and started over because I couldn't log him in. Lost over 100K AD with that one.
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]