I've done a search for this before, but none of the results seem to work. Here's the problem:
When I load Neverwinter, the launcher works like normal, the game starts to load like normal, the monitor brightness calibrator will flash on the screen briefly, then it goes right back to the "loading" screen where it freezes indefinitely....never to start again.
I have a sneaky suspicion there's something about the Windows 8.1 update that is causing this, because I never had a problem before the update, but I didn't play for a while before and after the update, so I don't know. Has anyone else had this problem and found a fix for it?
I've tried uninstalling/reinstalling the game on both Arc and Steam, various settings like "safe-mode" and "force-verify", etc. and nothing seems to work. I would really appreciate it if someone could give me a working solution for this problem.
I've done a search for this before, but none of the results seem to work. Here's the problem:
When I load Neverwinter, the launcher works like normal, the game starts to load like normal, the monitor brightness calibrator will flash on the screen briefly, then it goes right back to the "loading" screen where it freezes indefinitely....never to start again.
I have a sneaky suspicion there's something about the Windows 8.1 update that is causing this, because I never had a problem before the update, but I didn't play for a while before and after the update, so I don't know. Has anyone else had this problem and found a fix for it?
I've tried uninstalling/reinstalling the game on both Arc and Steam, various settings like "safe-mode" and "force-verify", etc. and nothing seems to work. I would really appreciate it if someone could give me a working solution for this problem.
Thanks!
Nothing yet? Any ideas would be appreciated. Thanks!
Sorry man I don't think too many are running win8 yet and for official help you might be waiting till Monday. Have you tried running in a compatibility mode? I assume it's still an option in 8.
Sorry man I don't think too many are running win8 yet and for official help you might be waiting till Monday. Have you tried running in a compatibility mode? I assume it's still an option in 8.
Yeah, I've tried reinstall, compatibility mode, various settings in the launcher. It's really irritating and there's nothing that I can seem to do about it. I've submitted bugs when that option comes up, but get no response. It'd be really great if they could figure out what this is.....it worked perfectly fine for the longest time and now all of a sudden it's just crapped out.
I downloaded the game 3 days ago and have the same problem. I made a account and have yet to play the game. Read forums and tried their steps over 5x and no luck. Uninstalled and installed 2x. Remain to be stuck at the Neverwinter screen and have yet to find a useful forum. Oh and btw I'm running Windows 7 so it's not a Windows 8 issue only.
Same here - haven't got to play it yet, just keeps getting stuck on loading screen then crashing. Also running windows 7 (through steam, if that's likely to make any difference)
somebody please fix this
mine does this too, it will sit on the loading screen, "material files loaded" will come up, it will then go to not responding
after which it will blackscreen, then it will go to not responding while blackscreened, then it returns back to the loading screen and the loop begins again
and after i spent all day fixing another issue that wouldnt let me log in too, now ive logged in but cant open the game
I was having a similar problem. Get to the second loading screen and then it just sits there until I force close the application. I'm running Windows 7, so I don't think it's a Windows 8 issue (as was mentioned above).
I saw on another thread someone went into the launcher options and checked "Safe Mode." I tried the same thing, and it seems to be working. It's a tad bit annoying, as you'll have to check it every time you launch the game to make sure the setting is still checked, but it worked for me. Give it a shot.
I downloaded Star Trek Online to try and play it, but it also has whatever this problem is. Anyone else have any thoughts? I've tried Safe Mode, removing the "on-demand patching" option, force verifying, etc and still nothing.
I just bought a new Haswell laptop and finished the Win 8.1 update 2 days ago. Installed Neverwinter via Arc, same issue as OP. I did get the game to boot up once or twice using both windowed mode and safe mode (then change to fullscreen when in game).
The persistent non-loading made me annoyed though, so I uninstalled and redownloaded via Steam. Same issue. Trying via steam + safe/windowed mode now.
[EDIT] So I just managed to log in via Steam safe+windowed mode. Once in game you can increase the screen to full size and play. Trying again without safe mode but still windowed.
[EDIT#2] Just loaded up in windowed mode without safe mode first. Seems to be a temp fix (for me at least).
7Having similar problems, running win7...haven't been able to play since last patch...no reply to support tickets either. Hope it might get resolved in next patch.
7Having similar problems, running win7...haven't been able to play since last patch...no reply to support tickets either. Hope it might get resolved in next patch.
I have similar problems...with win 8.1 ..game freeze at loading screen ... what i can do for playing!?!?:(
Try this (it works for me): go to the laucher, go to options in the upper part of the screen, find the "game" part and mark "safe mode". Then save your choice. Then click on "play" (keep the window minimized till the game reaches the character selection part) and you should be able to pass the loading screen perfectly ^^
that doesn't work for me at all, it hangs on the cryptic logo and then crashes. a response from cryptic on if they are going to look into/solve this problem, would be nice
same thing is happening to me. I have windows 7. Ill launch the game, I get the cryptic loading bar, then it goers to a screen that says neverwinter with "loading" on the bottom. After a while the screen just turns all white or black. I can't get past the neverwinter screen. help please I really wanna play this game!
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Nothing yet? Any ideas would be appreciated. Thanks!
Yeah, I've tried reinstall, compatibility mode, various settings in the launcher. It's really irritating and there's nothing that I can seem to do about it. I've submitted bugs when that option comes up, but get no response. It'd be really great if they could figure out what this is.....it worked perfectly fine for the longest time and now all of a sudden it's just crapped out.
mine does this too, it will sit on the loading screen, "material files loaded" will come up, it will then go to not responding
after which it will blackscreen, then it will go to not responding while blackscreened, then it returns back to the loading screen and the loop begins again
and after i spent all day fixing another issue that wouldnt let me log in too, now ive logged in but cant open the game
I saw on another thread someone went into the launcher options and checked "Safe Mode." I tried the same thing, and it seems to be working. It's a tad bit annoying, as you'll have to check it every time you launch the game to make sure the setting is still checked, but it worked for me. Give it a shot.
The persistent non-loading made me annoyed though, so I uninstalled and redownloaded via Steam. Same issue. Trying via steam + safe/windowed mode now.
[EDIT] So I just managed to log in via Steam safe+windowed mode. Once in game you can increase the screen to full size and play. Trying again without safe mode but still windowed.
[EDIT#2] Just loaded up in windowed mode without safe mode first. Seems to be a temp fix (for me at least).
I have similar problems...with win 8.1 ..game freeze at loading screen ... what i can do for playing!?!?:(
win 8.1 64x
Hope it works.
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