Same problem happened to me. I lost 4 very rare items in my mail because of this. Hopefully a GM will help me get them back. This issue needs to be fixed ASAP.
I've found this bug. After reading my first message, every message duplicates itself.
An interim solution until this is fixed is that you should scroll to the BOTTOM of your mailbox and pick your items up from there. As you pick up items, delete the message; it will delete the duplicates as well, which I have found to always appear at the top of the mailbox queue.
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An interim solution until this is fixed is that you should scroll to the BOTTOM of your mailbox and pick your items up from there. As you pick up items, delete the message; it will delete the duplicates as well, which I have found to always appear at the top of the mailbox queue.