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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

E_outofmemory

the1tiggletthe1tigglet Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 1
edited June 2013 in Bug Reports (PC)
Edit: Thought this was a driver issue but now some rather weird stuff is happening.

I could only play for about 15 minutes before the game crashed and got this message every time while in PE.

Fatal Error: Direct 3D driver returned code (E_OUTOFMEMORY) while creating texture

Technical Details: E_OUTOFMEMORY while creating 2D texture size 2048x2048 (12mips, RTEX_DXT5), 689.34 MB ram, 130.84 MB virtual space available.

The first error is using the latest driver from ATI 8.986 i believe it said it was the second actually mentioned NVidia but I don't have that card.
Post edited by Unknown User on

Comments

  • the1tiggletthe1tigglet Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 1
    edited April 2013
    Well it seems it's not actually the drivers after all. There's something wrong with the game I suspect altho the previous drivers made my gaming experience last longer (2 hours instead of 15 minutes) I got a rather odd error next.

    Fatal Error: There is not enough video memory while creating texture (D3DERR_OUTOFMEMORY)

    Technical Details: While creating 2D texture size 3072x2048 (RTEX_NVIDIA_INTZ)

    Why would it give me an error for nvidia cards?
  • bookwyrmmbookwyrmm Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 94
    edited April 2013
    A lot of people were getting that first error last BW, myself included. In the options menu, under Video -> Troubleshooting, you can allocate how much virtual memory your sysem allocates. I increased mine to the maximum allowable, and that seemed to solve my crashing problems. Not saying it was the reason, but after I made that change, I did not experience any more crashes.
    "Not all those who wander are lost." J.R.R. Tolkien
  • the1tiggletthe1tigglet Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 1
    edited April 2013
    That might be it then See in their other games that's not an option STO didn't have that I don't think or if it did I've never had to use that for three years 2 operating systems three computers and 2 graphics cards.

    Thanks!
  • the1tiggletthe1tigglet Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 1
    edited April 2013
    Well I tried setting the graphics to both 1024 (i think that's it) the maximum size memory space, and it crashed again altho this time it took a while longer then 15minutes after todays patch.

    I then set it while in game to automatic so that it would decide the filesize it needed and would make the adjustments itself. The game crashed again however this time it took it three hours.

    Every time it crashes tho I'm in PE every time so there's something wrong with one of the many textures being used in the PE area because I never have a crash in any other zone.
  • bookwyrmmbookwyrmm Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 94
    edited April 2013
    Yeah, the bug was waaaaay more prevalent in PE than anywhere else. Almost every time I tried to go to PE I would be crossing my fingers. I thought it was PE exclusive, but then it happened in the pirates zone (can't recall the name at the moment) once, and that ruled out exclusively PE problems. But I think you are correct, there is a particular texture that is causing it. I am confident that Cryptic will nail it down eventually - in the meantime just keep sending in the bug reports, that will help them solve it.
    "Not all those who wander are lost." J.R.R. Tolkien
  • hamoct72hamoct72 Member, Neverwinter Beta Users Posts: 48
    edited May 2013
    experiencing same problem.. no clue what the problem is..
  • mosallamosalla Member Posts: 7 Arc User
    edited June 2013
    Just bumping this thread up cause it's the main reason I have to start game again and again and again...

    PS. Has anyone tried if single core mode helps?
  • osiabunnyosiabunny Member Posts: 0 Arc User
    edited June 2013
    Sounds like you did what I did and put antiailsing to x16 this game and STO crashes if I put it at x16 in the game. And gives me a similar error.
  • klixanklixan Member Posts: 447 Bounty Hunter
    edited June 2013
    There is a problem with Protector's Enclave. I'm not a PC savvy person, but somebody more knowledgeable than me said it was something called a 'memory leak'. It's a problem with the game itself and not your PC.

    I've managed to improve things by lowering some of my graphic settings and turning off the auto patcher in the launcher (this last step really helped).

    Also, I try very hard not to go anywhere near PE at peak times (this might not be possible for you though. I live in Australia, so I have a bit of an advantage here :)).
  • mosallamosalla Member Posts: 7 Arc User
    edited June 2013
    OK I tried now one CPU core option (Troubleshooting->Multicore Rendering: off). So far so good, although too soon too say. Unfortunately game runs very slow for me in such mode. So I turned off different features and will observe and report. If you have some frequent problems - worth to try and let us know.

    This one option has some potential, depending how the game is coded. And yes, it is probably not about one particular texture, but about memory leak. It is quite obvious because when I log into fresh game I can usually do anything I want in PE. But after some gaming in different instances, coming back to PE is risky and often ends in a crash. My guess is that there is some bug in a library which not necessarily is written by game developers themselves. And as such - hard to find and fix.

    PS. You can also type in chat:
    /fpsgraph 1
    To see how the game behaves. Violet lines are lag spikes.
    To turn it off type:
    /fpsgraph 0

    EDIT: Game become unresponsive. I prefer to play with max quality and smooth gameplay and crash sometimes instead - even if 1 core solution would work. Which is uncertain.
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