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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Please help Game is making computer restart.

zzaraxxinzzaraxxin Member, Neverwinter Beta Users Posts: 60
edited September 2013 in Bug Reports (PC)
Only happens during neverwinter can play far cry 3, fallout NV, tera just find but i play this for more than an hour my computer restarts.

I have a 600 watt power supply
geforce gt 610 1gb
amd fx 4130 quad core 3.80ghz
2 exhaust fans 1 rear 1 top(should i switch the top to front intake incase the graphics is overheating and causing the system to restart)

Im pretty sure its not cpu overheating it doesnt go above 25c degrees usually. I'm not sure about the graphics card though.
Post edited by zzaraxxin on

Comments

  • valorofonevalorofone Member Posts: 0 Arc User
    edited March 2013
    Go ahead and get Gamebooster by Razer. It has a heat display and aids performance by stopping unneeded processes(As well as a few other nifty tricks.)

    To me it sounds like overheating.
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  • zzaraxxinzzaraxxin Member, Neverwinter Beta Users Posts: 60
    edited March 2013
    valorofone wrote: »
    Go ahead and get Gamebooster by Razer. It has a heat display and aids performance by stopping unneeded processes(As well as a few other nifty tricks.)

    To me it sounds like overheating.

    Its not the cpu overheating that stays below 30c degrees always(without game below 10) it could be the graphics but i dont know if that would cause a restart and if so how would i fix it?
  • druzztdruzzt Member Posts: 1 Arc User
    edited May 2013
    I have exactly the same problem. I'ts not in a certain location or doing a certain thing. It's completly random. I dont have problems with games that are supposedly more graphic intensive than Neverwinter (Mass Effect, Deus Ex, ...).
  • nextnametakennextnametaken Member Posts: 2,073 Arc User
    edited May 2013
    Sounds like bad RAM.
  • porkhatporkhat Member Posts: 2 Arc User
    edited May 2013
    I'm having the same issue. Haven't had this problem with any other games I play or during any other applications.
  • porkhatporkhat Member Posts: 2 Arc User
    edited May 2013
    I changed my graphics setting to full screen instead of windowed and it made it a half hour with out crashing. Longer than it ran before crashing earlier. I will test it more later but had to log off for now.
  • dimhilioindimhilioin Member Posts: 1 Arc User
    edited May 2013
    Has anyone found a fix for this cuz i have the same problem and i have no clue on what is causing it ;P
  • godreas1godreas1 Member Posts: 1 Arc User
    edited May 2013
    Any word on this problem? for me its not an overheating issue 100%
  • ixothixoth Member Posts: 59 Arc User
    edited May 2013
    Your system probably is overheating / driver problem - in control panel under system there is a setting which will be checked by default which will make OS to reboot the computer if the stuff hit the fan its called:

    Control Panel -> System -> Advanced System Settings -> Startup and recovery. Click settings and there under system feilure you can see a checkbox called "Automatically restart". Uncheck that and your system shouldn't no more restart due aforementioned failures.
  • torinedgetorinedge Member Posts: 1 Arc User
    edited September 2013
    I also have this problem - again, as mentioned by many posters, this is not a heat issue. I have many graphically and otherwise intense games, not to mentioned Photoshop, etc. etc. Not a heat issue.

    Nothing is returned in the Windows system log, the machine just reboots mid game. Sometimes I can play all night, sometimes it reboots a minute in to the game, or anywhere in between.

    AMD Phenom X4 965
    16GB DDR3 1333
    Win7 64-bit Ultimate SP1 (up-to-date as of Sept 15 2013)
    ATI Radeon HD 4800 512MB (AMD Driver version 8.970.100.7000)
  • eldartheldarth Member Posts: 4,494 Arc User
    edited September 2013
    torinedge wrote: »
    ATI Radeon HD 4800 512MB (AMD Driver version 8.970.100.7000)

    Wow. Way out of date. Looks like HD 4000 series is up around version 13.1
    http://support.amd.com/us/gpudownload/windows/legacy/Pages/legacy-radeonaiw-vista64.aspx

    Rule 1: Update your video drivers
    Rule 2: See rule 1
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  • izatarizatar Member, NW M9 Playtest Posts: 1,161 Arc User
    edited September 2013
    This IS a heat issue.
    Photoshop is not an example of a program that will overheat your computer! But Neverwinter will overheat your computer, I have trouble on my liquid-cooled machine.
    Take off the side of the case and put a big ol' room fan on it.
  • bowdidlybowdidly Member Posts: 261 Bounty Hunter
    edited September 2013
    izatar wrote: »
    This IS a heat issue.
    Photoshop is not an example of a program that will overheat your computer! But Neverwinter will overheat your computer, I have trouble on my liquid-cooled machine.
    Take off the side of the case and put a big ol' room fan on it.

    ^^ agree. 99% of the time it is NOT a system fault, i run a I7 with 16 gigs gaming ram and this game still trys its best to suck the life out of my PC, somthing i have never seen in anyother MMO i have ever played, most i play at max, ultra settings without hardly any system load at all, But this game even played at well below half the recomended settings randomly in any zone uses huge amounts of ram and cpu power for no reason what so ever, only way to cool it and restore power usage is to exit game and within seconds its all back to normal. i can then log back in and play away without any issues untill the random power sucker strikes again and i hear all my cooling fans start running overtime..
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