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Indication of quality
tinypyro
Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 371 Bounty Hunter
In the current world of MMOs, Impressions are everything. This has recieved some outstanding reviews so far, and I am very eager to jump into Beta and see for myself and help in whatever way I can to make this a great game.
That being said, so far I am not very impressed. I am a little concearned with the quality of the few things that we as fans have access to. This forum is in so much need of attention, and seems to be getting none if very little. Dev tracker doesn't work and we cannot even do something so simple as change our avatar.
Maybe its just bad luck or bad timing on my part, but every time I try to open the games homepage it freezes windows. The two biggest features in an upcoming MMO (forum and website) do not work properly.
I have really high hopes for this finally being the game to hook me for the duration. So far though, if what we have is an indication of the quality of this game, then I should lower my expectations.
I'm optomistic, but concearned.
That being said, so far I am not very impressed. I am a little concearned with the quality of the few things that we as fans have access to. This forum is in so much need of attention, and seems to be getting none if very little. Dev tracker doesn't work and we cannot even do something so simple as change our avatar.
Maybe its just bad luck or bad timing on my part, but every time I try to open the games homepage it freezes windows. The two biggest features in an upcoming MMO (forum and website) do not work properly.
I have really high hopes for this finally being the game to hook me for the duration. So far though, if what we have is an indication of the quality of this game, then I should lower my expectations.
I'm optomistic, but concearned.
Post edited by tinypyro on
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Comments
We know very few about the game, all we got till now was a demo to show how the combat will work, we know some classes and races but thats all about it.
This wekk on E3 i think we will have a lot more info.
About the forum yea people have some complains but for me thats not rly what matter
I don't know, the forum seems to be pretty standard so I'm sure where all this attention is needed. But I will agree the one thing that DOES need to fixed is the dev tracker. That mess needs to get ironed out ASAP because it's pretty much the sole reason for me coming and checking up on the forums to see what the devs had to say.
Otherwise I also don't have any freezing problems, so I would be interested in knowing what browser and OS you are using to browse the forums. Personally I'm using win7 64 with google chrome and not having any problems. I used to use firefox but it has a bad habit of (just like you mention) freezing and having huge slowdown when you have too many tabs open (as well as some kind of memory leak; though I always used the beta version and I'm sure they've since fixed that) so it could also be that.
RaiderZ's CM just recently got replaced. She was a good CM. She always talk to us and keep us updated. I hope she becomes this forum's CM if she still work for PWE.
yes i will miss sixraxx i hope pinballerror is as good of a cm as her
What browser are you using?
---Is it fully up to date?
---What addons/extensions do you have installed in it?
What graphics card do you have?
---Is your graphics card full updated?
What OS Version do you have (E.G. XP, Vista, 7)?
---Do you have all critical Microsoft updates?
What AV/Firewall softwares are you using?
---Is it updated?
---When was the last time you did a complete scan for viruses?
Are you going through a router?
---Is it wireless?
---Does your router have the latest firmware installed for it?
What do you use to scan and remove Malware?
---Is it updated?
---When was the last time you scanned for Malware (E.G. of Malware: Spyware, Adware, Toolbars)
How many icons are on your taskbar, next to the clock?
---Do you have a lot of programs that start up when windows starts?
---What are they?
What type of internet do you have (E.G. Dial-Up, Phone Broadband, Cable Broadband, Sattelite)?
How many different web sites do you generally visit?
---Do they also have ads and other active graphics/videos?
---Do they also experience these hiccups?
When was the last time you cleared your browser's history, cookies and cache?
---Do you have cookies blocked?
---Do you use an ad-blocker (if so, what one?)?
There are so many more things that can cause freezing and lag at the oddest times or in seemingly-random programs. Seeing how you are the only one I have heard with loading issues with this web site, I can only assume it is a user-error, whether you know it or not.
If you need advice on how to check any of that or update any of that, please feel free to ask.
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I use my PC several hours a day most every day. I scan for virus and malware programs on a regular basis. I just opened 10 other websites w/o any issue and yet when I tried to open the Neverwinter site, the page froze. I had to ctrl/alt/del to close it and when I tried to open it again I had the same issue. Its hard to imagine that the problem is my computer. I can access everything from the top of this community page accept for the homepage. Every time I try to open the homepage I says it's waiting to load a false java script and then does nothing.
what she(?) meant was that since this problem is not reproduceable, it may be specific to your computer. Also as the website is quite light on the flash content, and if you are able to open other similar websites but not this, then it must be because of some incompatibility issue unique to you system - like for example, some add-ins for the browser, some certificate restriction or in extreme case, a rare chance of malware which was not detected...
@Championshewolf - btw are you silverspar?
That sounds like an issue with your installation of sun java. Did you change settings around in your java console (it's in Control Panel). If so, you may have inadvertently did something that is causing this. You might also just need to update your java. I'd try and set it all back to defaults. I'd also reset your internet security options too, as it also sounds like that may be a cause, too high security settings. (Control Panel > Internet Options > Security tab > Reset all zones to default level --- another thing you could do is on the Advanced tab, hit the Reset button to reset all Internet Options back to default settings.)
Best thing you could do is install Chrome and see if it does it in there. If not, then it is most likely your system.
Heck, I don't even have sun java installed on this computer, just Chromes built-in handling of java scripts. So why it is throwing a java error at you is a bit peculiar which makes me think that you may have some spyware, adware, toolbars or some other malware that is doing naughty things - or your java installation is tweaked improperly, bad installation, got infected with malware or just either needs updated or re-installed.
P.S. Toolbars are bad, m'kay? Only good one I know of is Symantec's for their NIS product. The rest are nothing but spyware or some form of malware - no matter how well it is sugar coated.
P.S.S. If you install Chrome, you won't need separate installations of Flash, Shockwave and Java. It is all built-in.
Oh yeah, Internet Explorer is bad too, m'kay? That's just my personal opinion though, having used PC's for nearly 20 years now. Firefox has become just as bad, in my opinion as well. Nothing can seemingly compare to Chrome's security, stability and speed.
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
Sorry to say this, but you are the only one with this problem, so it cannot be Cryptic's fault that this is happening, and therefore not an "indication of quality".
Ok. I am being an idiot today. Time to close computer and go visit my neighbours.
I do not use a firewall. They have just lead to headaches in the past. Maybe that isn't a good idea, but so far, good decisions and virus scans have done me just fine. That being said, lastnight I really launched into this issue because it annoys the hell out of me. The mystery is why is it only Neverwinter homepage that does this?
I went to Perfectworld.com and opened every homepage for every game they sponsor and everything went fine.... untill I attempted to use their link to open Neverwinter. Once again my browser froze. It attempts to open the page and gets stuck at various stages on the status bar. Sometimes dowloading image, sometimes loading java script false, sometimes it tells me its done but yet the status bar says it isn't and there it sits. Most times I have to do a system restart because I cant even get the window to shut down.
The forum page works fine.
I can access any menue successfully from the forum page except the home page. The directory or path does not seem to matter. No mater what path I take to the homepage it crashes.
I dowloaded and updated java.
I went into msconfig and start up menue and disabled every single program at startup.
I deleted all cookies and temporary memory.
I ran a virus scan.
I ran a Malware scan.
All to no avail.
For whatever reason, this website and only this website crashes my browser. And its very discouraging.
You said you deleted your cookies, but did you also clear your cache?
As much as I personally enjoy Chrome, be sure you try Firefox as well.
If all the basic stuff fails, you might want to try the Tech Support forums- explain what you're experiencing, what you've tried and maybe even post a trace route to the page you're having issues with. They just launched the Tech Support forums, so it might look a little empty but their Tech Support guys are awesome.
Also, this forum does have a CM- the master of lore and tamer of trolls: StormShade!
@Effreet in game
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As for the community manager, let me say right now, that stornshade is AWESOME. However, we need a community manager that ONLY focuses on this game, and won't have their attention and priorities split between multiple games. This has in the past caused members of the development community (including him) be absent or delayed for a period of time (once up to a week) from persistent responses to this community.
Now, if a dedicated member to the community is picked, that's great (even better if it was Stormshade.) If this has been done or is planned once ramping starts, then capital!
SO, any personal browser preferences aside, a good rule is to try firefox if you're having trouble in Chrome.
@Effreet in game
Terms of Service and Rules of Conduct. Learn them, Love them
It's really hard to troubleshoot a problem like this without actually knowing more system details, but by testing each browsers latest version successfully we can say that it's not platform specific. It can be a version specific problem such as someone using IE8 or an older version of Firefox, but there isn't much anyone can do about that than recommending the user upgrade and patch to the latest stable version.
I'll go out on a limb and guess there is more likely an issue on those target systems that experience the problem. For example drivers, plug-ins, and less likely malware could be an issue. I would suspect plug-ins first and foremost. If someone is running No-Script in FF or Chrome may whitelist a site but have a cross site script blocked that prevents the current site from loading properly.
This is a good suggestion in both directions. For example if you have a Firefox install heavily loaded with plug-ins and add-ons and a site doesn't work then testing it in Chrome or IE that isn't loaded with anything but the basic plug-ins (flash, etc) would be a good plan. The converse is also true. If you're using Chrome and have some custom stuff loaded, then try the site in a pristine install of Firefox and see what you get.
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My opinions are my own, and do not represent those of Perfect World Entertainment, or Cryptic Studios
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