upgrade a mount and 3 insignias to legendary-no change in Item Level.

jana · October 2023

This is not the first time this has happened but I am going to persist until I get whatever stats I deserve this time. I spent a lot of money on astral lockboxes and got enough -thanks to tbar discount- to buy enough epic insignias to convert them to powder to upgrade the three insignias still not upgraded to legendary in my 4 slot red dragon wing mount and to upgrade the mount itself to legendary. NOT 1 point inched on the item level. made a ticket but like I said this is going to get fixed this time.

plasticbat · October 2023

jana#2651 said:
This is not the first time this has happened but I am going to persist until I get whatever stats I deserve this time. I spent a lot of money on astral lockboxes and got enough -thanks to tbar discount- to buy enough epic insignias to convert them to powder to upgrade the three insignias still not upgraded to legendary in my 4 slot red dragon wing mount and to upgrade the mount itself to legendary. NOT 1 point inched on the item level. made a ticket but like I said this is going to get fixed this time.

How many mythic mount you have right now?
How many legendary mount you have right now?

mintmark · October 2023

I did the same as you, spent some tradebars to buy some insignia, turned them into powder and used it to upgrade some existing insignia.

My item level increased as expected. All I can think is that somehow you weren't using the upgraded insignia when you checked your item level. Did you perhaps change to another loadout? I've noticed that if another loadout contains different mounts, then an old mount and the insignia it contains all get moved into the stable. It annoyed me at first, but it's also a way to store insignia without using up inventory slots.

Edit: Or were you in a scaled area when you checked your item level? Try checking again in your workshop?

jana · October 2023

I was in PE right by the tradebar dealer. I had the 4 slot red dragon wings in my stable and upgraded them from there. I meant mythic, 2 insignias were legendary 2 were epic and I upgraded them all to mythic. Nothing happened and then I noticed the dragonwings werent mythic yet-I think they were epic -however they start off-so I got it to mythic. Still nothing, nothing today either. This is not the first time this has happened-either with gear, companion upgrades or mounts. But I am not going away on this one, I want my stats up. There is some gear I could get but what you lose in stats isn't worth it to me. I am so mad my stats didn't climb a single point. Plastic Bat all the mounts in my stable are maxxed-insignia and mounts themselves. I have about 8 or 9 whose insignias are all mythic, and maybe 12 or so mounts who are maxxed but need the isignias since I robbed them to get the others up. I don't use my loadout really at all.

plasticbat · October 2023

jana#2651 said:
I was in PE right by the tradebar dealer. I had the 4 slot red dragon wings in my stable and upgraded them from there. I meant mythic, 2 insignias were legendary 2 were epic and I upgraded them all to mythic. Nothing happened and then I noticed the dragonwings werent mythic yet-I think they were epic -however they start off-so I got it to mythic. Still nothing, nothing today either. This is not the first time this has happened-either with gear, companion upgrades or mounts. But I am not going away on this one, I want my stats up. There is some gear I could get but what you lose in stats isn't worth it to me. I am so mad my stats didn't climb a single point. Plastic Bat all the mounts in my stable are maxxed-insignia and mounts themselves. I have about 8 or 9 whose insignias are all mythic, and maybe 12 or so mounts who are maxxed but need the isignias since I robbed them to get the others up. I don't use my loadout really at all.

Based on what you have just said, it implies you already have 10 mythic mounts before upgrading your Dragonwings. If you did have 10 mythic mounts, upgrading any mount will not increase your item level.

No, I am not talking about insignia here. Only about mount.

rockster · October 2023

Jana are you able to do Reapers Challenge each day? You get one token for completing a run and it costs 5 tokens to get a legendary insignia choice pack from the reapers vendor so you can get one leg insignia every 5 days. Once you have all your insignias leg, you can then buy one pack every 5 days and use the leg insignia in it to convert to 250 powder. Each leg insignia costs 1,500 powder to upgrade to mythic (I think, I'm half asleep right now), so it takes a while but you can get your insignias all to mythic just by doing reapers each day.

mintmark · October 2023

Upgrading insignia to mythic should definitely increase your item level and the corresponding stats.
You mentioned the red dragon wings were in the stable... the insignia only contribute when they are in a mount that is one of the five active mounts... is that maybe the problem?

You can have insignia in mounts that are in the stable, but they are just stored away and are not active. They only get used when you use "swap out to stable" to bring a mount out of the stable and make it active. I use this with loadouts to have different mounts with different insignia... for example, a gold loadout where the mounts all have prosperity insignia.

plasticbat · October 2023

mintmark said:

You can have insignia in mounts that are in the stable, but they are just stored away and are not active. They only get used when you use "swap out to stable" to bring a mount out of the stable and make it active. I use this with loadouts to have different mounts with different insignia... for example, a gold loadout where the mounts all have prosperity insignia.

Just in case, he got more confused. Let us clarify the terminology. 'Stable' in NW is for the active mounts (not the same to real life terminology in which stable is where horses rest). Hence, to have active insignia, the mount needs to be in stable. The stable can only have 5 mounts.

The mount storage "area" is not a "stable" (unlike the real life terminology). It does not really have a name in game. Let us call it "barn".

The above is to choose a mount to "swap TO stable" (from barn) to replace a mount (currently) in the stable.
So, "stable" is the front end and can only have 5 mounts. "Barn" is the back end you keep the other mounts and their insignia has no effect until they are brought to the stable.

By the way, you can ride a mount which is not in the stable. Riding a mount does not mean it is 'active'. It does not mean its insignia is active. You only get the mount's appearance.

In addition, IMO, keeping insignia in the mount which is parked in the barn is waste of resource unless you have set up some loadout configuration. One should always take out the insignia from the mount before the mount is moved from stable to barn (unless there is a loadout angle to play with).

mintmark · October 2023

Oh dear... I'm sorry I added to the confusion. Serves me right for answering while away from the game.
So, the stable is the five mounts on the left, and it's the insignia in those mounts that will add to your item level and stats.

All I would say extra is that I think there is a use for leaving insignia in mounts in the storage barn... it's a way of storing insignia that doesn't use inventory space.

jana · October 2023

I think I mentioned that I refined everything while it was in the stable, the mount -the three insignias that were not mythic yet, it was the red dragonwings and it was in the stable. I did not know about only ten mounts plastic bat thank you, but the insignias should have increased my stats a lot. Supports answer, and I am still so pissed off its not funny, first they tell me they are all mythic which was the point of the ticket, well they can obviously see that so then they ask me the names of the insignias I refined which were the bottom three, They couldn't just look at it them selves. So I logged in wrote down the names. But they want me to take a video of my stats without the three i nsignias and then what they are with them. This is not the first time my stats did not go up because of the insignias, and if I take them off the stats go down, when I put them back on the stats go up, but that does not change the fact they did not go up when I refined them. And that is all I was doing, I changed no equipment, no loadouts. Since then I did get them to go up some by changing companion powers, 2 of them, but that is not the issue. If your stats don't go up when you get anything that should go up with, they will still go down when you take them off, I tried it with one insignia and it went down, 500, just now. They want me to mess around and take a video that won't prove anything except my stats go up when I put them back on, but they didn't when I got them. Am I making that clear enough to be understood?????? Support is just blowing me off period. Oh and they asked me the date of this incident, Christ I don't remember but they have the ticket I made immediately afterwards so they know when that was too.

jana · October 2023

Oh and thanks Rockster about the reapers, I didn't realize you could get a legendary insignia from them with 5 reapermarks. I have been concentrating on the empowered shards with the pink dot you need to upgrade the collars. I got one collar maxed and have I think like 97 of the supershards, mainly from the reapers. There are some dungeons I won't do, ravensloft is one on them. I like the easier ones like the cloak tower. I should just try though. I have been doing everything I can think of to make my stats go up without losing some stats I need even if the Item level goes up, like a lot of the gear I don't have yet does. I don't want to lost a bunch of combat advantage and critical strike with no good trade offs, other than a higher item level. Thats why this HAMSTER with the insignias has me furious. I mean cmon support just fix it.

jana · October 2023

I am a she not a he not that it really matters. Thats a female gull in my picture lol.

rockster · October 2023

jana#2651 said:
Oh and thanks Rockster about the reapers, I didn't realize you could get a legendary insignia from them with 5 reapermarks. I have been concentrating on the empowered shards with the pink dot you need to upgrade the collars. I got one collar maxed and have I think like 97 of the supershards, mainly from the reapers. There are some dungeons I won't do, ravensloft is one on them. I like the easier ones like the cloak tower. I should just try though. I have been doing everything I can think of to make my stats go up without losing some stats I need even if the Item level goes up, like a lot of the gear I don't have yet does. I don't want to lost a bunch of combat advantage and critical strike with no good trade offs, other than a higher item level. Thats why this HAMSTER with the insignias has me furious. I mean cmon support just fix it.

Collar should be your last priority as they add the least amount of IL as far as I know. You should just focus on getting all your insignia to mythic before you even worry about collars. That's my understanding anyway. So yea, do that with reapers, if you want to add me as a friend ingame @rockster#6227 and you see me online in your list, I can grab you to join. Not sure how it would work time-zone-wise but just to know I'm willing to try and help you get more reapers done if it's even possible.

On the IL topic, can you get to Menzo and also the most recent mod Narbo-whatever-it's called? And what gear are you wearing? The reason I ask is that in the campaign store for Menzo, there are some orange leg gear choices, they cost 300K each plus some campaign currency, and if you then look in the new Narbo campaign store you will see enchanted mythic versions of those same gear pieces, to buy those you need to have the leg ones which you have already bought from the Menzo store, then all you need is to grind the hunts and earn currency to upgrade them to mythic, that's what my wiz is wearing right now and I'm working on my DC at the moment, one set for healing, one set for DPS.

jana · October 2023

Hey thanks rockster, I wrote down your number. Mine is Jana#2651, that would be great in reapers.(or any dungeon actually) I have all but one insignia in my stable to mythic, which I will upgrade before the tbar discount runs out, even if they don't give me my IL I should have from what I did upgrade. I thought support had gotten so much better than a couple of years ago but I guess I was wrong. I have one crackow draegan bregan whatever the name is in the orange for shoes. I don't have enough currency for anymore, and I don't like the drop in stats with some of them either, that was one reason I decided to concentrate on the collars until they got some gear that I A. have all I need for it -no lolith or gezmnid etc B. that doesn't have some things go red when you put it on.Im at 83, 345 right now and I don't care if I get to 90 but it sure makes me mad when I buy keys to get the trade bars or spend all my ad on astral boxes to get them and they don't go up. I have done 100 percent with mezo but still working on getting more elite sigil-got all the boons from there and one from Narbondelyn so far. Thank you for your kind offer, that makes me feel better about them dropping the ball instead of helping-though I am not done with support about it thats for sure. I hope 27 has some good gear that is doable to get.

darthpotater · October 2023

Is there any possibility that you are wrong? I mean, maybe you didnt check your IL well and is an illusion. I dont think there is a bug with insignias and IL.

If the mythic one is giving you 500 when you slot it, and as you say your IL didnt go up on upgrade, that means that the orange insignia was giving you more IL than it should.

rockster · October 2023

jana#2651 said:
Hey thanks rockster, I wrote down your number. Mine is Jana#2651, that would be great in reapers.(or any dungeon actually) I have all but one insignia in my stable to mythic, which I will upgrade before the tbar discount runs out, even if they don't give me my IL I should have from what I did upgrade. I thought support had gotten so much better than a couple of years ago but I guess I was wrong. I have one crackow draegan bregan whatever the name is in the orange for shoes. I don't have enough currency for anymore, and I don't like the drop in stats with some of them either, that was one reason I decided to concentrate on the collars until they got some gear that I A. have all I need for it -no lolith or gezmnid etc B. that doesn't have some things go red when you put it on.Im at 83, 345 right now and I don't care if I get to 90 but it sure makes me mad when I buy keys to get the trade bars or spend all my ad on astral boxes to get them and they don't go up. I have done 100 percent with mezo but still working on getting more elite sigil-got all the boons from there and one from Narbondelyn so far. Thank you for your kind offer, that makes me feel better about them dropping the ball instead of helping-though I am not done with support about it thats for sure. I hope 27 has some good gear that is doable to get.

We may have to cancel, I may have been ban ned, not sure yet. The game is telling me I am ban ned and I can't log in but I am still yet to hear back from support. I just tried to log in before and can't. I have no idea what I'm supposed to have done. If this is the case I will not be doing reapers again. I will be right pi$$ed off, I have 2 chars over 80k and was just getting things on everyone where I wanted them, I have like 11 characters doing professions and was doing mirage sets on my alts. My main dps was finally where he needed to be and my DC healer almost had all his final gear and ready to do master runs. I've been spending a fortune lately on upgrading things, I've literally spent thousands on this game over time, and if this is not rectified I will not be spending one more cent with this effing company. It will be the last straw and they will have lost a loyal player of 10 years. Will keep you posted cause I really was looking forward to helping you with reapers.

rockster · October 2023

OK @jana#2651 all sorted now and I'm finally back in. Took long enough. I got ur req and accepted it, whenever u see me in the game, give me a hoy (that means say hi) and we can see about getting you through some Reapers queues for those insignia u need. Even if I happen to have already done mine for that day I'll do another one with u.

jana · October 2023

Oh I am so glad you are still here, Ive been checking and finally saw your requested the pending invite for friend. Didn't know you couldn't log in. I love this game but the help does leave a lot to be desired. To many bugs, I am going to try and not spend anymore money here unless I get my stats period. DarthPotater- The insignias were epic-except for 1 that was mythic. I know what my Il was before and this is 3 insignias that went to legendary then mythic and nothing budged, and it is total bs.

upgrade a mount and 3 insignias to legendary-no change in Item Level.

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