When you released this content, players were able to make the most of Sybella turn in's without penalty (milestone 1). When milestone 2 was released, you changed this so we couldn't, when milestone 3 came out we were able to turn in Sybella quests without a currency cap again.
I'm honestly sick of this lack of transparency which always leads to a WAI vs a bug.
You made currency split between milestones if you're doing them simulataneously, unlike how it was in Redeemed Citadel, this is lack of transparency. On top of this, it appears that if you are working split milestones inclusive of milestone 3, e.g. 2/3 60/60 you DO NOT get the benefit of Sybella currency turn ins to whatever your weekly quest availability is, you get 1, O N E, just as it was in milestone 2, when it changed(?).
This is what drives players insane.
This is either a bug because it should be working one way and not the other, in it's entirety or it's incredibly poor design. We don't know because there has been very little transparency across this entire content. All starting with the clarity on how buyouts work to how currency is paid out across each milestone.
Assuming it's a bug or at least some part of it is bugged, then let's follow protocol.
Example.
Player 1 has 4 completed Sybella Quests available to turn in, they are working milestone 1 (were working, lack of transparency means I can not know if the change in milestone 2 was an intended change, a bug, or just messed up), they turn in each Sybella quest for 120 currency x 4, happy days, thank you very much.
Player 1 has completed milestone 1 and is working on milestone 2, they again have another 4 Sybella quests to turn in, they turn in 1 for 120, they turn in the other 3 and receive no additional currency because milestone 2 has a weekly cap of 1 Sybella turn in for this currency.
Player 1 completed milestone 1 and 2 and is now progressing through milestone 3, they have 4 Sybella quests to turn in, they turn in all 4 and receive 120 x 4 currency, Player 1 is confused AF, but happy days.
Player 1 tells Player 2 that there isn't a cap on milestone 3 Sybella turn in's, Player 2 gives player 1 a confused look, player 1 shrugs. Player 2 is working on milestone 2 and 3 simultaneously and is happy to know they can offload their Sybella to help them move forward in each milestone because of the 60/60 split, Player 2 goes to turn in 10 Sybella quests, Player 2 has been bent over and spanked hard, they receive 60/60 x 1 and nothing for the other 9 turn ins. Player 2 thinks player 1 played a cruel joke on them.
This is a work of fiction born out genuine frustration of how the system is working (not working).
Something here is clearly not working as intended and I feel the choice of how it's to be intended is the poor choice.
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Comments
If they did not change that, they could have used the same logic of Redeemed Citadel.
Personally, I don't know about Sybella quests restriction because I did not bother to use it for this event. I finish each milestone in one day casually without doing Sybella quests or 24 points quest (unless the 120 points quest needs it).
Anyway, I think I know how they expect it to work except there is a bug.
Assuming one bought the full package:
a. If milestone 1 is in progress, all points go to milestone 1.
b. If milestone 2 is in progress and if milestone 1 was not completed, all points are divided by 2 to milestone 1 and milestone 2.
c. if milestone 2 is in progress and milestone 1 is completed, all points goes to milestone 2.
d. If milestone 3 is in progress and milestone 1 was not completed, all points are divided by 3 to all 3 milestone.
e. if milestone 3 is in progress and milestone 1 was completed but not milestone 2, all points are divided by 2 to milestone 2 and 3.
f. If milestone 3 is in progress and milestone 1 and 2 are completed, all points goes to milestone 3.
However, they forgot to cover some cases, such as:
milestone 3 is in progress, milestone 1 was not completed but milestone 2 was.
In this situation, they messed up. It uses (d) logic. It gives 1/3 of the points to milestone 1. When it tries to give 1/3 point to milestone 2, it fails (because milestone 2 was completed). Because of an 'error', the logic does not even gives 1/3 point to milestone 3.
There's obviously various ways (quests) that contribute towards the progression, if one point of this isn't working, it's still an issue, regardless of the way we choose to do it. I'm only saying this because you're referencing it from a personal perspective.
We did not know how Redeemed points worked BEFORE someone bought the package and be in that situation. That is there was no transparency neither. When I bought the Redeemed package, I "expected" I needed to complete milestone 1 first, then milestone 2, then milestone 3. I did not expect all 3 milestone moved at the same time and at the same full rate.
For me, the following are all ok.
1. no split and work like Redeemed. All available milestone moves at the same full rate.
2. no split, fill up milestone 1 first, then, milestone 2, then milestone 3. (What I originally expected Redeemed would be).
3. split equally to all unfilled and available milestones.
They tried to do (3) but it does not work right.
(2) makes the most sense to me. Straight forward, easy to understand, easy to implement.
IMO, (1) was a lazy implementation (and probably why they didn't want to tell us how it worked at that time). I considered that should be changed although I did not expect they actually spend the effort to change it to ... something that is worse and harder to implement.
The issues with the currencies were reported months ago and there has been almost no progress correcting it yet (yes we still see the vague 'Trigger' error message).
The "Tracker" error message happened before this event. I believe "Tracker" error message happened when they introduced Reaper's challenge which reset ALL Sybilla's quests (and players' Sybilla progress) and messed up Sybilla store.