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Forums > Home› Neverwinter Discussion › General Discussion (Xbox One)

Appearance Issue

emac800#2654 emac800
emac800#2654
 Member Posts: 25 Arc User
in General Discussion (Xbox One)
After the patch today, two of my toons have the appearance of the actual gear they’re wearing. I went to change them back to how they were, and I was going to be charged AD to put them back to their pre-update look. Will y’all consider waving the appearance change fee for a week or two, to allow us to fix this?

Answers

  • pitshadepitshade Member Posts: 5,665 Arc User
    This happened on PC as well. If you have the same appearance on multiple loadouts, check the others. I was able to repair mine for free by switching to an unaffected loadout and 'applying to all' several times.
    "We have always been at war with Dread Vault" ~ Little Brother
  • emac800#2654 emac800
    emac800#2654
         Member Posts: 25 Arc User
    My appearance was different for both load outs. My Cleric had a different look between heals and DPS, and my Barb with the DPS and Tank.
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