So i just did the epic encounter in icewind pass (the remorahz) in the center-north part of instance #3 at 10:30 am pdt. I contributed, mined black ice, killed smaller remoraahz and did damage from the begining of the encounter and received rewards from the heroic encounter itself( raw black ice and a rank 5 black ice enchantment) but did not receive credit for completing an Epic heroic encounter. Others doing the same thing got credit, but I did not. I have filed a report but also need to bring this to the forums for accountability and explanation on to the why this happened. These Epics for icewind pass and dwarven valley come around once every 3 hours, and can be a challenge to switch instances. To not get credit after that kind of wait is extremely frustrating and disappointing.
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Comments
1) Epic encounters pop far too infrequently
2) Many major HEs that are just as difficult do not count as epic HEs
3) Cannot be triggered by players
4) FAIL TO REWARD COMPLETION OF THE QUEST AFTER REQUIRING AN ABSURD AND OBNOXIOUS AMOUNT OF WAITING THAT IS IN NO WAY FUN
5) It is impossible to transfer between instances even when invited to a party by a person in the other instance. There has never been a good reason for preventing instance transfer in IWD and this is just completely oppressive. Now players who wait hours - over three currently - for a report that a BHE is up can't transfer to it no matter what.
So suggestions:
1) Normalize instance transfer in Icewind Pass and Dwarven Valley.
2) Allow any group of 10 players - with or without the quest - to activate either the Remorhaz or Beholder.
3) Include other major HEs in the quest instead of restricting the "epic" requirement to those two.
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
The CS team responded to my ticket with the same "im sorry but it looks like you found an in-game bug and I am unable to help you, try posting on the forums" line. We need a fix.
Update: second try for final char failed again. There from start of Epic, hit smaller remoraz, hit Boss remoraz and mined the black ice. I would say that its completed on my end, but still no credit.