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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Unable to replenish workshop morale account-wide

vorphiedvorphied Member Posts: 1,870 Arc User
edited November 2018 in Bug Reports (PC)
Bug when interacting with the retainer and selecting option 2. "I want to replenish workshop morale."

Selecting this option on any of my characters brings up what looks like the claims agent screen with this message:

The store is empty. Please finish your transactions and reopen the store to see new items.

The icons at the bottom of the screen are "Finished" and "Claim".


None of my characters able to view options to replenish workshop morale regardless of how much or how little morale they have consumed that day.

Sacrilege - Warlock
Contagion - Cleric
Testament - Wizard
Pestilence - Ranger
Dominion - Paladin

NIGHTSWATCH

Post edited by vorphied on

Comments

  • potato404potato404 Member Posts: 27 Arc User
    i also have this problem started today
  • greyjay1greyjay1 Member Posts: 163 Arc User
    Same here, I got it since yesterday:



  • binomialisbinomialis Member Posts: 6 Arc User
    Same here. https://puu.sh/C7weS/14f0a0de6e.png
  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,498 Cryptic Developer
    Escalating this issue to the rest of the team. Thanks!
  • vorphiedvorphied Member Posts: 1,870 Arc User
    nitocris83 said:

    Escalating this issue to the rest of the team. Thanks!

    Thank you, Julia!
    Sacrilege - Warlock
    Contagion - Cleric
    Testament - Wizard
    Pestilence - Ranger
    Dominion - Paladin

    NIGHTSWATCH

  • greyjay1greyjay1 Member Posts: 163 Arc User
    @nitocris83
    It seems that everyone who is affected by this bug bought the "Renegade Drow Pack" in the ZEN-store, maybe the bug is related to these reworked packs.
  • potato404potato404 Member Posts: 27 Arc User
    i did buy that pack during the sale
  • vorphiedvorphied Member Posts: 1,870 Arc User
    I did not buy the Renegade Drow pack, but I did buy the similar Dragonborn Race Pack.
    Sacrilege - Warlock
    Contagion - Cleric
    Testament - Wizard
    Pestilence - Ranger
    Dominion - Paladin

    NIGHTSWATCH

  • binomialisbinomialis Member Posts: 6 Arc User
    Just The legendary dragon born pack. i wanted the hero of north too but it is still removed i guess
  • vorphiedvorphied Member Posts: 1,870 Arc User
    @nitocris83 Julia, should we be asking Support for assistance or wait on a dev fix? Morale isn’t usually a big priority for me, but it would be nice to have the option during this event. Thanks!
    Sacrilege - Warlock
    Contagion - Cleric
    Testament - Wizard
    Pestilence - Ranger
    Dominion - Paladin

    NIGHTSWATCH

  • kahfakahfa Member Posts: 86 Arc User
    My retainer's bugged too, I bought the Moon Elf and Dragonborn packs.
    Misfits
  • lordaeoloslordaeolos Member, NW M9 Playtest Posts: 167 Arc User
    Anyone affected by this should get 3 days of half off morale or something... this seriously impacts the ability of those of us that Mastercraft too compete in the marketplace. Basically we are being punished for spending zen.
    "Lord Willow"
    Guild Leader: Mistaken Identity (formerly Midnight Express)
    My Twitch Stream
    See my Youtube Channel for guides and more


    "Don't ever become a pessimist... a pessimist is correct oftener than an optimist, but an optimist has more fun, and neither can stop the march of events."
  • strofius#3565 strofius
    strofius#3565
         Member Posts: 3 Arc User
    I have the same problem since 5 or 6 days and i dont know if it is said so in english but i have a loss to gain and anyway this must be fixed really soon.
  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,498 Cryptic Developer
    Hey folks! The team is aware of this and is looking into it. No updates at this time!
  • strofius#3565 strofius
    strofius#3565
         Member Posts: 3 Arc User
    Thanks for the information even if it is not the one i was expected :)
  • strofius#3565 strofius
    strofius#3565
         Member Posts: 3 Arc User
    However, I would have liked to know what the compensation would be because it is a daily loss of earnings and because it is annoying and terribly disappointing.
    Sincerely
  • strofius#6771 strofius
    strofius#6771
         Member Posts: 5 Arc User
    Still no news ?
  • strofius#6771 strofius
    strofius#6771
         Member Posts: 5 Arc User
    Hello again,
    This word to tell you my exasperation. Indeed we are perhaps not very numerous to have this bug but I can tell you that it is really penalizing. How can we do business when we can do nothing (or almost nothing)?
    And I can guarantee you that for my part, knowing that the 3 hairs under the cap are no longer visible and that for my case nothing seems to be planned, it makes me mad...
    Still, have a nice day.
  • demster2013demster2013 Member Posts: 1 Arc User
    11/24/2018 03:44 I wrote in support. Maybe it's time to fix and not plague people?
  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,498 Cryptic Developer
    A fix for this should be going live soon but I don't have an exact date.
  • vorphiedvorphied Member Posts: 1,870 Arc User
    edited December 2018
    nitocris83 said:

    A fix for this should be going live soon but I don't have an exact date.

    Appreciate the update. Thank you, Julia.
    Sacrilege - Warlock
    Contagion - Cleric
    Testament - Wizard
    Pestilence - Ranger
    Dominion - Paladin

    NIGHTSWATCH

  • strofius#6771 strofius
    strofius#6771
         Member Posts: 5 Arc User
    edited December 2018
    Yes it is clear that it is very disappointing and I regret the dry loss in AD but, at least we have been answered what is already good because according to where, we would have been thrown into a dongeon.
    Anyway, let's wait and see, then maybe we'll have a surprise for Christmas.
    In my great naiveté I may still believe in Santa Claus ^^
  • yadarra1#4347 yadarra1
    yadarra1#4347
         Member Posts: 2 Arc User
    Thank you for the updates! I had the Bolden bug, had just gotten my Workshop to 4, then hit this. I guess it *is* flu season, after all! :) Will be very pleased to see it fixed fixed.

    ~Samarra Cassiopeoia Alduhmahhrehn
  • strofius#6771 strofius
    strofius#6771
         Member Posts: 5 Arc User
    edited December 2018
    Three weeks already and it continues with nothing...
    Still no idea when this major bug will be fixed?
  • strofius#6771 strofius
    strofius#6771
         Member Posts: 5 Arc User
    I withdraw what I just wrote, normally after the maintenance we can buy morale again! =)
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