Zen Purchase

deldrach · October 2018

I bought Zen...with my credit card through Arc. I have not received it though I received my confirmation email.
I cannot access support because when I attempt to the page spins and errors out. Can someone please message me with help.

drartwhodent · October 2018

If this was your first time it may take up to a couple / three hours.

Unknown · October 2018

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percemer · October 2018

Hello @deldrach,

If you cannot access to the Customer Support's website, you can still contact them by email: customerservice@perfectworld.com

We hope that it will be resolved as soon as possible.

Regards,

Unknown · October 2018

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constantmule · October 2018

you might want to make sure they didnt lock or put a hold on the charge. happens to me sometimes and i have to call the bank and confirm purchase

Unknown · October 2018

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nitocris83 · October 2018

Hi @deldrach! CS is responding to tickets as fast as possible. If you haven't received a response by end of today, you can message me your ticket # and I'll ask about status. Thanks!

Zen Purchase

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