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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Why do I lose my sound during dragon runs in wod and marauders in SH?

drartwhodentdrartwhodent Member, NW M9 Playtest Posts: 306 Arc User
edited June 2018 in Bug Reports (PC)
See title.
Every time I do a dragon run or marauders on either my HR or GF, I lose my sound entirely and have to exit the game and come back.
Very frustrating.

I searched 'lose sound' and did not see anything about this, so I posted this and then I saw the 'Audio Issues' thread. Please delete this or add to that thread.
DON'T
PANIC!

Comments

  • malignantmind#3340 malignantmind
    malignantmind#3340
         Member Posts: 73 Arc User
    I'm having the same issue. It also seems to pop up in the King of Spines and Tyrant heroic encounters, as well as a few of the big heroics in the stronghold (giants, beholders, and no sympathy).
  • ilithynilithyn Member Posts: 452 Arc User
    I think you're good with it here, it is a bug. Sound often cancels out in BHE or really big boss fights with lots of people and powers involved. I get it something like 95% of the time when I do Tyrant HE in Omu ans regularly in DRs in WoD. Been around for a few weeks for me but I think it's older.
    My suspicion is that its something to do with the number of powers happening or powers popularly used in big fights, because I've never had, nor heard of anyone having, this issue in regular battles. Sometimes terrain will do something that makes the sound vanish temporarily - such as top of second staircase in Briggin's Tomb - but this permanent cancelling of sound is a new one.

    Hope it's fixed soon, it's kinda annoying.
    Logic is the beginning of wisdom, not the end of it.
  • malignantmind#3340 malignantmind
    malignantmind#3340
         Member Posts: 73 Arc User
    ilithyn said:

    I think you're good with it here, it is a bug. Sound often cancels out in BHE or really big boss fights with lots of people and powers involved.

    See, I originally thought it was something like that, just having so many people at once, but it's cutting out completely on BHEs with just me and maybe two other people in the stronghold. It seems to be more of a problem with the bigger monsters.... I can do a BHE with twenty people, but if it's one with just orcs and undead, the sound is fine. But dragons, giant dinos, beholders, pit fiends...no sound.

  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,516 Arc User
    edited June 2018
    My speculation is that has nothing do with what type of thing you are facing. My speculation is when the client program considers the PC cannot handle the load, it starts to "degrade" the features such as sound but it does not put it back when the PC is not as busy later. I have experience of different type of sound got turned off (not completely silent). For the altar BHE in omu, I even had graphic degraded in a funny way (but at least that one was restored back later) in addition to sound.

    Although the sound effect was degraded and video was degraded, the fight itself was pretty fluid. I speculate the alternative of not doing those degrade for me could be bad lag and not playable.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
    "If if that was the case, if it was something then I probably was chasing. I would have never gotten it. That was the whole point, if you chase something, then sometimes you never get it. uh huh if you put forth to work and all the attitude, next you know it's bestowed upon you." -- Michael Jordan
  • vordaynvordayn Member, NW M9 Playtest Posts: 1,283 Arc User
    drartwhodent said:

    See title.
    Every time I do a dragon run or marauders on either my HR or GF, I lose my sound entirely and have to exit the game and come back.
    Very frustrating.

    I searched 'lose sound' and did not see anything about this, so I posted this and then I saw the 'Audio Issues' thread. Please delete this or add to that thread.

    Try changing your client to 32-bit under options on the launcher page before you press play.
    Vordon CW    ‡    Vordayn DC    ‡    Axel Wolfric GWF    ‡    Logain SW    ‡    Gawyn GF    ‡    Galad OP    ‡    Aspen Darkfire HR    ‡    Min TR
  • ilithynilithyn Member Posts: 452 Arc User
    vordayn said:

    drartwhodent said:

    See title.
    Every time I do a dragon run or marauders on either my HR or GF, I lose my sound entirely and have to exit the game and come back.
    Very frustrating.

    I searched 'lose sound' and did not see anything about this, so I posted this and then I saw the 'Audio Issues' thread. Please delete this or add to that thread.

    Try changing your client to 32-bit under options on the launcher page before you press play.
    Might help OP, did nothing for me. Well did a little for me in that it went from 95% of the times to maybe 80%. The 32-bit client carries other issues for me - game crashes a lot for some reason when I run it - so not enough of a drop that I'm going to bother with it.
    Logic is the beginning of wisdom, not the end of it.
  • sandukutupusandukutupu Member Posts: 2,285 Arc User
    I believe it is something in the sound effects banks because sometimes the effects go out and the music continues. Sometimes both but never just the music. I know one thing for sure. The developers don't know the answer or it would be fixed by now.
    wb-cenders.gif
  • muratttimurattti Member, NW M9 Playtest Posts: 417 Arc User
    o:) use 32 bit clients 64 bit bugged.
  • ilithynilithyn Member Posts: 452 Arc User
    edited June 2018
    murattti said:

    o:) use 32 bit clients 64 bit bugged.

    o:) 32-bit bugged too on this matter. In fact, 32-bit client bugged too, full stop.

    Wish this forum would stop acting like the 32-bit client is some wonderful cure all for HAMSTER, when it's just as bugged as the 64-bit one, it's just bugged for different users.
    Sound issue aside I have way more problems with 32-bit client than the 64-bit one.
    Logic is the beginning of wisdom, not the end of it.
  • strathkinstrathkin Member Posts: 1,798 Arc User
    Yea the sound issues started in April and doesn't seem to matter if 32 or 64 bit client. Hopefully they have FIX in Ravenloft build somewhere for that.

    Wish a bit more attention goes to fixing BUGS, yet it seems to always been a constant juggling act.
  • sandukutupusandukutupu Member Posts: 2,285 Arc User
    I agree. Telling the game it is running 32 bit Windows and to basically ignore the issue is not a solution. Lying has never solved any of my problems. Why would lying to my PC be any different? "Hello PC, you are now an Apple computer." See didn't work. <3
    wb-cenders.gif
  • strathkinstrathkin Member Posts: 1,798 Arc User
    Today is one of the first times (06-02-2018) I've noticed sound cut out fighting the Tyrant (BHE) in Omu too!

    Only FIX anybody ever finds is a completely LOGOUT of the game and relaunch the client. Thought until recently it had mostly been limited to Dragon Runs on Stronghold (mostly around Blue Dragon) or Well of Dragon's at various times.

    @nitocris83
  • obsiddiaobsiddia Member, NW M9 Playtest Posts: 1,025 Arc User
    Sound goes out during WoD dragon runs for me, as well.
    Did you really think anyone could steal the power of the god of thieves?
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,516 Arc User
    edited June 2018
    strathkin said:

    Today is one of the first times (06-02-2018) I've noticed sound cut out fighting the Tyrant (BHE) in Omu too!

    Only FIX anybody ever finds is a completely LOGOUT of the game and relaunch the client. Thought until recently it had mostly been limited to Dragon Runs on Stronghold (mostly around Blue Dragon) or Well of Dragon's at various times.

    @nitocris83

    I have had that in Tyrant (BHE) for a long time. Hence, it is not recently. I don't think it is "site" related at all. I had sound problem with Tyrant BHE sometime and sometime I don't. It is more about how "busy" that moment is. It does not really mater where.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
    "If if that was the case, if it was something then I probably was chasing. I would have never gotten it. That was the whole point, if you chase something, then sometimes you never get it. uh huh if you put forth to work and all the attitude, next you know it's bestowed upon you." -- Michael Jordan
  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,498 Cryptic Developer
    Hey folks! I'll be starting a thread later today to unify all the sound loss reports since we still haven't been able to identify what's happening.
  • tonycope12tonycope12 Member, NW M9 Playtest Posts: 15 Arc User
    this problem with sound in dr has been around for a long while but it has steadily gone worse its time devs did something about it because it is very annoying having to restart game everytime
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